Ward, Melissa - Resume
Education
Washington State University ? B.S. Athletic Training Aug 2016 - May 2020
Semester of psychosocial training
Ally training for LGBTQ+ populations
Hydro Worx training
Semester of organization and administration training
Presented reviewed research at Bruya-Wood undergraduate research conference
Summary of Qualifications
Experience with standardized patient scenarios focused on communication with patients, mental health referrals, feedback to peers and self-evaluation
Capable teacher/coach/mentor of young athletic training students in both formal and informal settings
Patient and effective in working with a wide range of personalities
Athletic Training Clinical Experience
Washington State University ? Women’s Basketball Aug 2019 – May 2020
Assists in carrying out daily treatment and rehabilitation plans
Assists in daily team coverage by attending practices
Lead worker for all first-year athletic training students
Responsible for scheduling and communicating information to first year and prospective athletic training students
Transport and attend doctor’s appointments with student athletes
Relay communication between team physicians and supervising athletic trainer
Facilitate in setting up basketball specific athletic training room
Responsible for practice and game day set up
Rotations at ? Lewis and Clark State College, University of Idaho, Garfield Palouse High School, ProFormance Physical Therapy Aug 2018 – May 2019
Assisted with sports medicine needs with a wide variety of patient populations
Gained clinical experience working with the WSU team orthopedic surgeon
Assisted team physician with general medical appointments
Assisted physical therapist with documentation for insurance purposes
Washington State University ? Women’s Soccer/Swim Jan 2018 – May 2018
Aided in field set up for practice and games
Assisted with Hydro Worx recovery day workouts
Helped in gameday and practice coverage
Washington State University, rotations at ? Women’s Basketball, Volleyball, Rowing, Track and Field, Soccer, Baseball, Football Aug 2017 – Dec 2017
Two-week rotations with multiple sports and four-week rotation on football
Assisted with practice and game day set up, take down and coverage
Aided in packing travel cases for multiple sports
Work Experience
Patient Service Representative ? Moscow Family Medicine Sep 2020 – present
Performs inpatient/outpatient/clinic/contract registration functions in accordance with hospital and department policy and quality standards
Performs all duties related to insurance verification, insurance notification, insurance pre-authorization, patient responsibilities, patient identification in accordance with hospital and department policies
Have working knowledge of several computer applications used by hospital and department: call schedule, hospital intranet, insurance websites, phone system, and safety systems
University Ambassador ? Washington State University Aug 2017 – May 2020
Maintain knowledge of WSU events, academics and student demographics to inform potential and current students about the university’s core mission and student culture
Assist in large visitation programs hosting a combined total of 24,487 visitors; 10,852 prospective students
Worked in Admissions Telecommunication Center to field incoming calls and link students, faculty and university affiliates with WSU programs
Lifeguard ? Student Recreation Center May 2019 – June2020
Responsible for maintaining a safe environment for a variety of populations
Respond to emergencies in a quick and efficient manner
Maintain up to date with certifications and Red Cross standards
Attend monthly in-service trainings that reviewed old and new Student Recreation Center policies
Volunteer Experience
NAIA World Series ? June 2019
Assisted various athletic trainers in athletes’ sports medicine treatment
Assisted in set up, take down and coverage for multiple games and teams
WSU Athletic Training Club ?Aug 2019 – May 2020
Fundraising coordinator - plan and coordinate fundraising activities to pay for registration and lodging costs for the NATA conference
Attend monthly meetings to collaborate creative ideas to gain funds and engage members of the club
Certification/Awards
ATC2020 - present
BLS Certified 2016 – present
Lifeguard Certified 2015 – present
Lifeguard Instructor Certified 2017 – present
NATA member July 2017 – present
Outstanding Presentation – Bruya-Wood Conference November 2019
Friendliest Greeter – University Ambassador 2018 – 2019
Swim team captain – Olympia High School 2015 – 2016
References
Kasee HildenbrandWSU Athletic Training Program Director
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------------ MlazgarMoscow Family Medicine Patient Services Lead
