Serena
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Serena

Career Objective ____________________________________________________
Motivated undergraduate student who is a hard worker, outgoing, and team – oriented wanting to make a difference in the lives of others.
Core Competencies __________________________________________________

• Customer Service
• Detailed and organized
• Ambitious
• ACE Certified Personal Trainer
• LNA certification
• Phlebotomy technician certification

Professional Experience _______________________________________________
Pain and Posture
Physical Therapy Technician/Receptionist, June 2018 - Current
• A busy clinic responsible for assisting the physical therapist in non-clinical tasks while caring for individuals
• Help patients move while keeping treatment areas organized and clean
• Assist patients with light exercises and record progress for therapists
• Welcome patients by greeting in person or on the telephone
• Answer phones, sorting and distributing mail, scheduling, bookkeeping, handling billing, and keeping paperwork organized
Chipotle
Crew Member, April 2017 – May 2018
• Working in a fast-paced environment to prepare and serve food while keeping an organized and clean work area.
• Pitch in and help other teammates as well as work a variety of stations: tortilla, salsa, prep, grill, expo, and take-out.
• Following recipes accurately and maintain proper food handling, safety, and sanitation.
• Providing friendly, quality customer service to each chipotle customer and have the ability to speak clearly and listen attentively.
• Be able to adapt to situations and remain positive, helpful, and energetic.
• Be reliable and punctual.
Grabbagreen
Crew Member, January 2017 – April 2017
• A fast-paced healthy environment where nutrition matters as well as excellent customer service.
• Positions learned includes: cashier, customer service, and line prep.
St. Joseph’s Hospital
Volunteer, May 2016 – November 2016
• Greet and assist patients, family members and visitors at information desks.
• Provide directional assistance to patients and escort them through the hospital.
• Visit with patients and family members.
• Assist with special events and projects.
Aramark
Food Service Worker, September 2015 – April 2016
• Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables
• Assist in preparing dishes in accordance to safety and regulatory standards.
• Store food in designated areas to wrapping, dating, and rotation guidelines.
• Clean all work areas, equipment, and utensils.
• Open the restaurant as well as close and clean and organize to safety standards.
Athletic Trainer
Assistant, August 2013 – May 2015
• Prevention and care of athletic injury and illnesses.
• Evaluation of athletic injuries.
• Communication of information between the athletic medicine team, coaches, students and parents.

Education___________________________________________________________
Graduated: Arizona State University, Bachelors in Kinesiology
May 2019 411 N Central Ave, Phoenix, AZ 85004, USA
Average GPA 3.5, Magna Cum Laude
Graduated: High School Diploma, Greenway High School
May 2015 3930 W Greenway Rd. Phoenix, AZ, 85053, USA
GPA 3.79 Top 6% of class
Additional Skills______________________________________________________
• Proficient in Microsoft Office
• Schedule management
• Ability to work under pressure
• Environmental Cleanup
• Creativity
• Strong work ethic





References__________________________________________________________
• Holly Wolter, Co-worker
14555 N Scottsdale Rd #120
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• Hugo Ocampo, Manager
11 Washington St #140
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• Anthony Salmeron, Co-worker
11 Washington St #140
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• Joanna Aguilar, Manager
11 Washington St #140
Phoenix, AZ 85003
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• Matthew Groat, Coach
8045 N 47th Ave
Glendale, AZ 85302
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• Elena Pena-Gonzalez, Co-worker
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