Syed Ali Raza Rizvi Resume
Syed Ali Raza Rizvi
EDUCATION
Indiana University � IUPUI Campus 08/2013 to 12/2017
School of Public and Environmental Affairs (SPEA)
� Bachelor of Science in Criminal Justice � Major: Public Safety Management, Minor: Human Resource Management
o Organized Community Service Research Project:
? Unmanned Aerial Vehicle (UAV Research Project � Indiana State Police.
? Organization Hierarchy Restructuring Project � Indian Student and Cultural Association.
o Experiential Learning: Professional Writing, Research methods, and Organizational Leadership.
o Relevant courses: Criminal Justice Data, Methods, and Research, Topics in Criminal Justice, Criminal Investigation, and Juvenile Justice.
PROFESSIONAL EXPERIENCE
SPRINT CORPORATION, Corona, California 06/2018 to Present
Retail Sales Consultant
Supervisor: Ross Turner, Store Manager, ------------
o Serving customers on a one-on-one basis, solving technological issues and identifying client needs.
o Consistently surpassing monthly sales goals, notably by 50% through powerful suggestive selling techniques.
o Achieved top performer in premium clients ranking in the first month of going live.
o Successfully closed 3 major business sales increasing store ranking to top 15% regionally for business.
THE SHERWIN-WILLIAMS COMPANY, Fontana, California 02/2018 to 06/2018
Assistant Store Manager
Supervisor: Rosa Larios, Store Manager, ------------
o Surpassed Q1 2018 budget goal of $230,000 through strategic sales planning and execution.
o Rehashed 57 dormant accounts in Q1 2018 through innovative lead generation techniques bringing a 22% increase in revenue.
o Reduced loss of merchandise by 35% by implementing an improved record and management system for transactions and incoming/outgoing shipments.
o Constructed an employee training regimen that condensed training reducing training time down to 4 weeks from 8 weeks.
APPLE INC., Indianapolis, Indiana 05/2017 to 02/2018
Product Zone Specialist
Supervisor: Trinity Jackson, Senior Manager, ------------
o Utilized multiple databases to research and communicate proper recommendation reports to business clients resulting in quarterly achievements.
o Achieved top 5 ranking for highest revenue out of 75 Product Zone Specialists in Q3 2017.
o Achieved and maintained 100% customer satisfaction out of 150 employees in Q3 and Q4 2017.
o Awarded the first referred business sale of an iMac Pro upon release for a former client.
o Conducted excellent and professional face-to-face, over the phone, and email communication with clientele.
o Trained 2 Product Zone Specialist in building productive relationships with clients through Apple Steps of Service.
SECURITAS SECURITY SERVICES USA, Indianapolis, Indiana 07/2014 to 05/2017
Lead Security Professional � Express Scripts Holding Company
Supervisor: George Straub, Security Supervisor, ------------
o Drafted and reviewed professional reports daily regarding incidents occurring on site.
o Utilized Express Scripts database to research proprietary information and extrapolated data for reports to aid in on-site investigations.
o Researched methods of employees� compliance with security policies and advise security supervisor on methods of implementation.
o Drafted a turnstile implementation plan report which resulted in 100% employee access success rate.
o Provide training to subordinate officers on security standards and utilization of Express Script database.
EXTRACURRICULAR ACTIVITIES
INDIANA STATE POLICE, Indianapolis, Indiana 01/2017 to 05/2017
Lead Research Student
Organized Community Service Research Project � Unmanned Aerial Vehicle Research Project
Supervisor: Professor James White, J------------
o Researched advantages of using Unmanned Aerial Vehicles (UAVs) for emergency management purposes.
o Coordinated with a research group to develop a needs assessment for the project.
o Researched and established proper integration methods for the UAV Program for Public Safety.
o Explored UAV specifications according to the climate of the state of Indiana.
o Documented specific usage and service areas of UAVs; such as flight times, speed, payload, & durability.
o Constructed a thorough presentation of the final report for the Indiana State Police Liaison Commission explaining the specifications, usage, proper maintenance, and implementation of the UAV program.
INDIAN STUDENT AND CULTURAL ASSOCIATION (ISCA), Indiana University 08/2017 to 12/2017
Lead Research Student
Organizational Hierarchy Restructuring Project
o Researched and developed a plan of action to gather data efficiently to improve existing discrepancies within ISCA�s hierarchy structure.
o Utilized a multitude of databases to influence decisions all while providing administrative support to the research staff to ensure the proper direction of the project.
o Coordinated with staff and ISCA board members to ensure all information was accurate and being relayed properly.
o Interviewed and surveyed ISCA Board Members to assist with the research question.
o Analyzed the accumulated data to prepare an organization restructuring report.
o Presented established data reports and recommended improvement strategies to the Indian Student and Cultural Association Board.
INDIAN STUDENT AND CULTURAL ASSOCIATION, Indiana University 08/2015 to 05/2017
Lead Board Member � Social Media Marketing Team
Supervisor: Kush Parikshak, President, ------------
o Researched sponsors to develop and present marketing proposals. This resulted in raising $10,000 by selling out tickets for a 200-person charity event.
o Established monthly reports regarding upcoming events by researching shortcomings in previous events.
o Established focus for the Marketing team for upcoming events.
o Coordinated with staff and sponsors to develop innovative marketing strategies.
o Conducted new volunteer/team member interviews and cross-trained mentees.
