Resume
PRISCILLA SYMUONGSONG
------------ • ------------ • Farmers Branch, TX 75234
SUMMARY
Detail-oriented Nursing professional adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals. Commended for history as hardworking, punctual team-player.
SKILLS
Bussing expertise
Safe food handling
Understanding of human anatomy Nutrition supplement familiarity
Communication Client-focused Account collections Quickbooks expertise
EXPERIENCE
Billings Assistant
North Texas Natural Select Materiala | Plano, TX | Oct 2018-Current
Reconciled financial accounts using QuickBooks software.
Executed account updates and noted account information in company data systems. Monitored past due accounts and pursued collections on outstanding invoices. Handled past due accounts, including collections and status reports.
Processed invoice payments and recorded information in account database. Developed strong professional rapport with vendors and clients.
Prepared monthly and year-end closing statements, financial documents, and invoices. Gathered information to produce accounts payable reports for review.
Hostess
City Works Frisco | Frisco, TX | Jul 2017-Oct 2018
Monitored dining area to assess server capacity and accurately estimate wait times.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Answered phones politely and promptly, accurately recording and confirming reservations.
Supervised activities of dining room staff to maintain service levels and support guest needs. Helped restaurant staff set up small and large events to coordinate smooth execution.
Set up and decorated menu marketing boards with current specials information and drink features.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Answered telephone to provide establishment information and take party reservations.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses. Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Managed guest expectations by relaying information regarding hours, wait times and specials. Assisted kitchen staff with food counts by determining number of items required for complete service.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Answered customers' questions about hours, seating, current wait time and other information. Notified servers after seating parties in section for prompt service.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Front Gate Supervisor and Lifegaurd
Hawaiian Falls | The Colony , TX | May 2016-Jun 2018
Kept equipment in good working order with frequent inspections and minor repairs.
Kept watch over swimmers to ensure fast response when distress situations arose.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Monitored behaviors for safety violations and took steps to prevent further violations. Routinely completed safety update training and ensured all patrons followed safety rules. Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Optimized customer service by resolving issues quickly and with courteous demeanor.
EDUCATION AND TRAINING
High School Diploma
Little Elm High School | Little Elm, TX | May 2017
Nursing
Collin County Community College District | Plano, TX
PRISCILLA SYMUONGSONG
------------ • ------------ • Farmers Branch, TX 75234
SUMMARY
Detail-oriented Nursing professional adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals. Commended for history as hardworking, punctual team-player.
SKILLS
Bussing expertise
Safe food handling
Understanding of human anatomy Nutrition supplement familiarity
Communication Client-focused Account collections Quickbooks expertise
EXPERIENCE
Billings Assistant
North Texas Natural Select Materiala | Plano, TX | Oct 2018-Current
Reconciled financial accounts using QuickBooks software.
Executed account updates and noted account information in company data systems. Monitored past due accounts and pursued collections on outstanding invoices. Handled past due accounts, including collections and status reports.
Processed invoice payments and recorded information in account database. Developed strong professional rapport with vendors and clients.
Prepared monthly and year-end closing statements, financial documents, and invoices. Gathered information to produce accounts payable reports for review.
Hostess
City Works Frisco | Frisco, TX | Jul 2017-Oct 2018
Monitored dining area to assess server capacity and accurately estimate wait times.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Answered phones politely and promptly, accurately recording and confirming reservations.
Supervised activities of dining room staff to maintain service levels and support guest needs. Helped restaurant staff set up small and large events to coordinate smooth execution.
Set up and decorated menu marketing boards with current specials information and drink features.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Answered telephone to provide establishment information and take party reservations.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses. Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Managed guest expectations by relaying information regarding hours, wait times and specials. Assisted kitchen staff with food counts by determining number of items required for complete service.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Answered customers' questions about hours, seating, current wait time and other information. Notified servers after seating parties in section for prompt service.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Front Gate Supervisor and Lifegaurd
Hawaiian Falls | The Colony , TX | May 2016-Jun 2018
Kept equipment in good working order with frequent inspections and minor repairs.
Kept watch over swimmers to ensure fast response when distress situations arose.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Monitored behaviors for safety violations and took steps to prevent further violations. Routinely completed safety update training and ensured all patrons followed safety rules. Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Optimized customer service by resolving issues quickly and with courteous demeanor.
EDUCATION AND TRAINING
High School Diploma
Little Elm High School | Little Elm, TX | May 2017
Nursing
Collin County Community College District | Plano, TX