Resume
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Resume

JORDAN A. SMITH
5030 Oak Bend Avenue, Jacksonville FL 32257
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Qualifications:
I completed two biomedical internships over the course of a year at Sacred Heart Hospital in Pensacola through Trimedx. I evaluated and repaired biomedical equipment in various departments, most notably in imaging and the specimen laboratory. I also have a decade of experience in working with the public in customer service. I spent a year as a barista in Pensacola at the Bodacious Brew, a coffee shop very similar to the Bold Bean. I then managed teams of bartenders, barbacks, and concession stand employees with Savor at the Veteran�s Memorial Arena in Jacksonville.

Skills:
� Extensive knowledge of computer hardware and software
� Knowledge of circuitry systems and how to diagnose them
� Basic knowledge of biomedical equipment, such as MRIs and infusion pumps
� Experienced with knowing how to maintain secure computing habits
� Extensive experience in a retail and customer service environment
� Experience with management of teams of bartenders, barbacks, warehouse workers and concession stand workers simultaneously
� Experience with taking and maintaining inventory, filling out yield sheets, and other numbers-related job tasks
� I type consistently at 100wpm.


Work Experience:

Front End Associate Aug 2009 - Feb 2016
Publix Super Markets - Gulf Breeze, FL
� Bag groceries and provide carry-out service
� Handle customer inquiries and assist in locating products
� Perform store upkeep tasks
Barista Feb 2016 - Jan 2017
The Bodacious Shops - Pensacola, FL
� Prepare and service hot/cold beverages, such as coffee, espresso drinks, teas
� Prepare and/or serve menu items, such as sandwiches or salads
� Assist chef during cooking classes
� Work in retail shops, offering merchandise advice and selling products
Produce Clerk Apr 2017 - Sept 2017, Feb 2019 - present
Publix Super Markets - Gulf Breeze, FL, Jacksonville, FL
� Cut fruit into bowls
� Unload delivery trucks
� Restock shelves
Concessions Supervisor Oct 2017 � Oct 2018
Savor...Jacksonville - Jacksonville, FL
� Manage teams of bartenders, barbacks, warehouse workers, and concession stand employees for every event to ensure customer satisfaction and that all jobs are being done correctly
� Maintenance work, such as uninstalling beer towers, with other supervisors on non-event days. Inventory and storage room organization is also done on non-event days
� Keep track of liquor yields, make sure no theft has occurred and the numbers taken accurately reflect the product in stock
� Answer any questions guests may have and perform crowd control to reduce lines and frustration. Also answering questions about the liquor served, types of drinks to order, and generally upselling our alcoholic beverages
Order Fulfillment Specialist (Seasonal) Oct 2018 � Jan 2019
Target � Jacksonville, FL
� Use handheld PDA device to locate and scan in items from online orders to be delivered
� Backstock additional items in the store warehouse
� Prep items for shipment (labeling for hazardous materials or batteries etc.)
� Pack items to be shipped, including using the correct size box, using the correct amount of air cushioning, and unloading the conveyor belt onto the correct pallets
� Quickly find and prepare orders for pickups and drive ups � these tasks were timed
Education:

Associate of Science: Electronics Engineering Technology May 2016
Pensacola State College - Pensacola, FL