OTHER
o Immigration status: U.S. Citizen
o Languages: Urdu (Native), Hindi (Native), English (Fluent)
o Interests: Music, Autobiographical Fiction
Syed Ali Raza Rizvi
EDUCATION
Indiana University � IUPUI Campus 08/2013 to 12/2017
School of Public and Environmental Affairs (SPEA)
� Bachelor of Science in Criminal Justice � Major: Public Safety Management, Minor: Human Resource Management
o Organized Community Service Research Project:
? Unmanned Aerial Vehicle (UAV Research Project � Indiana State Police.
? Organization Hierarchy Restructuring Project � Indian Student and Cultural Association.
o Experiential Learning: Professional Writing, Research methods, and Organizational Leadership.
o Relevant courses: Criminal Justice Data, Methods, and Research, Topics in Criminal Justice, Criminal Investigation, and Juvenile Justice.
PROFESSIONAL EXPERIENCE
SPRINT CORPORATION, Corona, California 06/2018 to Present
Retail Sales Consultant
Supervisor: Ross Turner, Store Manager, ------------
o Serving customers on a one-on-one basis, solving technological issues and identifying client needs.
o Consistently surpassing monthly sales goals, notably by 50% through powerful suggestive selling techniques.
o Achieved top performer in premium clients ranking in the first month of going live.
o Successfully closed 3 major business sales increasing store ranking to top 15% regionally for business.
THE SHERWIN-WILLIAMS COMPANY, Fontana, California 02/2018 to 06/2018
Assistant Store Manager
Supervisor: Rosa Larios, Store Manager, ------------
o Surpassed Q1 2018 budget goal of $230,000 through strategic sales planning and execution.
o Rehashed 57 dormant accounts in Q1 2018 through innovative lead generation techniques bringing a 22% increase in revenue.
o Reduced loss of merchandise by 35% by implementing an improved record and management system for transactions and incoming/outgoing shipments.
o Constructed an employee training regimen that condensed training reducing training time down to 4 weeks from 8 weeks.
APPLE INC., Indianapolis, Indiana 05/2017 to 02/2018
Product Zone Specialist
Supervisor: Trinity Jackson, Senior Manager, ------------
o Utilized multiple databases to research and communicate proper recommendation reports to business clients resulting in quarterly achievements.
o Achieved top 5 ranking for highest revenue out of 75 Product Zone Specialists in Q3 2017.
o Achieved and maintained 100% customer satisfaction out of 150 employees in Q3 and Q4 2017.
o Awarded the first referred business sale of an iMac Pro upon release for a former client.
o Conducted excellent and professional face-to-face, over the phone, and email communication with clientele.
o Trained 2 Product Zone Specialist in building productive relationships with clients through Apple Steps of Service.
SECURITAS SECURITY SERVICES USA, Indianapolis, Indiana 07/2014 to 05/2017
Lead Security Professional � Express Scripts Holding Company
Supervisor: George Straub, Security Supervisor, ------------
o Drafted and reviewed professional reports daily regarding incidents occurring on site.
o Utilized Express Scripts database to research proprietary information and extrapolated data for reports to aid in on-site investigations.
o Researched methods of employees� compliance with security policies and advise security supervisor on methods of implementation.
o Drafted a turnstile implementation plan report which resulted in 100% employee access success rate.
o Provide training to subordinate officers on security standards and utilization of Express Script database.
EXTRACURRICULAR ACTIVITIES
INDIANA STATE POLICE, Indianapolis, Indiana 01/2017 to 05/2017
Lead Research Student
Organized Community Service Research Project � Unmanned Aerial Vehicle Research Project
Supervisor: Professor James White, J------------
o Researched advantages of using Unmanned Aerial Vehicles (UAVs) for emergency management purposes.
o Coordinated with a research group to develop a needs assessment for the project.
o Researched and established proper integration methods for the UAV Program for Public Safety.
o Explored UAV specifications according to the climate of the state of Indiana.
o Documented specific usage and service areas of UAVs; such as flight times, speed, payload, & durability.
o Constructed a thorough presentation of the final report for the Indiana State Police Liaison Commission explaining the specifications, usage, proper maintenance, and implementation of the UAV program.
INDIAN STUDENT AND CULTURAL ASSOCIATION (ISCA), Indiana University 08/2017 to 12/2017
Lead Research Student
Organizational Hierarchy Restructuring Project
o Researched and developed a plan of action to gather data efficiently to improve existing discrepancies within ISCA�s hierarchy structure.
o Utilized a multitude of databases to influence decisions all while providing administrative support to the research staff to ensure the proper direction of the project.
o Coordinated with staff and ISCA board members to ensure all information was accurate and being relayed properly.
o Interviewed and surveyed ISCA Board Members to assist with the research question.
o Analyzed the accumulated data to prepare an organization restructuring report.
o Presented established data reports and recommended improvement strategies to the Indian Student and Cultural Association Board.
INDIAN STUDENT AND CULTURAL ASSOCIATION, Indiana University 08/2015 to 05/2017
Lead Board Member � Social Media Marketing Team
Supervisor: Kush Parikshak, President, ------------
o Researched sponsors to develop and present marketing proposals. This resulted in raising $10,000 by selling out tickets for a 200-person charity event.
o Established monthly reports regarding upcoming events by researching shortcomings in previous events.
o Established focus for the Marketing team for upcoming events.
o Coordinated with staff and sponsors to develop innovative marketing strategies.
o Conducted new volunteer/team member interviews and cross-trained mentees.
OTHER
o Immigration status: U.S. Citizen
o Languages: Urdu (Native), Hindi (Native), English (Fluent)
o Interests: Music, Autobiographical Fiction