My Resume
DEGUI GNOKA
New York, NY 10029 | ------------ | ------------
RELEVANT SKILLS
• Customer service background
• Active listening
• Conflict resolution
• Good people skills
• Dependability
• Cleaning background
OBJECTIVE
Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.
Education
10 College Credits 2014
Borough of Manhattan Community College New York, NY
PROFESSIONAL EXPERIENCE
George R. Vierno Center May 2018 – March 2020
Porter Queens, NY
• Used industrial cleaning agents and equipment following appropriate safety procedures.
• Completed daily, weekly and monthly checklist on equipment to ensure it was in good working condition.
• Maintained building appearance standards by ensuring floors were stripped, waxed, and sealed properly.
• Swept and mopped floors daily to ensure a high degree of client satisfaction.
Macy’s March 2016 – October 2017
2017
Sales Associate New York, NY
• Managed all customer traffic and cash register operations.
• Answered customer queries and completed required paperwork.
• Maintained clean and neat concession stand in the department.
• Restocked workstation with supplies needed to complete all required tasks.
Appco April 2014 – November 2015
Sales Representative New York, NY
• Researched database to find potential clients that may want to give donations.
• Answered any questions that the clients had about available services or programs.
• Completed all paperwork applicable to the job, such as donor registration forms.
• Followed up with clients to maintain positive business relationships.
DEGUI GNOKA
New York, NY 10029 | ------------ | ------------
RELEVANT SKILLS
• Customer service background
• Active listening
• Conflict resolution
• Good people skills
• Dependability
• Cleaning background
OBJECTIVE
Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.
Education
10 College Credits 2014
Borough of Manhattan Community College New York, NY
PROFESSIONAL EXPERIENCE
George R. Vierno Center May 2018 – March 2020
Porter Queens, NY
• Used industrial cleaning agents and equipment following appropriate safety procedures.
• Completed daily, weekly and monthly checklist on equipment to ensure it was in good working condition.
• Maintained building appearance standards by ensuring floors were stripped, waxed, and sealed properly.
• Swept and mopped floors daily to ensure a high degree of client satisfaction.
Macy’s March 2016 – October 2017
2017
Sales Associate New York, NY
• Managed all customer traffic and cash register operations.
• Answered customer queries and completed required paperwork.
• Maintained clean and neat concession stand in the department.
• Restocked workstation with supplies needed to complete all required tasks.
Appco April 2014 – November 2015
Sales Representative New York, NY
• Researched database to find potential clients that may want to give donations.
• Answered any questions that the clients had about available services or programs.
• Completed all paperwork applicable to the job, such as donor registration forms.
• Followed up with clients to maintain positive business relationships.