Stacy�s resume
Stacy Lambert
422 Collins Dr., Irving, TX, 75060 |------------ | S------------
Professional Summary
Seasoned [Life guard Lead ] with more than [6] years of experience in fast-paced . Excellent [customer service] and [strong work ethic] skills[City of Irving].Track record of achieving exceptional results in [ 24 hour fitness] and [ Dick sporting goods].
Education
HIGH SCHOOL DIPLOMA
• NIMITZ HIGH SCHOOL- IRVING, TX
• GPA 3.8.
• GRADUATED IN TOP 10% OF CLASS.
• GRADUATED WITH HONORS
• . GRADUATED SUMMA CUM LAUDE
• . MEMBER, [HONOR SOCIETY, STUDENT COUNCIL, DRAMA CLUB, CHOIR CLUB, VIKING CREW, AND RECYCLING CLUB ].
• STUDENT SCHOLAR ATHLETE
• VOLUNTEER, [SUSAN G. COLEMAN, CARTER BLOOD CARE, AND SPECIAL OYLIMPICS]. SWIMMING/WATER POLO CAPTAIN
• ASSOCIATE OF SCIENCE NORTH LAKE COLLEGE - IRVING, TX
• ATTENDING UNIVERSITY OF ARLINGTON FOR A BACHELORS IN KINESIOLOGY
Skills & Abilities
• CUSTOMER AND PERSONAL SERVICE
• MONITORING
• SPEAKING
• CRITICAL THINKING
• EDUCATION AND TRAINING
• INSTRUCTING EQUIPMENT MAINTENANCE REPAIRING
• CPR CERTIFICATION FIRST AID CERTIFICATION
• SKILLED COMMUNICATOR
• ENERGETIC
• STRONG WORK ETHIC
• NATURAL LEADER
• COMPUTER PROFICIENT
• Sales
Experience.
Reception specialist Oct 2016- Present
City of Irving, Irving, TX
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays.
• Maintain a safe play environment.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
• Create developmentally appropriate lesson plans.
• Help children with homework and school work. Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Organize and store toys and materials to ensure order in activity areas. Organize and participate in recreational activities and outings, such as games and field trips.
BIKES&FITNESS SALES ASSOCAITE JUL 2015-OCT 2016
DICK SPORTING GOODS - IRVING, TX
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items. Prepare merchandise for purchase or rental
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales Exchange merchandise for customers and accept returns.
• Estimate cost of repair or alteration of merchandise.
• Clean shelves, counters, and tables
Kids Club Supervisor Jan 2013-Jul 2015
24 Hour Fitness - Fort Worth, TX
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Establish credit policies and operating procedures.
• Assign employees to specific duties.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Maintain a safe play environment.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Provide care for mentally disturbed, delinquent, or handicapped children.
• Sanitize toys and play equipment.
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
• Perform general personnel functions, such as supervision, training, and scheduling.
• Create developmentally appropriate lesson plans.
• Help children with homework and school work. Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
• Organize and store toys and materials to ensure order in activity areas. Organize and participate in recreational activities and outings, such as games and field trips.
Soft Lines Sales Associate Oct 2013- Jan 2014
Target - Irving, TX
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Use computers for various applications, such as database management or word processing.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Help customers try on or fit merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Prepare merchandise for purchase or rental.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Exchange merchandise for customers and accept returns.
• Bag or package purchases, and wrap gifts.
• Clean shelves, counters, and tables.
Life Guard Lead Mar 2013-Oct 2013
Hurricane Harbor - Arlington, TX
• Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Contact emergency medical personnel in case of serious injury.
• Rescue distressed persons, using rescue techniques and equipment.
• Instruct participants in skiing, swimming, or other recreational activities and provide safety precaution information.
• Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers.
• Observe activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions.
• Complete and maintain records of weather and beach conditions, emergency medical treatments performed, and other relevant incident information.
• Maintain quality of pool water by testing chemical levels.
• Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.
• Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, and curling.
• Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
• Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
• Provide information about facilities, entertainment options, and rules and regulations.
• Direct patrons to rides, seats, or attractions. Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
Ushers, Lobby Attendants, and Ticket Takers Jan 2011-Apr 2012
AMC Theater 14 - Irving, TX
• Count and record number of tickets collected.
• Sell and collect admission tickets and passes from patrons at entertainment events.
• Greet patrons attending entertainment events.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Guide patrons to exits or provide other instructions or assistance in case of emergency.
• Maintain order and ensure adherence to safety rules.
• Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
• Provide assistance with patrons' special needs, such as helping those with wheelchairs.
• Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
• Direct patrons to restrooms, concession stands and telephones.
• Settle seating disputes or help solve other customer concerns.
• Refuse admittance to undesirable persons or persons without tickets or passes.
• Search for lost articles or for parents of lost children.
• Work with others to change advertising displays.
• Manage inventory or sale of artist merchandise.
• Give door checks to patrons who are temporarily leaving establishments.
• Manage informational kiosks or displays of event signs or posters.
• Page individuals wanted at the box office.
