Resume doc
Iliana Santiago
PERFORMANCE PROFILE
Highly-motivated, upbeat professional with 4+ years� successful track record of managing general office operations. Great people skills with a profound ability to handle multiple tasks simultaneously. A detail-oriented professional who is able to perform secretarial, clerical and front desk duties in a fast-paced collaborative team environment. Good communicator with sound judgment, keen attention to detail and friendly nature.
CORE COMPETENCIES
?
? Meetings / Calendar management
? Reception work and customer service
? Picking-up and delivering items
? Data entry and proofreading
? Bilingual: English/Spanish?
? Supplies and equipment maintenance
? Liaison between departments
? Great telephone etiquette
EXPERIENCE
10/14-10/17??Hostos Community College/CUNY, Bronx, NY
??Admissions Office????
???Office Assistant
� Operate office machines; such as photocopiers, scanners, and computers.
� Answer telephones, direct calls, and take accurate messages.
� Maintain and update filing, mailing, and database system.
� Communicate with students, faculty and staff to answer questions or provide information.
� Record, review and compute files, data, records and reports.
10/17-02/18 Hostos Community College/CUNY, Bronx, NY
Student Success Coaching Unit
?Office Assistant
� Answer telephones, direct calls, and take accurate messages.
� Assisted students with appointing them to their coaches, registering for classes
� Assisted coaches to set appointments for their students look over their files
03/18-05/18?Lehman College/CUNY, Bronx, NY
?Human Resources Department
?Office Assistant
� Works with non-adjunct, adjuncts, college assistants, I9 personal files
� Scans, Copies and digitalizes those personal information files into PDF files online.
� Creates folders and encrypts personal files for extra desktop security.
EDUCATION
Hostos Community College/CUNY, Bronx, NY
A.A.S in Office Technology
Degree Conferred: January 2018
Herbert H. Lehman College/CUNY, Bronx, NY
B.S In Health Service Administration
Expected graduation: May 2020
MAJOR COURSES
Advanced Computer Keyboarding & Document Formatting, Introduction to Computer Software Programming, Office Systems & Procedures, Transcription, Business Communications, and Professional Office Management
SKILLS??
? Computer: Microsoft Word, Excel, Access, PowerPoint, and Word Perfect.
? Internet: Research and navigation
? Languages: English/Spanish.
? Typing: 30-35 wpm.
REFERENCES?
Iliana Santiago
PERFORMANCE PROFILE
Highly-motivated, upbeat professional with 4+ years� successful track record of managing general office operations. Great people skills with a profound ability to handle multiple tasks simultaneously. A detail-oriented professional who is able to perform secretarial, clerical and front desk duties in a fast-paced collaborative team environment. Good communicator with sound judgment, keen attention to detail and friendly nature.
CORE COMPETENCIES
?
? Meetings / Calendar management
? Reception work and customer service
? Picking-up and delivering items
? Data entry and proofreading
? Bilingual: English/Spanish?
? Supplies and equipment maintenance
? Liaison between departments
? Great telephone etiquette
EXPERIENCE
10/14-10/17??Hostos Community College/CUNY, Bronx, NY
??Admissions Office????
???Office Assistant
� Operate office machines; such as photocopiers, scanners, and computers.
� Answer telephones, direct calls, and take accurate messages.
� Maintain and update filing, mailing, and database system.
� Communicate with students, faculty and staff to answer questions or provide information.
� Record, review and compute files, data, records and reports.
10/17-02/18 Hostos Community College/CUNY, Bronx, NY
Student Success Coaching Unit
?Office Assistant
� Answer telephones, direct calls, and take accurate messages.
� Assisted students with appointing them to their coaches, registering for classes
� Assisted coaches to set appointments for their students look over their files
03/18-05/18?Lehman College/CUNY, Bronx, NY
?Human Resources Department
?Office Assistant
� Works with non-adjunct, adjuncts, college assistants, I9 personal files
� Scans, Copies and digitalizes those personal information files into PDF files online.
� Creates folders and encrypts personal files for extra desktop security.
EDUCATION
Hostos Community College/CUNY, Bronx, NY
A.A.S in Office Technology
Degree Conferred: January 2018
Herbert H. Lehman College/CUNY, Bronx, NY
B.S In Health Service Administration
Expected graduation: May 2020
MAJOR COURSES
Advanced Computer Keyboarding & Document Formatting, Introduction to Computer Software Programming, Office Systems & Procedures, Transcription, Business Communications, and Professional Office Management
SKILLS??
? Computer: Microsoft Word, Excel, Access, PowerPoint, and Word Perfect.
? Internet: Research and navigation
? Languages: English/Spanish.
? Typing: 30-35 wpm.
REFERENCES?