Rachel Boyd Resume
Experience
August 2018–Present
Front Desk Coordinator • Ford Lincoln of Franklin
May 2018–August 2018
Loaner Car Manager • Ford Lincoln of Franklin
April 2015–May 2018
Service Admin • Ford Lincoln of Franklin
• Managed 80 loaner vehicles for the dealership
• Handled large amounts of money for the service department
• Organized customer files containing personal information
• Managed multiple phones lines and handled various customer complaints
Education
Middle Tennessee State University, Murfreesboro, Tennessee
• Major: Interior Design
• Graduating class of Spring 2020
• GPA: 3.352
• I chose to include my GPA to show how hard I have worked in the Interior Design Program.
Communication
Over the past five years, I have developed advanced communication skills in my various positions working with customers at the dealership. I endured long hours in all kinds of weather, starting at 7 A.M. and sometimes well past 8 P.M. and kept my composure and delivered excellent customer service.
Leadership
I was responsible for 80 new vehicles at a time and kept track of all the details involved with loaning vehicles to customers. I trained new employees on processes and procedures of the loaner car department.
Professional References
Krista Way –------------
Bruce Thomas –------------
Experience
August 2018–Present
Front Desk Coordinator • Ford Lincoln of Franklin
May 2018–August 2018
Loaner Car Manager • Ford Lincoln of Franklin
April 2015–May 2018
Service Admin • Ford Lincoln of Franklin
• Managed 80 loaner vehicles for the dealership
• Handled large amounts of money for the service department
• Organized customer files containing personal information
• Managed multiple phones lines and handled various customer complaints
Education
Middle Tennessee State University, Murfreesboro, Tennessee
• Major: Interior Design
• Graduating class of Spring 2020
• GPA: 3.352
• I chose to include my GPA to show how hard I have worked in the Interior Design Program.
Communication
Over the past five years, I have developed advanced communication skills in my various positions working with customers at the dealership. I endured long hours in all kinds of weather, starting at 7 A.M. and sometimes well past 8 P.M. and kept my composure and delivered excellent customer service.
Leadership
I was responsible for 80 new vehicles at a time and kept track of all the details involved with loaning vehicles to customers. I trained new employees on processes and procedures of the loaner car department.
Professional References
Krista Way –------------
Bruce Thomas –------------