Resume
Melissa Rivera
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I am interested in finding a position that promotes career growth, independence, and responsibility.
EXPERIENCE
Baystate Restoration Group, Office Manager – November 2014 – Present
Renew all company licenses and certificates regularly. (MA H.I.C., MA C.S.L., CT H.I.C., I.I.C.R.C. Employee certifications and Annual Certified Firm Renewal. Manage all Human Resource tasks. Created the company Employee handbook. Process biweekly payroll. Perform written disciplinary actions. Implementing new policies. Maintain employee benefits programs. Ensure legal compliance by updating and implementing federal and state requirements and maintaining records. Regularly attend educational workshops. Organize office operations and procedures. Reconcile all accounts. File monthly Sales and Use Tax in CT. File Quarterly Employer taxes. Analyze project expenses and determine profit percentage. Oversee accounts payable and accounts receivables. Call insurance companies and insurance adjusters to review claims and payment status. Communicate claims information with insureds, insurance company, insurance agencies, insurance adjusters, and internally within our company.
Restoration Worship Center, Production Volunteer – 2011 – Present
As part of the team, I assist in setting up equipment needed for weekly services. The equipment includes projectors, projector screens, and the wiring/cabling required. Equipment used weekly includes lighting board and lights, projectors, projection screens, AV racks, computers and monitors. Software used include ProPresenter and Blackmagic ATEM switcher, Gmail, Spotify, Apple Music, and Final Cut Pro X. As part of this team I have also been camera person, who’s responsible for keeping well composed shots throughout the services to be used for streaming and recording. I am experienced in live video production, video editing using Final Cut Pro X, use of Gmail and Google Drive, troubleshooting, and basic sound board skills.
Daviau Construction, Administrative Assistant – November 2012 – November 2014
Maintain compliance with preferred vendor construction programs. Follow up with Insurance Companies on payments owed for services provided to Insureds.
Instar Services, L.P., Administrative Assistant – March 2011 – June 2012
Answer phone calls. Dispatch new insurances losses to the appropriate project manager. Enter all bills and expenses into Timberline Software. Maintain communication with corporate office in regards to Accounts Payables, Accounts Receivables, and all insurance jobs that come in.
EDUCATION
B.A. in Digital Media
University of Massachusetts Amherst - Amherst, MA
January 2018 – June 2020 (Expected Graduation date)
A.A.S in Electronic Media
Holyoke Community College - Holyoke, MA
September 2009 – June 2014
B.S.N., Nursing Degree
American International College - Springfield, MA
September 2007 – May 2009
SKILLS & ABILITIES
Microsoft Office, QuickBooks, Proficiently Bilingual (Spanish/English), Notary Public, Lead-Safe Renovator, Asbestos Awareness Certified, Photoshop, Final Cut Pro X, Affinity Photo, Videography/Filmmaking, Active VLOG and BLOG, ATEM Black Magic Switcher, Gmail, Google Drive, Trello, Team Management
Melissa Rivera
------------
------------
I am interested in finding a position that promotes career growth, independence, and responsibility.
EXPERIENCE
Baystate Restoration Group, Office Manager – November 2014 – Present
Renew all company licenses and certificates regularly. (MA H.I.C., MA C.S.L., CT H.I.C., I.I.C.R.C. Employee certifications and Annual Certified Firm Renewal. Manage all Human Resource tasks. Created the company Employee handbook. Process biweekly payroll. Perform written disciplinary actions. Implementing new policies. Maintain employee benefits programs. Ensure legal compliance by updating and implementing federal and state requirements and maintaining records. Regularly attend educational workshops. Organize office operations and procedures. Reconcile all accounts. File monthly Sales and Use Tax in CT. File Quarterly Employer taxes. Analyze project expenses and determine profit percentage. Oversee accounts payable and accounts receivables. Call insurance companies and insurance adjusters to review claims and payment status. Communicate claims information with insureds, insurance company, insurance agencies, insurance adjusters, and internally within our company.
Restoration Worship Center, Production Volunteer – 2011 – Present
As part of the team, I assist in setting up equipment needed for weekly services. The equipment includes projectors, projector screens, and the wiring/cabling required. Equipment used weekly includes lighting board and lights, projectors, projection screens, AV racks, computers and monitors. Software used include ProPresenter and Blackmagic ATEM switcher, Gmail, Spotify, Apple Music, and Final Cut Pro X. As part of this team I have also been camera person, who’s responsible for keeping well composed shots throughout the services to be used for streaming and recording. I am experienced in live video production, video editing using Final Cut Pro X, use of Gmail and Google Drive, troubleshooting, and basic sound board skills.
Daviau Construction, Administrative Assistant – November 2012 – November 2014
Maintain compliance with preferred vendor construction programs. Follow up with Insurance Companies on payments owed for services provided to Insureds.
Instar Services, L.P., Administrative Assistant – March 2011 – June 2012
Answer phone calls. Dispatch new insurances losses to the appropriate project manager. Enter all bills and expenses into Timberline Software. Maintain communication with corporate office in regards to Accounts Payables, Accounts Receivables, and all insurance jobs that come in.
EDUCATION
B.A. in Digital Media
University of Massachusetts Amherst - Amherst, MA
January 2018 – June 2020 (Expected Graduation date)
A.A.S in Electronic Media
Holyoke Community College - Holyoke, MA
September 2009 – June 2014
B.S.N., Nursing Degree
American International College - Springfield, MA
September 2007 – May 2009
SKILLS & ABILITIES
Microsoft Office, QuickBooks, Proficiently Bilingual (Spanish/English), Notary Public, Lead-Safe Renovator, Asbestos Awareness Certified, Photoshop, Final Cut Pro X, Affinity Photo, Videography/Filmmaking, Active VLOG and BLOG, ATEM Black Magic Switcher, Gmail, Google Drive, Trello, Team Management