Student
Student

Objective
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Experience
My long-term goal is to have a bachelor’s degree in business and to have my MBA in a few years from Harvard University. I am very hard working and I love to work at my full potential. If you give me a task I will not just accomplish it, I will also give it everything I got.
Front Desk Clerk, Quality Inn; Cedar City, UT June 2015-August 2015
Quality Inn is where I met every guest’s needs and expectations. As a front desk clerk, it was my duty to give phenomenal service to every guest who came in the Quality Inn. I am
met with the responsibility of putting a guest in a room that fit their needs, making sure they are provided with the best service. I would do everything in my power to keep all guests who stayed with us happy; the goal was to make people loyal guests who will want to stay with us all the time.
Representative, Convergys; Cedar City, UT 2014-2015
At Convergys, I was a customer service representative at a call center for AT&T. I had to make quick decisions to help the customers in a timely manner, and I was held accountable for each customers’ finances; my goal was to save everyone as much money as possible and show why AT&T is right provider for them. I would advertise U-Verse, a TV, internet and home phone bundle, to our customers and show the benefits of having one or all three services. I am a very hard worker and I am willing to do what ever it takes in order to get the job done. My priority was ending a call with a satisfied and helped customer(s).
1. Served food at a Presbyterian Church every other Sunday
2. Helped out with an Easter egg hunt for Ladies of Diversity, a club that supports women with breast cancer
3. Donated canned goods, clothes, blankets, and toys to a shelter every winter since 2012
3. Helped set-up, organize, and run the 2014 annual Step Show with the Black Student Union 4. Organized a clean-up for the National Park in New York City twice a month for 3 years
Southern Utah University Cedar City, UT, 84720
Working on getting a bachelors in business then go to grad school to get my MBA.
Community Service
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Education
Skills
• Great customer service
• Technical skills
• Team leader
• Hard worker
• Takes initiative
• Strives for excellence
• Positive attitude
• Confidence
• Attention skills
• Can do basic math easily
• Willing to work overtime
• Quick decision making skills
• Can handle stressful situations • Always on time