Resume
Alyssa Gonzales
814 South Interstate 35 78681 ? ------------? ------------
Education
Texas State University
BESS Pre-Physical Therapy
December 2016
GPA – 3.6
Skills
• Excellent communicator
• Highly efficient and organized
• Experienced with spreadsheets and documents
• Office management
Internships
Capital Therapy Group Austin
Occupational Therapy Intern
Jan 2017 – May 2017
• Observe patients during treatments to compile and evaluate data on their responses and progress and provide results to physical therapist in person or through progress notes.
• Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.
Professional Experience
Metamorphosis Dance Academy
Teacher and Office Manager
Apr 2013 – June 2018
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Receive payments and record receipts for services
• Schedule appointments and maintain and update appointment calendars.
• Teach children from the ages of 3-18 a variety of dance styles such as creative movement, ballet, jazz, and contemporary.
• Discuss progress of student with parents and answer any questions they may have.
Pei Wei Asian Diner
Cashier, Server, Pantry cook
May 2014- April 2015
• Welcome each guest with a smile and a friendly greeting
• Process payments and ensure proper cash management.
• Accurately take orders and ensure food is delivered quickly and correctly
• Help to prepare food as needed and keep our restaurant clean
• Create and nurture a fun, positive work environment
• Uphold our high sanitation and safety standards
Starbucks
Shift Supervisor
Dec 2016 – Oct 2017
• Assist the store manager in executing store operations during scheduled shifts.
• Execute store operations during scheduled shifts by deploying partners and delegating tasks. Organizes opening and closing duties as assigned.
• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
• Maintains regular and consistent attendance and punctuality.
Austin Regional Clinic
Patient Service Coordinator
October 2017- Present
• Performs all of the tasks of the Patient Service Coordinator as needed or assigned.
• Assists other Business Office staff with front desk duties, which include but are not limited to answering phones, booking appointments, etc.
• Performs full patient registration functions which include collecting and entering all patient insurance and demographic information necessary to set up insurance coverage and patient accounts.
• Generates and processes referrals and authorizations..
• Assists with the initiation of prior authorizations for medications.
• Verifies scheduling accuracy of MyChart appointments.
• Researches and resolves problems with patient accounts in work queues.
• Serves as a resource for other Business Office staff.
• Assists with training of entry level Business Office staff.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Alyssa Gonzales
814 South Interstate 35 78681 ? ------------? ------------
Education
Texas State University
BESS Pre-Physical Therapy
December 2016
GPA – 3.6
Skills
• Excellent communicator
• Highly efficient and organized
• Experienced with spreadsheets and documents
• Office management
Internships
Capital Therapy Group Austin
Occupational Therapy Intern
Jan 2017 – May 2017
• Observe patients during treatments to compile and evaluate data on their responses and progress and provide results to physical therapist in person or through progress notes.
• Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.
Professional Experience
Metamorphosis Dance Academy
Teacher and Office Manager
Apr 2013 – June 2018
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Receive payments and record receipts for services
• Schedule appointments and maintain and update appointment calendars.
• Teach children from the ages of 3-18 a variety of dance styles such as creative movement, ballet, jazz, and contemporary.
• Discuss progress of student with parents and answer any questions they may have.
Pei Wei Asian Diner
Cashier, Server, Pantry cook
May 2014- April 2015
• Welcome each guest with a smile and a friendly greeting
• Process payments and ensure proper cash management.
• Accurately take orders and ensure food is delivered quickly and correctly
• Help to prepare food as needed and keep our restaurant clean
• Create and nurture a fun, positive work environment
• Uphold our high sanitation and safety standards
Starbucks
Shift Supervisor
Dec 2016 – Oct 2017
• Assist the store manager in executing store operations during scheduled shifts.
• Execute store operations during scheduled shifts by deploying partners and delegating tasks. Organizes opening and closing duties as assigned.
• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
• Maintains regular and consistent attendance and punctuality.
Austin Regional Clinic
Patient Service Coordinator
October 2017- Present
• Performs all of the tasks of the Patient Service Coordinator as needed or assigned.
• Assists other Business Office staff with front desk duties, which include but are not limited to answering phones, booking appointments, etc.
• Performs full patient registration functions which include collecting and entering all patient insurance and demographic information necessary to set up insurance coverage and patient accounts.
• Generates and processes referrals and authorizations..
• Assists with the initiation of prior authorizations for medications.
• Verifies scheduling accuracy of MyChart appointments.
• Researches and resolves problems with patient accounts in work queues.
• Serves as a resource for other Business Office staff.
• Assists with training of entry level Business Office staff.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.