Joud Hassoun
Joud Hassoun
+1 ( 313) 955 -9022 | jh ------------ | ------------/in/joudhassoun
Education
HEALTH SCIENCES | WESTERN UNIVERSITY | SEPTEMBER 2016 – MAY 2020
· Honors Specialization in Health Studies
· Dean’s Honor List (2017 -2018) (2018 -2019) (2019 -2020)
Work Experience
PHARMACY TECHNICIAN | CVS HEALTH PHARMACY | NOVEMBER 2020 – PRESENT
· Collaborated with colleagues to resolve patients’ insurance claims and optimize workflow
· Conducted reminder cal ls regarding prescription refills to maintain patient adherence
· Maintained weekly inventory, ordered medications to meet patients’ prescription demands
· Administered Moderna vaccinations to long -term care facility residents to help slow the
spread of COVID -19
· Provided customer service in a high -pressure environment resulting in better patient care
· Trained new employees on pharmacy technician skills to maximize workflow
Volunteer Experience
EXERCISE AND PREGNANCY LAB | WESTERN UNIVERSITY | MAY 2019 – MARCH 2020
· Performed data entry and a ssisted in the assessment tests of the mother and infant postpartum
· Organized files and cared for baby while mother was tested to ensure maximum efficiency
RESEARCH ASSISTANT | WESTERN UNIVERSITY | SEPTEMBER 2018 – MARCH 2020
· Hydrocephalus Pilot Proj ect
· Recruited potential candidates and a ssisted with MRI scans
· Conducted behavioural testing and collected data
ST. JOSEPHS HEALTHCARE LONDON | MARCH 2018 – MARCH 2020
· Resolved patient questions/concerns by acting as a liaison between the phy sician and
family to improve communication
· Collaborated with nurses regarding the placement of patients to ensure better patient care
· Ensured compliance with the confidentiality policies and trained new volunteers
ARAB COMMUNITY CENTER FLU SHO T CLINIC | OCTOBER 2017 – PRESENT
· Collected patient history and helped over 100 people a day
· Assisted in the execution of immunizations & health checks for underserved immigrants
Additional Skills
· Languages: English (mother tongue), Arabic (mother tongue)
· Skills: Microsoft Office, SPSS, Qualtrics
Joud Hassoun
+1 ( 313) 955 -9022 | jh ------------ | ------------/in/joudhassoun
Education
HEALTH SCIENCES | WESTERN UNIVERSITY | SEPTEMBER 2016 – MAY 2020
· Honors Specialization in Health Studies
· Dean’s Honor List (2017 -2018) (2018 -2019) (2019 -2020)
Work Experience
PHARMACY TECHNICIAN | CVS HEALTH PHARMACY | NOVEMBER 2020 – PRESENT
· Collaborated with colleagues to resolve patients’ insurance claims and optimize workflow
· Conducted reminder cal ls regarding prescription refills to maintain patient adherence
· Maintained weekly inventory, ordered medications to meet patients’ prescription demands
· Administered Moderna vaccinations to long -term care facility residents to help slow the
spread of COVID -19
· Provided customer service in a high -pressure environment resulting in better patient care
· Trained new employees on pharmacy technician skills to maximize workflow
Volunteer Experience
EXERCISE AND PREGNANCY LAB | WESTERN UNIVERSITY | MAY 2019 – MARCH 2020
· Performed data entry and a ssisted in the assessment tests of the mother and infant postpartum
· Organized files and cared for baby while mother was tested to ensure maximum efficiency
RESEARCH ASSISTANT | WESTERN UNIVERSITY | SEPTEMBER 2018 – MARCH 2020
· Hydrocephalus Pilot Proj ect
· Recruited potential candidates and a ssisted with MRI scans
· Conducted behavioural testing and collected data
ST. JOSEPHS HEALTHCARE LONDON | MARCH 2018 – MARCH 2020
· Resolved patient questions/concerns by acting as a liaison between the phy sician and
family to improve communication
· Collaborated with nurses regarding the placement of patients to ensure better patient care
· Ensured compliance with the confidentiality policies and trained new volunteers
ARAB COMMUNITY CENTER FLU SHO T CLINIC | OCTOBER 2017 – PRESENT
· Collected patient history and helped over 100 people a day
· Assisted in the execution of immunizations & health checks for underserved immigrants
Additional Skills
· Languages: English (mother tongue), Arabic (mother tongue)
· Skills: Microsoft Office, SPSS, Qualtrics