Resume
Sylvana Maria Gonzalez
------------
------------
EDUCATION Central Connecticut State University 2016-Present
Obtaining UG Bachelor of Arts in Psychological Science/Business
Graduate 2016 E.C. Goodwin Technical High School - Culinary Arts/General Studies Education
EMPLOYMENT
Miss Connecticut Scholarship Organization
Local titleholder/Social Media & Brand Marketing Ambassador, 2016-Present
? Serve as philanthropic/brand ambassador to national partner, Children�s Miracle Network Hospitals. Position values creating and connecting with community relations and strong social media presentation for increasing engagement for Connecticut Children�s Medical Center
? Direct needs and goals for the coming production year with Executive Director�s and team business managers
? Collaborate and partner with other local titleholder�s and State/Local sponsors
? Establish a strong social media presence to best represent the Miss America Organizations core values by facilitating as a public figure
? Connect with local communities, government officials and boards of education to initiate community service efforts for the city of New Britain, Fairfield County, Great Rockville/Tolland County communities
? Drive home social initiative #LoveBetter � Eliminating the silence in domestic violence comprehensively to students� grade school and beyond to effectively change the unhealthy relationship epidemic in the state of Connecticut.
? Brand Ambassador for the non-profit organization � Miss America Organization (as seen LIVE on NBC) to execute the mission �Preparing great woman for the world, and the world for great woman� through the usage of multiple media networks, flyers, digital ads, and other promotional material
? Serve as recruitment for a sponsors, partners and participation for non-profit organization through the utilization of monetary donations, scholarship donations, local titleholder participation and princess program (training camp) enrollment
? Assemble background materials to meet yearly objectives
? Provide meeting summary for team
? Maintain public image, an open line of communication and address concerns for public and titleholder with the Executive Directors to enhance brand policies and reputation
? Maintain strong communication channels with all divisions of the Miss America Organization/Miss Connecticut branch affiliates through the implantation of Google documents and sharing features for team oriented collaborations
? Coordinate fundraisers to benefit our National Partner, CMNH and state hospital Connecticut Children�s
? Coordinate events to further implement social initiative #LoveBetter throughout the state of Connecticut through varying workshops, key note/chair speaker events and open community forums to direct change with government officials for successful community impacts
Aria Wedding & Banquets
Sales Representative/Front Desk Secretary, 2017-Present
? Successfully managed events for clients in the non-profit, corporate and private sectors
? Maintained vendor relations and served as point of contact for all selected vendors for each event
? Created and maintained client relationships resulting in multiple and repeating bookings
? Contributed to department strategies in regards to marketing, sales and budgeting
? Executed details for intimate to large weddings
? Met with clients on a weekly basis (nights/weekends/holidays) to ensure high level of satisfaction
? Acted as point of contact for entirety of event
? Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
? Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.
? Greeted visitors and callers, handled inquiries and directed them to the appropriate personnel according to their needs.
? Scheduled and confirmed appointments for clients, customers, and supervisors.
? Maintained scheduling and event calendars via Google calendar.
? Social Media Coverage for events to promote venue
? Proficient in GATHER leading and events network
? Design, implement and maintain successful office filing systems for team usage (electronic/hard copy)
? Coat Check/Parking attendant
? Deposit tracking, filing and documenting for wedding couples and office management
? Wedding & Events Banquet Tours
? Invoice distribution to wedding and events clients
Central Connecticut State University
Federal Work Study Undergraduate Admissions Secretary, 2016-Present
? Greeted students, families and callers
? Direct inquires to the appropriate personnel according to the needs addressed.
? Maintain incoming and outgoing mail
? Prepare memos or other reports for internal or external distribution
? Keep check of office inventory
? Knowledge of general office procedures/utilization of office documents, equipment and desktop applications
? Apply growing knowledge of leading universities to assist in recruitment & admissions process for student enrollment
? Maintain email lists
? Recruit students to meet undergraduate admissions deadlines for early enrollment, transfer and winter students
? Maintain private information for admissions applications and general book keeping (invoices/credit card statements/student written and verbal concerns)
Connecticut�s Pre-Engineering Program
Marketing & Communications Specialist, 2009-2017
? Designed, executed and facilitated Investor Relation tours for non-profit organization
? Designing infographic charts to better execute the company�s vision for success
? Business & Brand marketing to connect with and engage viewers across social media networks
? Leading affective tours to potential partners/donors such as Travelers, Stanley Tool Works, Connecticut Department of Education, Boehringer Ingleheim Pharmaceuticals, American Savings bank, Congress woman Elizabeth Esty & Mayor Erin Stewart
? Planned, devolved, and led complex projects from inception through completion
? Managed proper implementation of different digital marketing tools and techniques
? Oversaw traffic management like creative print, advertising, web and press opportunities
? Directed social media campaigns to increase program participation
? Via Facebook, Twitter, IG
? Participated in comprehensive forums to increase the flow of website
? Collected data of potential customers for different projects
? Implemented Google tools to effectively communicate with team members and provide information for potential customers
? Redesigned product packaging and social media networks
? Design and edit various marketing publications from white papers to brochures and booklets
? Create logos to brand programs
? Created a file management strategy to provide a better way to archive and retrieve documents in the marketing system
? Participate as support staff on international STEM initiatives to expand company reach, Ecuador
? General office duties such as Data Entry, Customer Service, filing and document processing as required.
