Resume
EDUCATION:
Virginia Commonwealth University, Richmond, VA
Major: Political Science, Concentration: International Relations, Minor: Business
Expected graduation December 2019
WORK EXPERIENCE:
Department of Homeland Security- USCIS Division
Summer Enrichment Pathways Program (June 2019 - Current)
• Gain valuable professional, administrative, and bureaucratic experience
• Provide technical assistance to the administrative and program staff
• Complete a variety of general administrative, analytical or clerical assignments
• Support special projects and initiatives assigned to the field office
Virginia Commonwealth University, Richmond, Virginia
School of Education, Special Projects Assistant (February 2017 - Current)
? Triage and troubleshoot walk-in support requests including hardware, software, device and inexperienced user issues. Track walk-ins, calls, emails and web tickets through LANDesk as a member of a small team supporting more than 100 faculty members and classroom users at five locations.
? Ensure the security of sensitive information through encryption software, DDPE and Bitlocker. Make sure all faculty, staff and students adhere to the security measures set by the University
? Deploy new equipment and re-purpose used technology, wipe hard drives, and install operating software including Windows and iOS.
U.S. Department of State, Virtual Student Federal Service (September 2018 – May 2019)
? Work with the U.S. Embassy Nairobi Consular Section
? Conduct independent research on the Somali-American community and connecting the Somali-American community to American Citizen Services
? Communicated information to whom the information gathered concerned through many channels
LEADERSHIP
? President, Pi Kappa Alpha Fraternity (December 2017- December 2018)
o Lead the Executive Team through delegation, goal setting, and team building for the betterment of the organization.
o Ensure that the organization is a valued partner of the community by building strong relationships with the alumni, university officials, and the greater Richmond community.
? Led VCU Fireman’s Challenge- ------------/ (Spring 2018)
o Coordinated and raised over $33,000 for the VCU Evans-Haynes Burn Center
? President of Students Serving Richmond (September 2017 – May 2018)
o Participated or helped organize 1,321 hours of community service
SKILLS/ INTERESTS
Skills- Level 1 and 2 Information Technology, Microsoft Office, Public Speaking, Collaboration, Critical thinking
Interests- Technology, Sports, Politics, Activities with family and friends
EDUCATION:
Virginia Commonwealth University, Richmond, VA
Major: Political Science, Concentration: International Relations, Minor: Business
Expected graduation December 2019
WORK EXPERIENCE:
Department of Homeland Security- USCIS Division
Summer Enrichment Pathways Program (June 2019 - Current)
• Gain valuable professional, administrative, and bureaucratic experience
• Provide technical assistance to the administrative and program staff
• Complete a variety of general administrative, analytical or clerical assignments
• Support special projects and initiatives assigned to the field office
Virginia Commonwealth University, Richmond, Virginia
School of Education, Special Projects Assistant (February 2017 - Current)
? Triage and troubleshoot walk-in support requests including hardware, software, device and inexperienced user issues. Track walk-ins, calls, emails and web tickets through LANDesk as a member of a small team supporting more than 100 faculty members and classroom users at five locations.
? Ensure the security of sensitive information through encryption software, DDPE and Bitlocker. Make sure all faculty, staff and students adhere to the security measures set by the University
? Deploy new equipment and re-purpose used technology, wipe hard drives, and install operating software including Windows and iOS.
U.S. Department of State, Virtual Student Federal Service (September 2018 – May 2019)
? Work with the U.S. Embassy Nairobi Consular Section
? Conduct independent research on the Somali-American community and connecting the Somali-American community to American Citizen Services
? Communicated information to whom the information gathered concerned through many channels
LEADERSHIP
? President, Pi Kappa Alpha Fraternity (December 2017- December 2018)
o Lead the Executive Team through delegation, goal setting, and team building for the betterment of the organization.
o Ensure that the organization is a valued partner of the community by building strong relationships with the alumni, university officials, and the greater Richmond community.
? Led VCU Fireman’s Challenge- ------------/ (Spring 2018)
o Coordinated and raised over $33,000 for the VCU Evans-Haynes Burn Center
? President of Students Serving Richmond (September 2017 – May 2018)
o Participated or helped organize 1,321 hours of community service
SKILLS/ INTERESTS
Skills- Level 1 and 2 Information Technology, Microsoft Office, Public Speaking, Collaboration, Critical thinking
Interests- Technology, Sports, Politics, Activities with family and friends