------------
------------
Education
Washington State University ? B.S. Athletic Training Aug 2016 - May 2020
Semester of psychosocial training
Ally training for LGBTQ+ populations
Hydro Worx training
Semester of organization and administration training
Presented reviewed research at Bruya-Wood undergraduate research conference
Summary of Qualifications
Experience with standardized patient scenarios focused on communication with patients, mental health referrals, feedback to peers and self-evaluation
Capable teacher/coach/mentor of young athletic training students in both formal and informal settings
Patient and effective in working with a wide range of personalities
Athletic Training Clinical Experience
Washington State University ? Women’s Basketball Aug 2019 – May 2020
Assists in carrying out daily treatment and rehabilitation plans
Assists in daily team coverage by attending practices
Lead worker for all first-year athletic training students
Responsible for scheduling and communicating information to first year and prospective athletic training students
Transport and attend doctor’s appointments with student athletes
Relay communication between team physicians and supervising athletic trainer
Facilitate in setting up basketball specific athletic training room
Responsible for practice and game day set up
Rotations at ? Lewis and Clark State College, University of Idaho, Garfield Palouse High School, ProFormance Physical Therapy Aug 2018 – May 2019
Assisted with sports medicine needs with a wide variety of patient populations
Gained clinical experience working with the WSU team orthopedic surgeon
Assisted team physician with general medical appointments
Assisted physical therapist with documentation for insurance purposes
Washington State University ? Women’s Soccer/Swim Jan 2018 – May 2018
Aided in field set up for practice and games
Assisted with Hydro Worx recovery day workouts
Helped in gameday and practice coverage
Washington State University, rotations at ? Women’s Basketball, Volleyball, Rowing, Track and Field, Soccer, Baseball, Football Aug 2017 – Dec 2017
Two-week rotations with multiple sports and four-week rotation on football
Assisted with practice and game day set up, take down and coverage
Aided in packing travel cases for multiple sports
Work Experience
Patient Service Representative ? Moscow Family Medicine Sep 2020 – present
Performs inpatient/outpatient/clinic/contract registration functions in accordance with hospital and department policy and quality standards
Performs all duties related to insurance verification, insurance notification, insurance pre-authorization, patient responsibilities, patient identification in accordance with hospital and department policies
Have working knowledge of several computer applications used by hospital and department: call schedule, hospital intranet, insurance websites, phone system, and safety systems
University Ambassador ? Washington State University Aug 2017 – May 2020
Maintain knowledge of WSU events, academics and student demographics to inform potential and current students about the university’s core mission and student culture
Assist in large visitation programs hosting a combined total of 24,487 visitors; 10,852 prospective students
Worked in Admissions Telecommunication Center to field incoming calls and link students, faculty and university affiliates with WSU programs
Lifeguard ? Student Recreation Center May 2019 – June2020
Responsible for maintaining a safe environment for a variety of populations
Respond to emergencies in a quick and efficient manner
Maintain up to date with certifications and Red Cross standards
Attend monthly in-service trainings that reviewed old and new Student Recreation Center policies
Volunteer Experience
NAIA World Series ? June 2019
Assisted various athletic trainers in athletes’ sports medicine treatment
Assisted in set up, take down and coverage for multiple games and teams
WSU Athletic Training Club ?Aug 2019 – May 2020
Fundraising coordinator - plan and coordinate fundraising activities to pay for registration and lodging costs for the NATA conference
Attend monthly meetings to collaborate creative ideas to gain funds and engage members of the club
Certification/Awards
ATC2020 - present
BLS Certified 2016 – present
Lifeguard Certified 2015 – present
Lifeguard Instructor Certified 2017 – present
NATA member July 2017 – present
Outstanding Presentation – Bruya-Wood Conference November 2019
Friendliest Greeter – University Ambassador 2018 – 2019
Swim team captain – Olympia High School 2015 – 2016
References
Kasee HildenbrandWSU Athletic Training Program Director
------------
------------ MlazgarMoscow Family Medicine Patient Services Lead
------------
------------