Alejandra Vazquez
Alejandra Vazquez
I am a hard-working individual seeking an opportunity to utilize my customer service experience in a team-oriented workplace. I have excellent interpersonal communication skills and work well in any environment. I would love an opportunity to join your team.
Experience
Shift Supervisor: Starbucks- Broomfield, CO April 2018- present
Supervises store and coaches partners into their day to day roles
Solves problems in the moment to ensure a great customer experience
Handles cash management procedures in store i.e. safe counts and deposits
Prepares and serves beverage and food items in accordance with health codes and cafe standards
Trained new baristas on Starbucks policies and procedures
Places an order for product delivery to ensure quality control for the store
Received Partner of the Quarter Award for achievements in customer service
Customer Associate: At Home- Broomfield, CO January 2020- August 2020
Helped customers navigating the store to ensure a great shopping experience
Performed store conditioning tasks to maintain store�s appearance
Performed cashier duties with a positive attitude
Followed store policies and procedures timely and accurately
Operated store equipment safely
Associate: Panera Bread- Westminster. CO May 2017-April 2018
Received and carried out customer orders efficiently to ensure customer satisfaction
Trained new employees in Barista, Line Assembly, Food Prep, and Dining Room
Responsible for opening store, supervising staff, and performing operational procedures
Handled safe counts and assisted store associates in the absence of management
Received Heart of Service Certificate and Ambassador of Warmth awards for excellence in customer service
Administrative Assistant: Farmers Insurance -Tracy, CA August 2015 � March 2017
Tended to clients and made policy changes to meet their needs
Ordered front office supplies and kept inventory of stock
Filed documents and received payments
Worked one on one with clients to resolve conflicts
Maintained a clean and efficient work environment
Organized office materials for events
Skills
Proficient in Microsoft Office programs
Capable of learning things quickly and always willing to go the extra mile
Experience in supervisory positions
Education
John C. Kimball High School - Tracy, CA Graduated 2014
San Joaquin Delta College � Stockton, CA 2014-2016
Alejandra Vazquez
I am a hard-working individual seeking an opportunity to utilize my customer service experience in a team-oriented workplace. I have excellent interpersonal communication skills and work well in any environment. I would love an opportunity to join your team.
Experience
Shift Supervisor: Starbucks- Broomfield, CO April 2018- present
Supervises store and coaches partners into their day to day roles
Solves problems in the moment to ensure a great customer experience
Handles cash management procedures in store i.e. safe counts and deposits
Prepares and serves beverage and food items in accordance with health codes and cafe standards
Trained new baristas on Starbucks policies and procedures
Places an order for product delivery to ensure quality control for the store
Received Partner of the Quarter Award for achievements in customer service
Customer Associate: At Home- Broomfield, CO January 2020- August 2020
Helped customers navigating the store to ensure a great shopping experience
Performed store conditioning tasks to maintain store�s appearance
Performed cashier duties with a positive attitude
Followed store policies and procedures timely and accurately
Operated store equipment safely
Associate: Panera Bread- Westminster. CO May 2017-April 2018
Received and carried out customer orders efficiently to ensure customer satisfaction
Trained new employees in Barista, Line Assembly, Food Prep, and Dining Room
Responsible for opening store, supervising staff, and performing operational procedures
Handled safe counts and assisted store associates in the absence of management
Received Heart of Service Certificate and Ambassador of Warmth awards for excellence in customer service
Administrative Assistant: Farmers Insurance -Tracy, CA August 2015 � March 2017
Tended to clients and made policy changes to meet their needs
Ordered front office supplies and kept inventory of stock
Filed documents and received payments
Worked one on one with clients to resolve conflicts
Maintained a clean and efficient work environment
Organized office materials for events
Skills
Proficient in Microsoft Office programs
Capable of learning things quickly and always willing to go the extra mile
Experience in supervisory positions
Education
John C. Kimball High School - Tracy, CA Graduated 2014
San Joaquin Delta College � Stockton, CA 2014-2016