Teacher and Customer Service Staff
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Teacher and Customer Service Staff

Hannah Money
Lutz, FL H------------

Profile
Elementary Education Teacher with experience teaching a culturally diverse population of students from Pre-K to Grade 4. I believe that the goal of education is for the student to enjoy learning, ask questions, and to create the foundation for a successful life. My approach is to deepen and enrich students understanding through content area literacy strategies, verbalization of thought, and application of the subject matter


Awards and Recognitions
• Customer and Manager Commendations
• 5-year Service Awards with Publix

Certifications and Training
• Microsoft Office 2013
• Teaching Certification in the State of Florida K-6

Professional Experience

12/12-Present Publix Lutz, FL

Customer Service Staff
As a member of the Customer Service team, I amresponsible for
• Providing premier customer service
• Resolve customer related issues
• Operate a register
• Answer and direct telephone calls
• Perform daily bookkeeping procedures
• Maintain office accountability
• Prepare deposits
• Perform ATM functions
• Coordinate the front-end in the absence of management
• Developing and training new associates

Teacher/Intern
9/16 - 5/18
Interned at Sessums Elementary Fall 2016-Spring 2018
? Co-taught Second grade, Fourth grade
? Taught Kindergarten
? Instructional design and lesson planning
? Sequenced lessons and concepts to ensure coherence and required prior knowledge
? Organize, allocate, and manage the resources of time, space, and attention
?
? Utilized assistive technologies that enable students to achieve their educational goals by using resources such as graphic organizers across many subject area
? Used diagnostic scores to plan lessons with i-Ready data
? Adapted the learning environment to accommodate the differing needs and diversity of students
? Attended teaching seminars about meeting Florida state standards. Including ‘Your Turin Intern’
? Presented at four undergraduate research conferences.
? Attended conference nights with parents.
? Attended open house/meet the teacher nights.

Education

University of South Florida
Major: Bachelors in Elementary Education

• GPA: 3.9 – Deans List
• Kappa Delta Pi, International Honor Society in Education
• Sigma Alpha Lambda (ΣΑΛ) is a National Leadership and Honors Organization

Volunteer
• United Way
• YMCA
• Feeding the homeless
• Big Brother Big sister Club
• RAP House


References
Available upon request