Resume Katrina Nichols
KATRINA NICHOLS ------------
4701 Monterey Oaks Blvd, Apt #7110 ? Austin, Texas 78749 ? ------------
EDUCATION
Austin College, Sherman, Texas Graduation Date: May 13, 2018
Majors: Business Administration and Communications Overall GPA: 3.70
Study Abroad –Greece January 2017
• Traveled and studied ancient architecture in Athens, Greece
Relevant Coursework: Economics, Strategic Management, Financial Accounting, Finance, Marketing
Nonverbal and Organizational Communications, Communication in Relationships
HONORS, SCHOLARSHIPS, OFFICES HELD
Employee of the Month March 2019
Austin College Dean’s List for Academic Excellence 2015 -2018
Four-Year Presidential Academic Scholarship to Austin College
Student Council President, Concordia High School 2013-2014
EXPERIENCE
Hyatt Regency Hotel, Austin, Texas, Event Planning Administrative Assistant 2019 – 2020
• Coordinate with other departments of the hotel to manage and orchestrate over 300 in-house business events
• Worked directly with brides and families to manage all details of over 70 wedding room blocks in the hotel
• Assistant to the Event Planning Manager and the Director of Events in all capacities
Hyatt Regency Hotel, Austin, Texas, Front Desk Host 2018-2019
• Generated a profitable revenue in upsells of over $32,000 for the year of 2019
• Greeted and assigned rooms to guests while answering inquiries pertaining to hotel services and the surrounding area
• Maintained consistently high elite customer check-in scores and World of Hyatt enrollments
Texas Department of Transportation, Austin, Texas, Personal Relations Volunteer Intern Summer 2016
• Worked with state archaeologists to promote their work
• Created stakeholder data logs and media outreach lists
Ruffalonl-Austin College, Sherman, Texas, Student Caller 2015-2017
• Influenced high school students to attend Austin College
• Fundraised for Austin College by soliciting donations
• Supplied quality customer service for potential students
St. Mark’s Episcopal Day School, Austin, Texas, Summer Care Counselor, Lead Teacher Summer 2015-Summer 2017
• Collaborated with teachers to assist in child care duties
• Created, lead, and maintained daily childcare schedules and activities
Marshall’s, Austin, Texas, Retail Associate 2013-2014
• Managed phone and in-person orders
• Resolved customer complaints and provided quality customer service
LEADERSHIP
Alpha Phi Omega Fraternity, Alumni Committee, Brotherhood Chair, Senior Chair 2014-2018
• Lead, directed, and motivated students through constant communication and teamwork
• Created social events to promote the fraternity and the school with a special focus on alumni/senior relations
Delta Phi Nu Sorority, Vice President, Social Chair, Formal Chair
• Lead groups of young women in community service
• Coordinated, organized, and executed events
Honorary Member of Chi Delta Eta
Strategic Management, Austin College Spring 2018
• Lead team of students to first place in a highly competitive market-based simulation
ACTIVITIES, SKILLS & COMMUNITY SERVICE
Computer Skills- MS Word, MS PowerPoint, MS Excel, Canva, Sales Force, Cvent, Social Tables, Oracle, Envision
Other Skills – Communication, Event Coordination, Organization, Completing Simultaneous Tasks, Strong Attention to Detail
Community Service- completed ~ 150 hours of Community Service at Austin College and In Local Community
Sherman Animal Center Women’s Crisis Center
Inside Books Project Denison Fall Festival
Capitol Area Food Bank Great Day of Service
KATRINA NICHOLS ------------
4701 Monterey Oaks Blvd, Apt #7110 ? Austin, Texas 78749 ? ------------
EDUCATION
Austin College, Sherman, Texas Graduation Date: May 13, 2018
Majors: Business Administration and Communications Overall GPA: 3.70
Study Abroad –Greece January 2017
• Traveled and studied ancient architecture in Athens, Greece
Relevant Coursework: Economics, Strategic Management, Financial Accounting, Finance, Marketing
Nonverbal and Organizational Communications, Communication in Relationships
HONORS, SCHOLARSHIPS, OFFICES HELD
Employee of the Month March 2019
Austin College Dean’s List for Academic Excellence 2015 -2018
Four-Year Presidential Academic Scholarship to Austin College
Student Council President, Concordia High School 2013-2014
EXPERIENCE
Hyatt Regency Hotel, Austin, Texas, Event Planning Administrative Assistant 2019 – 2020
• Coordinate with other departments of the hotel to manage and orchestrate over 300 in-house business events
• Worked directly with brides and families to manage all details of over 70 wedding room blocks in the hotel
• Assistant to the Event Planning Manager and the Director of Events in all capacities
Hyatt Regency Hotel, Austin, Texas, Front Desk Host 2018-2019
• Generated a profitable revenue in upsells of over $32,000 for the year of 2019
• Greeted and assigned rooms to guests while answering inquiries pertaining to hotel services and the surrounding area
• Maintained consistently high elite customer check-in scores and World of Hyatt enrollments
Texas Department of Transportation, Austin, Texas, Personal Relations Volunteer Intern Summer 2016
• Worked with state archaeologists to promote their work
• Created stakeholder data logs and media outreach lists
Ruffalonl-Austin College, Sherman, Texas, Student Caller 2015-2017
• Influenced high school students to attend Austin College
• Fundraised for Austin College by soliciting donations
• Supplied quality customer service for potential students
St. Mark’s Episcopal Day School, Austin, Texas, Summer Care Counselor, Lead Teacher Summer 2015-Summer 2017
• Collaborated with teachers to assist in child care duties
• Created, lead, and maintained daily childcare schedules and activities
Marshall’s, Austin, Texas, Retail Associate 2013-2014
• Managed phone and in-person orders
• Resolved customer complaints and provided quality customer service
LEADERSHIP
Alpha Phi Omega Fraternity, Alumni Committee, Brotherhood Chair, Senior Chair 2014-2018
• Lead, directed, and motivated students through constant communication and teamwork
• Created social events to promote the fraternity and the school with a special focus on alumni/senior relations
Delta Phi Nu Sorority, Vice President, Social Chair, Formal Chair
• Lead groups of young women in community service
• Coordinated, organized, and executed events
Honorary Member of Chi Delta Eta
Strategic Management, Austin College Spring 2018
• Lead team of students to first place in a highly competitive market-based simulation
ACTIVITIES, SKILLS & COMMUNITY SERVICE
Computer Skills- MS Word, MS PowerPoint, MS Excel, Canva, Sales Force, Cvent, Social Tables, Oracle, Envision
Other Skills – Communication, Event Coordination, Organization, Completing Simultaneous Tasks, Strong Attention to Detail
Community Service- completed ~ 150 hours of Community Service at Austin College and In Local Community
Sherman Animal Center Women’s Crisis Center
Inside Books Project Denison Fall Festival
Capitol Area Food Bank Great Day of Service