Serena_Villanueva_Resume
SERENA VILLANUEVA
------------ |------------ | San Francisco, CA 94112
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Education
University of San Francisco| San Francisco, CAExpected in 05/2022
Bachelor of Science: Computer Science
• 3.6 GPA
• Honor Roll Spring 2020
• Completed coursework in Python, Calculus and Analytic Geometry I, Public Speaking,
Spanish 3
Skills
Customer Service • Organization • Adaptability • Public Speaking • Patience •. Team Work
Experience
Aide, Autistic Young Adult|Golden Gate Regional Center - San Francisco, CA|05/2018 - Current
• Help organize, communicate, and assist with their needs.
• Work to develop their social skills in daily activities.
• Provide job coaching in their personal job as well as any internship/programs they are in.
• Provide emotional support and companionship.
• Learned how to communicate with this individual from a different approach so they can understand concepts that are typically difficult to understand at first.
• Play close attention to their feelings and how to de-escalate and redirect negative emotions to positive behavior.
Amazon Prime Now Shopper|Amazon - San Francisco, CA|04/2019 - 06/2020
• Chose top-quality items to fulfill over 15 daily customer orders.
• Worked quickly to pack orders efficiently and decrease product damage.
• Satisfied customers with quick, accurate service under tight deadlines.
• Practiced clean and sanitary shopping with minimal product handling and used safety
kits diligently, including face masks and hand sanitizer to protect customers and others.
• Maintained positive relationships with grocery store personnel by being consistently
professional and friendly.
Intern|Year Up Inc. - San Francisco, CA|06/2018 - 08/2018
• Participated in a 12 week intensive job training program held at the YMCA in the
Bayview
• Engaged in group talks around micro aggressions/hostile environments, how to deal with
co-workers appropriately, and participated in sessions that taught me time and money
management.
• Developed professional skills that would benefit me in any work environment.
• Created and designed a website for a client partnered with the program that allowed
me to be creative.
SERENA VILLANUEVA
------------ |------------ | San Francisco, CA 94112
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Education
University of San Francisco| San Francisco, CAExpected in 05/2022
Bachelor of Science: Computer Science
• 3.6 GPA
• Honor Roll Spring 2020
• Completed coursework in Python, Calculus and Analytic Geometry I, Public Speaking,
Spanish 3
Skills
Customer Service • Organization • Adaptability • Public Speaking • Patience •. Team Work
Experience
Aide, Autistic Young Adult|Golden Gate Regional Center - San Francisco, CA|05/2018 - Current
• Help organize, communicate, and assist with their needs.
• Work to develop their social skills in daily activities.
• Provide job coaching in their personal job as well as any internship/programs they are in.
• Provide emotional support and companionship.
• Learned how to communicate with this individual from a different approach so they can understand concepts that are typically difficult to understand at first.
• Play close attention to their feelings and how to de-escalate and redirect negative emotions to positive behavior.
Amazon Prime Now Shopper|Amazon - San Francisco, CA|04/2019 - 06/2020
• Chose top-quality items to fulfill over 15 daily customer orders.
• Worked quickly to pack orders efficiently and decrease product damage.
• Satisfied customers with quick, accurate service under tight deadlines.
• Practiced clean and sanitary shopping with minimal product handling and used safety
kits diligently, including face masks and hand sanitizer to protect customers and others.
• Maintained positive relationships with grocery store personnel by being consistently
professional and friendly.
Intern|Year Up Inc. - San Francisco, CA|06/2018 - 08/2018
• Participated in a 12 week intensive job training program held at the YMCA in the
Bayview
• Engaged in group talks around micro aggressions/hostile environments, how to deal with
co-workers appropriately, and participated in sessions that taught me time and money
management.
• Developed professional skills that would benefit me in any work environment.
• Created and designed a website for a client partnered with the program that allowed
me to be creative.