Madison Ponce
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Madison Ponce

MADISON PONCE
27824 Pine Crest Place | Castaic, CA 91384 |------------ | ------------

PROFESSIONAL PROFILE
I am a driven individual with a tenacious mentality and zeal for future endeavors. My diverse work experience has enabled me to make a positive footprint in every role as demonstrated by strong endorsements from my coworkers and supervisors. My exceptional communication skills include the ability to build rapport and collaborate with clients and vendors of varied backgrounds. I am skilled in public speaking and delivering content, both verbally and in writing, to a variety of audiences.

EDUCATION
Saint Mary’s College Notre Dame, IN
Bachelor of Arts in Global Studies May 2020
Concentration in Economics

EXPERIENCE
University of Notre Dame Athletics Notre Dame, IN
Men’s Lacrosse Manager August 2018 - March 2020
Appointed to Senior Manager by the Director of Operations with oversight of other manager’s schedules as a result of strong work ethic, performance, and leadership skills.
Collaborated with the Director to execute and manage daily operations including building travel itineraries and practice logistics (filming, Insight, and hydration).
Maintained accurate and updated inventory of equipment.
Managed the ordering of food and refreshments for the locker room to ensure proper hydration and nutrition for the players.

Heaven & Earth South Bend, IN
Floral Associate August 2017 - March 2020
Actively engaged with customers to provide excellent service, resulting in increased sales, upselling, and repeat orders and business.
Ensure exceptional customer experiences by maintaining floor and aesthetics while consistently stocking the inventory.
Designed and created floral arrangements to meet customers’ needs and satisfaction.

Merchant’s Bancard Network Stevenson Ranch, CA
Data Technician Summers 2016 and 2017
Independently administered Demand Deposit Account (DDA) and Doing Business As (DBA) changes to ensure clientele retention.
Accurately entered data and new accounts onto spreadsheets and forms.
Issued welcome packages for new clients and maintained the highest level of customer service.

TECHNICAL SKILLS
Apt in Microsoft softwares such as Excel & Word, as well as Google platforms.
Fluent in social media (marketing) platforms especially Instagram.
Currently pursuing California Real Estate License