Optometric Assistant
Career Objective
Detail-oriented and motivated recent graduate skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Conversational Vietnamese abilities.
Education
Bachelor of Science: Biology (2019)
University of California, Riverside - Riverside, CA
Experience
Server
The Kickin' Crab � Riverside, CA
Success multitasking while remaining professional, quick, and courteous in high pressure environments to provide quality customer service
Applied clear verbal communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Processed phone and store orders in a timely manner while ensuring cleanliness in dining and preparation areas
Volunteer
Blindness Support Services Inc. � Riverside, CA
Assisted visually impaired adults to achieve higher level of independence
Taught visually impaired children how to handle tactile learning props as an introduction to Braille
Receptionist
Friendly Animal Hospital � Huntington Beach, CA
Worked full-time under veterinarians, gaining strong organization and customer service skills through patient check-ins and collection of medical information for doctor's use
Assisted with office work including recording patient information, organizing paperwork, sending out insurance information and medical records, and making reminder and follow-up phone calls to patients
Acquired extensive knowledge on medications, vaccinations, patient care, and medical procedures through in-patient experience
Anchor Splash Coach (Volunteer)
Delta Gamma Fraternity � Riverside, CA
Actively led and trained a group of peers to compete in a variety of activities to raise money and awareness for the visually impaired
Collectively helped raise over $20,000 for Service For Sight
Additional
Bilingual: Fluency in English, conversational in Vietnamese
Computer: Microsoft Word, Powerpoint, and Excel
Skills: Multi-tasking, adaptability, detail-oriented, and communication
Career Objective
Detail-oriented and motivated recent graduate skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Conversational Vietnamese abilities.
Education
Bachelor of Science: Biology (2019)
University of California, Riverside - Riverside, CA
Experience
Server
The Kickin' Crab � Riverside, CA
Success multitasking while remaining professional, quick, and courteous in high pressure environments to provide quality customer service
Applied clear verbal communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Processed phone and store orders in a timely manner while ensuring cleanliness in dining and preparation areas
Volunteer
Blindness Support Services Inc. � Riverside, CA
Assisted visually impaired adults to achieve higher level of independence
Taught visually impaired children how to handle tactile learning props as an introduction to Braille
Receptionist
Friendly Animal Hospital � Huntington Beach, CA
Worked full-time under veterinarians, gaining strong organization and customer service skills through patient check-ins and collection of medical information for doctor's use
Assisted with office work including recording patient information, organizing paperwork, sending out insurance information and medical records, and making reminder and follow-up phone calls to patients
Acquired extensive knowledge on medications, vaccinations, patient care, and medical procedures through in-patient experience
Anchor Splash Coach (Volunteer)
Delta Gamma Fraternity � Riverside, CA
Actively led and trained a group of peers to compete in a variety of activities to raise money and awareness for the visually impaired
Collectively helped raise over $20,000 for Service For Sight
Additional
Bilingual: Fluency in English, conversational in Vietnamese
Computer: Microsoft Word, Powerpoint, and Excel
Skills: Multi-tasking, adaptability, detail-oriented, and communication