Resume
Jenna Edwards
510 N. Broadmoor Ave.
West Covina, CA 91790 ------------ ------------
Skills
? Great communication both written and oral
? Capable for problem solving
? Excellent communication skills
? Patient and persistent
? Conversational in American Sign Language Experience
Marie Callender's ?- Host
? Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
? Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials..
? Handled customer complaints with good listening skills and working with management Tilly's ?- sales associate
? Identified customer needs and upsold to higher value products as often as possible
? Maintained a regular customer base and actively worked to develop lucrative new customer relationships
? Regularly met all established sales goals and frequently exceeded monthly sales goals by 5 to 10 percent
Intercon Security ?- security guard/receptionist
? Receiving visitors at the front desk by greeting, welcoming, directing and
announcing them appropriately.
? Answering screening and forwarding incoming phone calls.
? Answered phones, monitored closed circuit television systems, and alarms.
? Handled security issues and/or emergency situations appropriately and in a timely
manner.
? Reported safety concerns and unusual circumstances both verbally and in written reports
Jimmy John’s? ?- delivery driver/ food runner
? Requested and recorded customer orders, and computed bills using cash registers.
? Prepared daily food items, and cooked simple foods and beverages, using proper
safety precautions and sanitary measures.
? Cleaned and organized eating, service, and kitchen areas.
LA Fitness ?- Kids Club/ Receptionist
? Supervise and monitor the safety of children in their care.
? Communicated with parents about behavior issues such as screaming, fighting,
destruction of property, etc.
? Receiving visitors at the front desk by greeting, welcoming, directing and
announcing them appropriately.
Education
Mt. San Antonio College ?- American Sign Language/Interpreting
I have been participating in an American Sign Language curriculum in order to further
my plans of working with deaf individuals.
Awards
- Employee of the Month (Tilly’s) x 2
References
Joel Villarreal (Jimmy John’s Store Manager) ------------ Patricia Romero (Tilly’s Store Manager) ------------ (work) Denice Roman (Babysitting Client) ------------
Jenna Edwards
510 N. Broadmoor Ave.
West Covina, CA 91790 ------------ ------------
Skills
? Great communication both written and oral
? Capable for problem solving
? Excellent communication skills
? Patient and persistent
? Conversational in American Sign Language Experience
Marie Callender's ?- Host
? Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
? Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials..
? Handled customer complaints with good listening skills and working with management Tilly's ?- sales associate
? Identified customer needs and upsold to higher value products as often as possible
? Maintained a regular customer base and actively worked to develop lucrative new customer relationships
? Regularly met all established sales goals and frequently exceeded monthly sales goals by 5 to 10 percent
Intercon Security ?- security guard/receptionist
? Receiving visitors at the front desk by greeting, welcoming, directing and
announcing them appropriately.
? Answering screening and forwarding incoming phone calls.
? Answered phones, monitored closed circuit television systems, and alarms.
? Handled security issues and/or emergency situations appropriately and in a timely
manner.
? Reported safety concerns and unusual circumstances both verbally and in written reports
Jimmy John’s? ?- delivery driver/ food runner
? Requested and recorded customer orders, and computed bills using cash registers.
? Prepared daily food items, and cooked simple foods and beverages, using proper
safety precautions and sanitary measures.
? Cleaned and organized eating, service, and kitchen areas.
LA Fitness ?- Kids Club/ Receptionist
? Supervise and monitor the safety of children in their care.
? Communicated with parents about behavior issues such as screaming, fighting,
destruction of property, etc.
? Receiving visitors at the front desk by greeting, welcoming, directing and
announcing them appropriately.
Education
Mt. San Antonio College ?- American Sign Language/Interpreting
I have been participating in an American Sign Language curriculum in order to further
my plans of working with deaf individuals.
Awards
- Employee of the Month (Tilly’s) x 2
References
Joel Villarreal (Jimmy John’s Store Manager) ------------ Patricia Romero (Tilly’s Store Manager) ------------ (work) Denice Roman (Babysitting Client) ------------