Leah Collins
Leah B. Collins
105 Saccapatoy Dr
Montgomery, AL 36117
------------
------------
Highlights of Qualifications
? Experience working Microsoft Office Word, Excel, Outlook and PowerPoint.
? Strong organizational, evaluation and project management skills.
? Comfortable working independently or as liaison.
Employment History
10/21/2015- 03/21/2017 Jefferson State Community College, Coordinator of Career Programs
? Conduct Interviews and hire class instructors.
? Develop class schedules for 15 programs across four campuses to meet financial goals.
? Oversee distribution of class documents and room assignments.
? Implement and Communicate class policies.
? Identify curriculum and program needs to improve success rate and meet business industry needs.
01/10/2011-08/17/2014 Employment Screening Services, Criminal Researcher
? Review and approve authorization forms to conduct background check.
? Analyze state, county, and police certified reporting systems.
? Verify accuracy of information found and create report for client's needs.
? Manage all communication both internally and externally.
12/22/08-09/04/2010: State Farm Insurance Co., Billing Representative
? Worked with other lines of business to resolve problem accounts.
? Implemented corrections to accounts to ensure accuracy and correct billing.
? Directed dispute process, acted as liaison for agents and their clients in accordance with State Farm practices.
? Managed training process regarding notices received or sent to customers.
04/14/08-11/21/08: Blue Cross and Blue Shield of Alabama, Inquiry Claims Analyst
? Created inquiries as first point of contact on suspended claims to start resolution process.
? Managed internal and external communication to resolve discrepancies.
? Evaluated claims in suspension for final decision.
07/09/07-3/02/08: Administrative Assistant
? Served as administrative associate and receptionist for three Birmingham companies (Lloyd,Gray & Whitehead, P.C., CRC Insurance, and McGriff, Seibels & Williams, Inc.)
? Responsibilities included: file management, customer service, scheduling, and general
administrative assistant duties.
3/27/05-5/20/07: Wholesale Accessory Market, Marketing and Sales
? Edited and produced website images.
? Created product branding.
? Managed sales orders.
Education
University of Alabama at Birmingham, Bachelor Degree, Communication Management
Jefferson State Community College, Writer for School Newspaper
Leah B. Collins
105 Saccapatoy Dr
Montgomery, AL 36117
------------
------------
Highlights of Qualifications
? Experience working Microsoft Office Word, Excel, Outlook and PowerPoint.
? Strong organizational, evaluation and project management skills.
? Comfortable working independently or as liaison.
Employment History
10/21/2015- 03/21/2017 Jefferson State Community College, Coordinator of Career Programs
? Conduct Interviews and hire class instructors.
? Develop class schedules for 15 programs across four campuses to meet financial goals.
? Oversee distribution of class documents and room assignments.
? Implement and Communicate class policies.
? Identify curriculum and program needs to improve success rate and meet business industry needs.
01/10/2011-08/17/2014 Employment Screening Services, Criminal Researcher
? Review and approve authorization forms to conduct background check.
? Analyze state, county, and police certified reporting systems.
? Verify accuracy of information found and create report for client's needs.
? Manage all communication both internally and externally.
12/22/08-09/04/2010: State Farm Insurance Co., Billing Representative
? Worked with other lines of business to resolve problem accounts.
? Implemented corrections to accounts to ensure accuracy and correct billing.
? Directed dispute process, acted as liaison for agents and their clients in accordance with State Farm practices.
? Managed training process regarding notices received or sent to customers.
04/14/08-11/21/08: Blue Cross and Blue Shield of Alabama, Inquiry Claims Analyst
? Created inquiries as first point of contact on suspended claims to start resolution process.
? Managed internal and external communication to resolve discrepancies.
? Evaluated claims in suspension for final decision.
07/09/07-3/02/08: Administrative Assistant
? Served as administrative associate and receptionist for three Birmingham companies (Lloyd,Gray & Whitehead, P.C., CRC Insurance, and McGriff, Seibels & Williams, Inc.)
? Responsibilities included: file management, customer service, scheduling, and general
administrative assistant duties.
3/27/05-5/20/07: Wholesale Accessory Market, Marketing and Sales
? Edited and produced website images.
? Created product branding.
? Managed sales orders.
Education
University of Alabama at Birmingham, Bachelor Degree, Communication Management
Jefferson State Community College, Writer for School Newspaper