DelRosario_Aimeleen-Resume
1983 n Kahilom II Pandacan, Manila
Contact no.------------5
------------
Aimeleen Del Rosario
¬¬¬¬¬____¬¬¬¬¬¬¬¬¬¬¬¬¬_______________________________________¬¬¬¬¬¬¬
Professional Summary
Self-driven and result oriented Team Leader with 5-year experience in online gaming industry. Highly organize and very enthusiastic with skills in managing, training and motivating people to work more productive each day.
Professional Experience
ITAS Global Solution Oct 22, 2019 – June 15, 2020
25th Floor RCBC Tower 1, Ayala Ave. Makati City
? Fraud Officer III
- Detecting Fraudulent Activity to prevent company loss
- Checking essential information of players to qualify for withdrawal or bonuses
- Ensuring that the amount of withdrawal came from an honest winning
- Sending proposal for action that should be taken if fraud has found
- Sending Analyzation Report to show how and when the fraudulent act has happened
- Sending daily shift report
Dreamwealth Inc. / Fly Sky Services Inc. July 16, 2018 July 22,2019
5th Flr Sm South Tower 1, Almanza Uno, Zapote Las Pinas City
? Team Leader –Payment (Funds, Deposit, Withdrawal & Audit)
- Communicates company goals and standard operating procedures.
- Motivates and assesses team members to make sure they are always giving the best outcome for the company.
- Provide support to management, including training, guiding and coaching
- Ensures there is always enough manpower per day.
- Installing, troubleshooting and changing passwords of China banks
- Assisting in paying big amount of task
Chuang Ying Network March 28, 2015 – January 17, 2018
9th Flr The Biopolis, Macapagal Blvd, Pasay City
? Senior Fraud and Payment Analyst
-Processing bank payment and withdrawal through online system application.
-Ensuring correct details are encoded from the company system to the bank application.
-Making sure the player is qualified to make payment or withdrawal.
-Checking wagering and important details of the player if they are qualified to receive bonuses and or to avoid fraudulent activity.
-To ensure all payment application were process accurately and in timely manner.
-Assisting and training co-workers in making bank withdrawal on line.
Aegis Services, Inc Jan 10, 2011 – Feb 13, 2012
2nd Flr RBC Tower 2 Meralco Compound Ortigas Pasig City
? Reservation Sales Specialist
Answer enquiries regarding hotel services, assisting guests in booking hotel reservation over the phone, and provide excellent customer service.
Cole Asia Business Center April 08, 2009 – June 15, 2010
Unit 1402 Corporate Building Valero St. Salcedo Village, Makati City
? Quality Control Associate
-Perform analysis of workflow and recommend quality improvements to create high-quality work environment
-Creating proposal letter for payment arrangement.
Educational Background
Tertiary
2004 – 2006 Travel Technology
Concordia College
Pedro Gil St. Paco, Manila
Secondary
2000 – 2004 Mariano Marcos High School
1920 M. Carreon St. Sta. Ana, Manila
Elementary
1994 – 2000 J. Zamora Elementary School
Pandacan, Manila
Trainings and Seminars attended
Mondial Tours and Travel March 06 – November 24, 2006
18/F Chatham House Valero cor. Rufino St Makati City
? On the Job Training
? Domestic Ticketing & Reservation Officer
PAL Learning Center August 22-29, 2005
Padre Faura, Manila
? International Passenger and Baggage handling Briefing
? Baggage and Passenger Flows
? Airline Business
? Personality Development
? Aircraft Familiarization Tour
? Introduction to Reservation Module
Character reference will be available upon request.
1983 n Kahilom II Pandacan, Manila
Contact no.------------5
------------
Aimeleen Del Rosario
¬¬¬¬¬____¬¬¬¬¬¬¬¬¬¬¬¬¬_______________________________________¬¬¬¬¬¬¬
Professional Summary
Self-driven and result oriented Team Leader with 5-year experience in online gaming industry. Highly organize and very enthusiastic with skills in managing, training and motivating people to work more productive each day.
Professional Experience
ITAS Global Solution Oct 22, 2019 – June 15, 2020
25th Floor RCBC Tower 1, Ayala Ave. Makati City
? Fraud Officer III
- Detecting Fraudulent Activity to prevent company loss
- Checking essential information of players to qualify for withdrawal or bonuses
- Ensuring that the amount of withdrawal came from an honest winning
- Sending proposal for action that should be taken if fraud has found
- Sending Analyzation Report to show how and when the fraudulent act has happened
- Sending daily shift report
Dreamwealth Inc. / Fly Sky Services Inc. July 16, 2018 July 22,2019
5th Flr Sm South Tower 1, Almanza Uno, Zapote Las Pinas City
? Team Leader –Payment (Funds, Deposit, Withdrawal & Audit)
- Communicates company goals and standard operating procedures.
- Motivates and assesses team members to make sure they are always giving the best outcome for the company.
- Provide support to management, including training, guiding and coaching
- Ensures there is always enough manpower per day.
- Installing, troubleshooting and changing passwords of China banks
- Assisting in paying big amount of task
Chuang Ying Network March 28, 2015 – January 17, 2018
9th Flr The Biopolis, Macapagal Blvd, Pasay City
? Senior Fraud and Payment Analyst
-Processing bank payment and withdrawal through online system application.
-Ensuring correct details are encoded from the company system to the bank application.
-Making sure the player is qualified to make payment or withdrawal.
-Checking wagering and important details of the player if they are qualified to receive bonuses and or to avoid fraudulent activity.
-To ensure all payment application were process accurately and in timely manner.
-Assisting and training co-workers in making bank withdrawal on line.
Aegis Services, Inc Jan 10, 2011 – Feb 13, 2012
2nd Flr RBC Tower 2 Meralco Compound Ortigas Pasig City
? Reservation Sales Specialist
Answer enquiries regarding hotel services, assisting guests in booking hotel reservation over the phone, and provide excellent customer service.
Cole Asia Business Center April 08, 2009 – June 15, 2010
Unit 1402 Corporate Building Valero St. Salcedo Village, Makati City
? Quality Control Associate
-Perform analysis of workflow and recommend quality improvements to create high-quality work environment
-Creating proposal letter for payment arrangement.
Educational Background
Tertiary
2004 – 2006 Travel Technology
Concordia College
Pedro Gil St. Paco, Manila
Secondary
2000 – 2004 Mariano Marcos High School
1920 M. Carreon St. Sta. Ana, Manila
Elementary
1994 – 2000 J. Zamora Elementary School
Pandacan, Manila
Trainings and Seminars attended
Mondial Tours and Travel March 06 – November 24, 2006
18/F Chatham House Valero cor. Rufino St Makati City
? On the Job Training
? Domestic Ticketing & Reservation Officer
PAL Learning Center August 22-29, 2005
Padre Faura, Manila
? International Passenger and Baggage handling Briefing
? Baggage and Passenger Flows
? Airline Business
? Personality Development
? Aircraft Familiarization Tour
? Introduction to Reservation Module
Character reference will be available upon request.