Page 2
Stacy Lambert
422 Collins Dr., Irving, TX, 75060 |------------ | S------------
Professional Summary
Seasoned [Life guard Lead ] with more than [6] years of experience in fast-paced . Excellent [customer service] and [strong work ethic] skills[City of Irving].Track record of achieving exceptional results in [ 24 hour fitness] and [ Dick sporting goods].
Education
HIGH SCHOOL DIPLOMA
• NIMITZ HIGH SCHOOL- IRVING, TX
• GPA 3.8.
• GRADUATED IN TOP 10% OF CLASS.
• GRADUATED WITH HONORS
• . GRADUATED SUMMA CUM LAUDE
• . MEMBER, [HONOR SOCIETY, STUDENT COUNCIL, DRAMA CLUB, CHOIR CLUB, VIKING CREW, AND RECYCLING CLUB ].
• STUDENT SCHOLAR ATHLETE
• VOLUNTEER, [SUSAN G. COLEMAN, CARTER BLOOD CARE, AND SPECIAL OYLIMPICS]. SWIMMING/WATER POLO CAPTAIN
• ASSOCIATE OF SCIENCE NORTH LAKE COLLEGE - IRVING, TX
• ATTENDING UNIVERSITY OF ARLINGTON FOR A BACHELORS IN KINESIOLOGY
Skills & Abilities
• CUSTOMER AND PERSONAL SERVICE
• MONITORING
• SPEAKING
• CRITICAL THINKING
• EDUCATION AND TRAINING
• INSTRUCTING EQUIPMENT MAINTENANCE REPAIRING
• CPR CERTIFICATION FIRST AID CERTIFICATION
• SKILLED COMMUNICATOR
• ENERGETIC
• STRONG WORK ETHIC
• NATURAL LEADER
• COMPUTER PROFICIENT
• Sales
Experience.
Reception specialist Oct 2016- Present
City of Irving, Irving, TX
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays.
• Maintain a safe play environment.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
• Create developmentally appropriate lesson plans.
• Help children with homework and school work. Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Organize and store toys and materials to ensure order in activity areas. Organize and participate in recreational activities and outings, such as games and field trips.
BIKES&FITNESS SALES ASSOCAITE JUL 2015-OCT 2016
DICK SPORTING GOODS - IRVING, TX
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items. Prepare merchandise for purchase or rental
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales Exchange merchandise for customers and accept returns.
• Estimate cost of repair or alteration of merchandise.
• Clean shelves, counters, and tables
Kids Club Supervisor Jan 2013-Jul 2015
24 Hour Fitness - Fort Worth, TX
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Establish credit policies and operating procedures.
• Assign employees to specific duties.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Maintain a safe play environment.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Provide care for mentally disturbed, delinquent, or handicapped children.
• Sanitize toys and play equipment.
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
• Perform general personnel functions, such as supervision, training, and scheduling.
• Create developmentally appropriate lesson plans.
• Help children with homework and school work. Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
• Organize and store toys and materials to ensure order in activity areas. Organize and participate in recreational activities and outings, such as games and field trips.
Soft Lines Sales Associate Oct 2013- Jan 2014
Target - Irving, TX
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Use computers for various applications, such as database management or word processing.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Help customers try on or fit merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Prepare merchandise for purchase or rental.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Exchange merchandise for customers and accept returns.
• Bag or package purchases, and wrap gifts.
• Clean shelves, counters, and tables.
Life Guard Lead Mar 2013-Oct 2013
Hurricane Harbor - Arlington, TX
• Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Contact emergency medical personnel in case of serious injury.
• Rescue distressed persons, using rescue techniques and equipment.
• Instruct participants in skiing, swimming, or other recreational activities and provide safety precaution information.
• Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers.
• Observe activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions.
• Complete and maintain records of weather and beach conditions, emergency medical treatments performed, and other relevant incident information.
• Maintain quality of pool water by testing chemical levels.
• Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.
• Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, and curling.
• Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
• Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
• Provide information about facilities, entertainment options, and rules and regulations.
• Direct patrons to rides, seats, or attractions. Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
Ushers, Lobby Attendants, and Ticket Takers Jan 2011-Apr 2012
AMC Theater 14 - Irving, TX
• Count and record number of tickets collected.
• Sell and collect admission tickets and passes from patrons at entertainment events.
• Greet patrons attending entertainment events.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Guide patrons to exits or provide other instructions or assistance in case of emergency.
• Maintain order and ensure adherence to safety rules.
• Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
• Provide assistance with patrons' special needs, such as helping those with wheelchairs.
• Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
• Direct patrons to restrooms, concession stands and telephones.
• Settle seating disputes or help solve other customer concerns.
• Refuse admittance to undesirable persons or persons without tickets or passes.
• Search for lost articles or for parents of lost children.
• Work with others to change advertising displays.
• Manage inventory or sale of artist merchandise.
• Give door checks to patrons who are temporarily leaving establishments.
• Manage informational kiosks or displays of event signs or posters.
• Page individuals wanted at the box office.
Page 2