Resume
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Resume

Jonathan D. Raffin

E?lephante Santa Monica, CA Barback / Bartender July 2018 – February 2019
Interact with customers, proficiently use the POS system, and serve as the lead bartender assistant
Pour wine, beer, and non-alcoholic beverages while assisting bartenders with cocktails
Assist in the opening of the venue, create great service for the guests in a lounge environment, and work aside management in a high end restaurant to meet demand

Victorian Santa Monica, CA Barback October 2017 – July 2018

E?lephante Santa Monica, CA Barback / Bartender July 2018 – February 2019



Work closely with bartenders and managers to execute sales in a fast paced environment
• Serve cocktails in a bar environment, pour wine for key events, and pass hors d’oeuvres

Needham Electric Supply Norwood, MA
Lead of National Accounts October 2014 – October 2017

Manage interdepartmental needs, account delivery dates and times, and logistics of national shipments Responsible for the oversight of all shipments while effectively leading the national accounts team Supervise the safety, quality, and accuracy of all product shipping methods and packaging
Create a high level of efficiency and accuracy with strong knowledge of products and components
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Blue Moon Bagel Cafe
Supervisor/Manager
Medfield, MA
September 2013 - June 2014
Kansas City, MO
July 2013 - January 2014 Help execute key tastings, promotions, and beer dinners at retail level
Maintain communications with Massachusetts Beverage Alliance Craft Managers and retailers
Boston, MA May 2013
Plan and manage inventory to meet business and customer needs

! • Manage order processing and vendor relations
Boulevard Brewing Company
Massachusetts Brand Ambassador
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SUFFOLK UNIVERSITY ! Bachelor of Science in Business Administration
Major: Marketing
?EDUCATION
?SKILLS
Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, IBM SPSS, Slack
RELEVANT COURSEWORK
Marketing Research; Marketing Strategies and Policies; Strategic Management; Operations Management; Leadership and Social Responsibility; International Monetary Economics; International Trade Theory and Policy; Intermediate Macro Theory; Business Finance
!Professional Objective: Customer service focused individual seeking a full-time position in sales or marketing.