Kathleen Pritchett
Innovative, creative, and results-oriented professional, recognized for expertise in executing exceptional customer service, effective interpersonal communication, event planning, administrative tasks, and introducing processes to meet organizational goals. Strengths in building and sustaining relationships. Natural leader who easily connects with diverse individuals. Fluent in Spanish and speak conversational Portuguese.
Core Competencies:
Strategic Planning · Social Media · Marketing Initiatives · Customer Service· Interpersonal Communication·
Event Coordination · Project Management · Technical Proficiency · Relationship Development ·
Data Analysis · Process Improvement · Partnership Development · Resource Management
Professional Experience
Airbnb, Mesa, AZ 2018 – Present
Operations Coordinator
Provide guided hikes and activities to tourists through Airbnb Experiences. Plan excursions and execute client care, ensuring a satisfactory experience. Actively market on social media and maintain exceptional customer reviews.
Leona Group, Gilbert, AZ 2017 – 2020
English Teacher
Taught high school English (ELA) and Spanish. Developed innovative curricula that focused on research writing, media literacy, and public speaking. Managed school social media accounts. Founded and coached successful competitive poetry team. Assisted in grant proposal research and writing. Ensured timely reporting of data to funding source. Multi-tasked wide range of administrative duties including writing student reports, calling and scheduling meetings with parents, and maintaining a highly organized filing system. Coordinated field trips, talent shows, and community outreach. Conducted translations from English to Spanish.
Self-employed, Phoenix, AZ 2015 – 2017
Spanish Tutor
Taught private Spanish lessons to students of all age ranges. Engineered a unique, research-based 12-week curriculum designed to rapidly transition students from beginner to intermediate speakers. Conducted online marketing. Developed creative promotions and grew business through word of mouth and referrals.
~ Additional experience as Server / Hostess at Red Robin and Hostess at The Mission ~
Volunteer Experience
PHOENIX POETRY SLAM, Phoenix Metro, AZ 2019 – Present
Emcee
Intermittently host, prepare playlists, and manage sound systems. Ensure seamless transition between program sections. Introduce speakers and performers. Perform verbal advertising in an upbeat and friendly manner.
CONNECT & HEAL, Chandler, AZ 2017 – Present
Poetry Volunteer
Founded a free community-based workshop for people of all ages from walks of life to attend. Developed and executed all marketing through paid Facebook ads and Instagram.
Education
ARIZONA STATE UNIVERSITY, Tempe, AZ
Bachelor degree in Spanish (2017)
Portuguese Club Event Coordinator - Collaborated with event planners to prepare agenda and ensure flawless execution. Delivered engaging and informative speeches as emcee for Brazil Day.
Innovative, creative, and results-oriented professional, recognized for expertise in executing exceptional customer service, effective interpersonal communication, event planning, administrative tasks, and introducing processes to meet organizational goals. Strengths in building and sustaining relationships. Natural leader who easily connects with diverse individuals. Fluent in Spanish and speak conversational Portuguese.
Core Competencies:
Strategic Planning · Social Media · Marketing Initiatives · Customer Service· Interpersonal Communication·
Event Coordination · Project Management · Technical Proficiency · Relationship Development ·
Data Analysis · Process Improvement · Partnership Development · Resource Management
Professional Experience
Airbnb, Mesa, AZ 2018 – Present
Operations Coordinator
Provide guided hikes and activities to tourists through Airbnb Experiences. Plan excursions and execute client care, ensuring a satisfactory experience. Actively market on social media and maintain exceptional customer reviews.
Leona Group, Gilbert, AZ 2017 – 2020
English Teacher
Taught high school English (ELA) and Spanish. Developed innovative curricula that focused on research writing, media literacy, and public speaking. Managed school social media accounts. Founded and coached successful competitive poetry team. Assisted in grant proposal research and writing. Ensured timely reporting of data to funding source. Multi-tasked wide range of administrative duties including writing student reports, calling and scheduling meetings with parents, and maintaining a highly organized filing system. Coordinated field trips, talent shows, and community outreach. Conducted translations from English to Spanish.
Self-employed, Phoenix, AZ 2015 – 2017
Spanish Tutor
Taught private Spanish lessons to students of all age ranges. Engineered a unique, research-based 12-week curriculum designed to rapidly transition students from beginner to intermediate speakers. Conducted online marketing. Developed creative promotions and grew business through word of mouth and referrals.
~ Additional experience as Server / Hostess at Red Robin and Hostess at The Mission ~
Volunteer Experience
PHOENIX POETRY SLAM, Phoenix Metro, AZ 2019 – Present
Emcee
Intermittently host, prepare playlists, and manage sound systems. Ensure seamless transition between program sections. Introduce speakers and performers. Perform verbal advertising in an upbeat and friendly manner.
CONNECT & HEAL, Chandler, AZ 2017 – Present
Poetry Volunteer
Founded a free community-based workshop for people of all ages from walks of life to attend. Developed and executed all marketing through paid Facebook ads and Instagram.
Education
ARIZONA STATE UNIVERSITY, Tempe, AZ
Bachelor degree in Spanish (2017)
Portuguese Club Event Coordinator - Collaborated with event planners to prepare agenda and ensure flawless execution. Delivered engaging and informative speeches as emcee for Brazil Day.