Office Management Support
Kim Abrams ------------------------
PROFILE
• Office Management and Customer Relationship Specialist.
• Detail-oriented, organized and self-motivated individual who enjoys working with people.
• Excellent organization, problem-solving and customer service skills.
• Strong attention to detail.
• Able to work independently with little or no supervision.
• Manage business with a proactive approach.
• Administrative skills: 60 wpm, 10key, Microsoft Word, Excel, Publisher, Outlook, QuickBooks.
EDUCATION
California State University at San Marcos Bachelor of Arts, Liberal Studies
EXPERIENCE
Master Pack (PrideStaff South Orange County) June 2019 to August 2019
Office Manager (temporary position)
• Order entry.
• Client invoicing.
• Accounts Payable.
• Accounts Receivable.
• Introduced Check Runs and Pull Sheets to improve Accounts Payable.
• Introduced work process to improve productivity.
• Communicate with vendors to ensure the proper delivery of the product.
• Create Excel spreadsheets as requested.
Jadestone Consulting February 2019 to June 2019
Cash Flow Coordinator
• Check Runs.
• Pull Sheets.
• Entering and paying bills.
• Digital filing.
• Supporting team with clients and projects.
InSpirit Center Orange County February 2016 to February 2019
Office Manager
• Coordinate and oversee day to day facilitation of business.
• Light bookkeeping to include account payables and account receivables.
• Assist with organizing, planning, and execution for special events throughout the year.
• Manage and distribute weekly volunteer rosters.
• Liaison for Ministers, board members, committees and others within and outside of the business.
• Maintain ongoing calendar for office and events.
• Oversee volunteer event staff.
• Maintain and updated practitioner student records.
• Update and maintain membership database.
• Prepare private rental agreements.
• Prepare weekly Sunday documents for ministers and congregation.
• Prepare and update events flyers and sign-up sheets.
• Update Facebook and website accounts.
Lahaina Galleries, Newport Beach CA January 2014 to January 2016
Administrative Assistant
• Provide administrative assistance to facilitate the sales process.
• Handle administrative duties to expedite all functions of the gallery.
• Create marketing materials to help promote artists to potential clients.
• Manage gallery events and logistical support for monthly exhibits.
• Communicate with artists to ensure inventory accuracy.
• Manage travel arrangements for artists and sales consultants.
The Wee Loft Toy Store, Dana Point CA June 2009 to December 2013
Customer Service/Sales Associate
• Responsible for managing store operations on a part-time basis; inventory management, open/close store and sales.
• Provided superior customer service and expertly managed expectations of loyal, upscale clientele.
• Anticipated customer needs to ensure sustainable business and maintain strong community relationships.
• Promoted unique, specialty toys to drive demand and grow sales.
• Assisted owners in the hiring process. Review resumes, pre-employment and background screen to facilitate the process.
Kim Abrams ------------------------
PROFILE
• Office Management and Customer Relationship Specialist.
• Detail-oriented, organized and self-motivated individual who enjoys working with people.
• Excellent organization, problem-solving and customer service skills.
• Strong attention to detail.
• Able to work independently with little or no supervision.
• Manage business with a proactive approach.
• Administrative skills: 60 wpm, 10key, Microsoft Word, Excel, Publisher, Outlook, QuickBooks.
EDUCATION
California State University at San Marcos Bachelor of Arts, Liberal Studies
EXPERIENCE
Master Pack (PrideStaff South Orange County) June 2019 to August 2019
Office Manager (temporary position)
• Order entry.
• Client invoicing.
• Accounts Payable.
• Accounts Receivable.
• Introduced Check Runs and Pull Sheets to improve Accounts Payable.
• Introduced work process to improve productivity.
• Communicate with vendors to ensure the proper delivery of the product.
• Create Excel spreadsheets as requested.
Jadestone Consulting February 2019 to June 2019
Cash Flow Coordinator
• Check Runs.
• Pull Sheets.
• Entering and paying bills.
• Digital filing.
• Supporting team with clients and projects.
InSpirit Center Orange County February 2016 to February 2019
Office Manager
• Coordinate and oversee day to day facilitation of business.
• Light bookkeeping to include account payables and account receivables.
• Assist with organizing, planning, and execution for special events throughout the year.
• Manage and distribute weekly volunteer rosters.
• Liaison for Ministers, board members, committees and others within and outside of the business.
• Maintain ongoing calendar for office and events.
• Oversee volunteer event staff.
• Maintain and updated practitioner student records.
• Update and maintain membership database.
• Prepare private rental agreements.
• Prepare weekly Sunday documents for ministers and congregation.
• Prepare and update events flyers and sign-up sheets.
• Update Facebook and website accounts.
Lahaina Galleries, Newport Beach CA January 2014 to January 2016
Administrative Assistant
• Provide administrative assistance to facilitate the sales process.
• Handle administrative duties to expedite all functions of the gallery.
• Create marketing materials to help promote artists to potential clients.
• Manage gallery events and logistical support for monthly exhibits.
• Communicate with artists to ensure inventory accuracy.
• Manage travel arrangements for artists and sales consultants.
The Wee Loft Toy Store, Dana Point CA June 2009 to December 2013
Customer Service/Sales Associate
• Responsible for managing store operations on a part-time basis; inventory management, open/close store and sales.
• Provided superior customer service and expertly managed expectations of loyal, upscale clientele.
• Anticipated customer needs to ensure sustainable business and maintain strong community relationships.
• Promoted unique, specialty toys to drive demand and grow sales.
• Assisted owners in the hiring process. Review resumes, pre-employment and background screen to facilitate the process.