Analyst
Quality-driven professional with strong analytical, problem solving, creativity, and retention skills motivated to help create process improvements, efficiency goals, and assist leadership by making decisions through accurate reporting and analysis.
? Proficient with: Microsoft Outlook, Word, Power Point, Excel, Power BI, Access, SAP, SQL, AS400/CAMS, R, Facets, Agent Workspace, TCRT, XPM, Roadnet, McLeod, Google Docs, Maps, API, Javascript, and more..
Education
B.S in Applied Mathematics, Minor in Business Administration - ?University of Tennessee at Chattanooga
Experience
Logistics Business Analyst ? Mohawk Industries January 2019 - April 2020
? Responsible for reporting on 36 warehouses, 250+ tractors, 800+ employees across all lines of business.
? Completed individual cost savings initiative and presented to the president of the company. Worked with an
outside vendor, Prepass, to gather tolling data for possible cost savings. Solely geocoded hundreds of toll plazas/gantries across the US to map out our higher costing areas to suggest alternate daily routes. Estimated annual savings $268K.
? Automated a customer communication process. Estimated labor savings $24K.
? Created many automated reports and tools including KPI reports sent to the CEO.
? Created an automated warehouse scorecard creating friendly competition, utilized 14 different data sources
for 18-scoring metrics. Sending out weekly warehouse productivity reports drastically improved productivity.
Top scoring managers receive bonuses and a custom designed belt for quarterly winners.
? Completed many personal requests for specific data, power points, or visuals for several executives.
? Played a major role in a $50M cost saving initiative with our sister company Daltile, signed off by CEO, to
move their products on our fleet to save Daltile money spent on other carriers while also creating higher external revenue for Mohawk. Created many dashboards and tools executives used to make the most cost-effective delivery network.
Lease Fleet Manager ? US Xpress June 2018 - January 2019
? Ensured driver compliance with all company policies, DOT safety regulations, discuss and review payroll issues, time off, and ELDs.
? Met utilization expectations of the fleet by working with the planning department to ensure loads are assigned to drivers and addressing any time or mileage issues.
? Managed drivers and created capacity by maintaining seated truck count, accurate driver PTA’s, mitigating driver turnover.
? Assisted Fleet Owner with various projects.
Research Associate ? BlueCross BlueShield of Tennessee February 2015 - June 2018
? Researched claims, work aside analysts, COB, inquiries, and proactive reports.
? Professionally handled incoming telephone calls from TennCare members and providers.
? Maintained compliance with all HIPAA requirements and quality performance goals.
? Back up team lead, assisted in OLH Workgroup.
? Claims Adjustments – Adjust multiple claims denied in error.
? Advanced Adjustments – Manually pricing, DRG/Per diem rates, and requested corrected billings.
? Recovery – Trained in FRO to handle financial overpayment recoupments.
Financial Analyst / Escrow Officer ? Epstein Law Firm / Milligan Reynolds November 2014 - February 2015
Assistant Store Manager ? Abercrombie & Fitch / Hollister Co. February 2014 - November 2014
Sales Floor Manager ? BI-LO / Food City January 2006 - February 2014
Quality-driven professional with strong analytical, problem solving, creativity, and retention skills motivated to help create process improvements, efficiency goals, and assist leadership by making decisions through accurate reporting and analysis.
? Proficient with: Microsoft Outlook, Word, Power Point, Excel, Power BI, Access, SAP, SQL, AS400/CAMS, R, Facets, Agent Workspace, TCRT, XPM, Roadnet, McLeod, Google Docs, Maps, API, Javascript, and more..
Education
B.S in Applied Mathematics, Minor in Business Administration - ?University of Tennessee at Chattanooga
Experience
Logistics Business Analyst ? Mohawk Industries January 2019 - April 2020
? Responsible for reporting on 36 warehouses, 250+ tractors, 800+ employees across all lines of business.
? Completed individual cost savings initiative and presented to the president of the company. Worked with an
outside vendor, Prepass, to gather tolling data for possible cost savings. Solely geocoded hundreds of toll plazas/gantries across the US to map out our higher costing areas to suggest alternate daily routes. Estimated annual savings $268K.
? Automated a customer communication process. Estimated labor savings $24K.
? Created many automated reports and tools including KPI reports sent to the CEO.
? Created an automated warehouse scorecard creating friendly competition, utilized 14 different data sources
for 18-scoring metrics. Sending out weekly warehouse productivity reports drastically improved productivity.
Top scoring managers receive bonuses and a custom designed belt for quarterly winners.
? Completed many personal requests for specific data, power points, or visuals for several executives.
? Played a major role in a $50M cost saving initiative with our sister company Daltile, signed off by CEO, to
move their products on our fleet to save Daltile money spent on other carriers while also creating higher external revenue for Mohawk. Created many dashboards and tools executives used to make the most cost-effective delivery network.
Lease Fleet Manager ? US Xpress June 2018 - January 2019
? Ensured driver compliance with all company policies, DOT safety regulations, discuss and review payroll issues, time off, and ELDs.
? Met utilization expectations of the fleet by working with the planning department to ensure loads are assigned to drivers and addressing any time or mileage issues.
? Managed drivers and created capacity by maintaining seated truck count, accurate driver PTA’s, mitigating driver turnover.
? Assisted Fleet Owner with various projects.
Research Associate ? BlueCross BlueShield of Tennessee February 2015 - June 2018
? Researched claims, work aside analysts, COB, inquiries, and proactive reports.
? Professionally handled incoming telephone calls from TennCare members and providers.
? Maintained compliance with all HIPAA requirements and quality performance goals.
? Back up team lead, assisted in OLH Workgroup.
? Claims Adjustments – Adjust multiple claims denied in error.
? Advanced Adjustments – Manually pricing, DRG/Per diem rates, and requested corrected billings.
? Recovery – Trained in FRO to handle financial overpayment recoupments.
Financial Analyst / Escrow Officer ? Epstein Law Firm / Milligan Reynolds November 2014 - February 2015
Assistant Store Manager ? Abercrombie & Fitch / Hollister Co. February 2014 - November 2014
Sales Floor Manager ? BI-LO / Food City January 2006 - February 2014