? Maintain archive of images, photos, or previous work products; edit them as required for future purposes.
? Review final layouts and suggest improvements as needed.
? Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes.
? Organized team events and open collaboration sessions for an open and equal opportunity family environment
? Used laptop computer to record Asset/Project Management Minutes on a monthly/quarterly basis.
? Centralized inventory as well as recorded/monitored employees who were in need of items.
? Assist in planning, developing, and supervising programs
? Collaboration with local government, the public, the advisory board to meet community needs
? Recruited, trained and supervised employees/volunteers
? Effectively communicated with all levels of the organization, from administrative assistants to senior executives.
? Demonstrated problem-solving skills, ability to change direction in response to changing work situations, ability to accommodate different working styles and prioritize own work
Leadership Roles:
? Ambassador, Children�s Miracle Network Hospital�s
? Ambassador/Facilitator, OneLove � National Domestic Violence Awareness Initiative
? Keynote Speaker, Connecticut Women's Auxiliary
? Student and Family Ambassador, Maria�s Place - CCSU Community Food Pantry
? Executive Director, CentralTHON � Miracle Network Dance Marathon
? Senate Representative, Connecticut Technical High School Assembly
? Senior Class President, EC Goodwin Technical High School
? Station Leader, Goodwin Culinary Arts Department
? CIT, New Britain Police Athletic League
? Keynote Speaker, New Britain Board of Education STEM Initiatives Vote
? Youth Mentor, BEST/FIRST Robotics
? Alter Server, St. Mary�s Church
? Volunteer, St. Mary�s food pantry
Accomplishments:
? Certified Wedding Planner
? Youth Soul Purpose Quality of Life Global Impact, Awardee
? Citation, granted by the State of Connecticut for being a leading Latin representative in the city of New Britain, championing higher education and higher quality of life initiatives
? Chair Speaker, New York Hall of Science Non-Profit STEM Convention
? YWCA Young Women in leadership, Awardee
? Connecticut Heart of the Arts Awardee
? INROADS Prepared Speech, 1st Place, Awardee
? BEST Robotics 1st Place Marketing Presentation, Regional and National Awardee
Sylvana Maria Gonzalez
------------
------------
EDUCATION Central Connecticut State University 2016-Present
Obtaining UG Bachelor of Arts in Psychological Science/Business
Graduate 2016 E.C. Goodwin Technical High School - Culinary Arts/General Studies Education
EMPLOYMENT
Miss Connecticut Scholarship Organization
Local titleholder/Social Media & Brand Marketing Ambassador, 2016-Present
? Serve as philanthropic/brand ambassador to national partner, Children�s Miracle Network Hospitals. Position values creating and connecting with community relations and strong social media presentation for increasing engagement for Connecticut Children�s Medical Center
? Direct needs and goals for the coming production year with Executive Director�s and team business managers
? Collaborate and partner with other local titleholder�s and State/Local sponsors
? Establish a strong social media presence to best represent the Miss America Organizations core values by facilitating as a public figure
? Connect with local communities, government officials and boards of education to initiate community service efforts for the city of New Britain, Fairfield County, Great Rockville/Tolland County communities
? Drive home social initiative #LoveBetter � Eliminating the silence in domestic violence comprehensively to students� grade school and beyond to effectively change the unhealthy relationship epidemic in the state of Connecticut.
? Brand Ambassador for the non-profit organization � Miss America Organization (as seen LIVE on NBC) to execute the mission �Preparing great woman for the world, and the world for great woman� through the usage of multiple media networks, flyers, digital ads, and other promotional material
? Serve as recruitment for a sponsors, partners and participation for non-profit organization through the utilization of monetary donations, scholarship donations, local titleholder participation and princess program (training camp) enrollment
? Assemble background materials to meet yearly objectives
? Provide meeting summary for team
? Maintain public image, an open line of communication and address concerns for public and titleholder with the Executive Directors to enhance brand policies and reputation
? Maintain strong communication channels with all divisions of the Miss America Organization/Miss Connecticut branch affiliates through the implantation of Google documents and sharing features for team oriented collaborations
? Coordinate fundraisers to benefit our National Partner, CMNH and state hospital Connecticut Children�s
? Coordinate events to further implement social initiative #LoveBetter throughout the state of Connecticut through varying workshops, key note/chair speaker events and open community forums to direct change with government officials for successful community impacts
Aria Wedding & Banquets
Sales Representative/Front Desk Secretary, 2017-Present
? Successfully managed events for clients in the non-profit, corporate and private sectors
? Maintained vendor relations and served as point of contact for all selected vendors for each event
? Created and maintained client relationships resulting in multiple and repeating bookings
? Contributed to department strategies in regards to marketing, sales and budgeting
? Executed details for intimate to large weddings
? Met with clients on a weekly basis (nights/weekends/holidays) to ensure high level of satisfaction
? Acted as point of contact for entirety of event
? Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
? Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.
