Ploza resume
Patricia Loza Marquez
3427 Laurel Ave
Oakland, California 94602
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SUMMARY OF QUALIFICATIONS:
Self-motivated and resourceful customer service representative with proven competency in:
• Resolving a wide range of customer issues speedily and satisfactorily
• Maintaining composure while handling challenging customer demands
• Adaptability to work independently and ability to work under pressure
• Strong interpersonal communication skills
• Problem analysis and problem solving
WORK EXPERIENCE
Detail Drywall & Stucco Inc
Assistant project coordinator May 2017- Present
• Filing paperwork
• Complete estimates
• Contact clients
• book appointments
• Order material for the jobs
• Schedule inspections for job sites
• Keep office clean
• Work with excel and word
• Answer calls
• Go over jobs with the general manager
American Eagle Engineering
Office Clerk February 2017 – May 2017
Filing paperwork, completing estimates and invoices.
CITY RADIO WIRELESS,
Customer Service Representative April 2013- November 2016
• Direct sales of cellular equipment and accessories
• Answer customer questions, resolve problems and complaints
• Set sales goals and attend monthly sales meeting
• Attend launching parties for new devices
• Daily accounting
• Maintain inventory
• Use company POS system
• Multi-tasking by assisting customers in person, on the telephone while entering important information into the computer database
COMMUNITY REALTY, INC. August 2010 – December 2010
Leasing Agent
• Show property to prospective tenants
• Post advertisements on Craigslist
• Complete background checks paperwork and follow-up
• Complete move in/out inspections including documentation
• Assist clients completing rental applications
• Answer phones
• Served three day notices
• Handle maintenance requests
• Marketing
EDUCATION
Fremont High school, Oakland, CA
High School Diploma June 2007
Merritt College, Oakland, CA
Business and law enforcement
VOLUNTEER EXPERIENCE
Build Oakland for Everyone July 2016 - Present
Weekly neighborhood event to reach out to homeless communities and provide a warm meal, clothing, care packages, resources for housing, mental health and substance services and prayers. Weekly events are a collaborate effort between local police and fire departments, merchants, church and community volunteers.
Patricia Loza Marquez
3427 Laurel Ave
Oakland, California 94602
------------
------------
SUMMARY OF QUALIFICATIONS:
Self-motivated and resourceful customer service representative with proven competency in:
• Resolving a wide range of customer issues speedily and satisfactorily
• Maintaining composure while handling challenging customer demands
• Adaptability to work independently and ability to work under pressure
• Strong interpersonal communication skills
• Problem analysis and problem solving
WORK EXPERIENCE
Detail Drywall & Stucco Inc
Assistant project coordinator May 2017- Present
• Filing paperwork
• Complete estimates
• Contact clients
• book appointments
• Order material for the jobs
• Schedule inspections for job sites
• Keep office clean
• Work with excel and word
• Answer calls
• Go over jobs with the general manager
American Eagle Engineering
Office Clerk February 2017 – May 2017
Filing paperwork, completing estimates and invoices.
CITY RADIO WIRELESS,
Customer Service Representative April 2013- November 2016
• Direct sales of cellular equipment and accessories
• Answer customer questions, resolve problems and complaints
• Set sales goals and attend monthly sales meeting
• Attend launching parties for new devices
• Daily accounting
• Maintain inventory
• Use company POS system
• Multi-tasking by assisting customers in person, on the telephone while entering important information into the computer database
COMMUNITY REALTY, INC. August 2010 – December 2010
Leasing Agent
• Show property to prospective tenants
• Post advertisements on Craigslist
• Complete background checks paperwork and follow-up
• Complete move in/out inspections including documentation
• Assist clients completing rental applications
• Answer phones
• Served three day notices
• Handle maintenance requests
• Marketing
EDUCATION
Fremont High school, Oakland, CA
High School Diploma June 2007
Merritt College, Oakland, CA
Business and law enforcement
VOLUNTEER EXPERIENCE
Build Oakland for Everyone July 2016 - Present
Weekly neighborhood event to reach out to homeless communities and provide a warm meal, clothing, care packages, resources for housing, mental health and substance services and prayers. Weekly events are a collaborate effort between local police and fire departments, merchants, church and community volunteers.