Lily Yin

EDUCATION
LILY YIN
270 Jay St. Brooklyn, NY 11------------ ------------
Baruch College, New York, NY
Bachelor of Science in Business Administration: Marketing Management
• Dean’s List? • GPA 4.0
Stuyvesant High School, New York, NY WORK EXPERIENCE
San Marzano, New York, NY Server
July 2019 – Present
• Attention to detail.
• Customer service experience.
• Ability to multitask.
• Clear verbal communication.
• Conflict resolution.
• Prepare list of overall meal costs along with sales taxes.
• Calculate meal costs and add taxes for final bill calculation.
• Positive attitude.
Suprema Provisions, New York, NY Server
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ADDITIONAL SKILLS
• Proficient in POS systems
• Fluent in Mandarin Chinese • Knowledge of Excel
May 2017 – January 2019
• Accurate memory for patrons and their orders.
• Possesses physical stamina.
• Trained new servers on menu knowledge and how to provide quality service.
• Described meal constituents and cooking methods to patrons.
Maintained knowledge of changing menu, including updated information on
dietary restrictions within the menu.
• Stock service areas with supplies such as coffee, food, tableware, and linens.