? Greeted visitors and callers, handled inquiries and directed them to the appropriate personnel according to their needs.
? Scheduled and confirmed appointments for clients, customers, and supervisors.
? Maintained scheduling and event calendars via Google calendar.
? Social Media Coverage for events to promote venue
? Proficient in GATHER leading and events network
? Design, implement and maintain successful office filing systems for team usage (electronic/hard copy)
? Coat Check/Parking attendant
? Deposit tracking, filing and documenting for wedding couples and office management
? Wedding & Events Banquet Tours
? Invoice distribution to wedding and events clients
Central Connecticut State University
Federal Work Study Undergraduate Admissions Secretary, 2016-Present
? Greeted students, families and callers
? Direct inquires to the appropriate personnel according to the needs addressed.
? Maintain incoming and outgoing mail
? Prepare memos or other reports for internal or external distribution
? Keep check of office inventory
? Knowledge of general office procedures/utilization of office documents, equipment and desktop applications
? Apply growing knowledge of leading universities to assist in recruitment & admissions process for student enrollment
? Maintain email lists
? Recruit students to meet undergraduate admissions deadlines for early enrollment, transfer and winter students
? Maintain private information for admissions applications and general book keeping (invoices/credit card statements/student written and verbal concerns)
Connecticut�s Pre-Engineering Program
Marketing & Communications Specialist, 2009-2017
? Designed, executed and facilitated Investor Relation tours for non-profit organization
? Designing infographic charts to better execute the company�s vision for success
? Business & Brand marketing to connect with and engage viewers across social media networks
? Leading affective tours to potential partners/donors such as Travelers, Stanley Tool Works, Connecticut Department of Education, Boehringer Ingleheim Pharmaceuticals, American Savings bank, Congress woman Elizabeth Esty & Mayor Erin Stewart
? Planned, devolved, and led complex projects from inception through completion
? Managed proper implementation of different digital marketing tools and techniques
? Oversaw traffic management like creative print, advertising, web and press opportunities
? Directed social media campaigns to increase program participation
? Via Facebook, Twitter, IG
? Participated in comprehensive forums to increase the flow of website
? Collected data of potential customers for different projects
? Implemented Google tools to effectively communicate with team members and provide information for potential customers
? Redesigned product packaging and social media networks
? Design and edit various marketing publications from white papers to brochures and booklets
? Create logos to brand programs
? Created a file management strategy to provide a better way to archive and retrieve documents in the marketing system
? Participate as support staff on international STEM initiatives to expand company reach, Ecuador
? General office duties such as Data Entry, Customer Service, filing and document processing as required.
? Maintain archive of images, photos, or previous work products; edit them as required for future purposes.
? Review final layouts and suggest improvements as needed.
? Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes.
? Organized team events and open collaboration sessions for an open and equal opportunity family environment
? Used laptop computer to record Asset/Project Management Minutes on a monthly/quarterly basis.
? Centralized inventory as well as recorded/monitored employees who were in need of items.
? Assist in planning, developing, and supervising programs
? Collaboration with local government, the public, the advisory board to meet community needs
? Recruited, trained and supervised employees/volunteers
? Effectively communicated with all levels of the organization, from administrative assistants to senior executives.
? Demonstrated problem-solving skills, ability to change direction in response to changing work situations, ability to accommodate different working styles and prioritize own work
Leadership Roles:
? Ambassador, Children�s Miracle Network Hospital�s
? Ambassador/Facilitator, OneLove � National Domestic Violence Awareness Initiative
? Keynote Speaker, Connecticut Women's Auxiliary
? Student and Family Ambassador, Maria�s Place - CCSU Community Food Pantry
? Executive Director, CentralTHON � Miracle Network Dance Marathon
? Senate Representative, Connecticut Technical High School Assembly
? Senior Class President, EC Goodwin Technical High School
? Station Leader, Goodwin Culinary Arts Department
? CIT, New Britain Police Athletic League
? Keynote Speaker, New Britain Board of Education STEM Initiatives Vote
? Youth Mentor, BEST/FIRST Robotics
? Alter Server, St. Mary�s Church
? Volunteer, St. Mary�s food pantry
Accomplishments:
? Certified Wedding Planner
? Youth Soul Purpose Quality of Life Global Impact, Awardee
? Citation, granted by the State of Connecticut for being a leading Latin representative in the city of New Britain, championing higher education and higher quality of life initiatives
? Chair Speaker, New York Hall of Science Non-Profit STEM Convention
? YWCA Young Women in leadership, Awardee
? Connecticut Heart of the Arts Awardee
? INROADS Prepared Speech, 1st Place, Awardee
? BEST Robotics 1st Place Marketing Presentation, Regional and National Awardee