Noha Osman's Resume
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Noha Osman's Resume

------------ ? ------------ ? ------------?Northern VA

WORK EXPERIENCE

Henrico County Department of Community Revitalization Nov. 2018-Present
Planning Intern II Henrico, VA
? Use of ArcMap, geographic information systems software, as well as a range of Microsoft Office/Excel applications to assist with economic development and planning activities.
o Created maps for the 2017-2018 Consolidated Annual Performance and Evaluation Report and the 2019-2020 Action Plan.
? Updated inventory for the Enterprise Zone and researched green building practices and sustainable design techniques for new Enterprise Zone Incentives as well as conducted site visits and reviews.
? Updated the 2018-2019 Enterprise Zone Annual Report
? Collected and organized data into an Integrated Disbursement and Information System (IDIS) that provides HUD Exchange with current information regarding the program activities around the Nation
? Assisted in managing disbursement of CDBG and HOME program grants
? Presented a map of Historic Districts in the Sandston, Virginia area to the Department of Historic Resources to receive a grant to revitalize the area.
? Organized and conducted meetings with private contractors and other non-profit organizations.
? Presented at a public hearing in Henrico County to discuss strategies and what could benefit the community, took notes and collected data for the Action Plan.
? Worked independently and as a team to produce various documents for Henrico County including the Action Plan and the CAPER.

Starbucks Jun. 2016 – Present
Barista Arlington, VA and Richmond, VA
? Create hand-crafted beverages following a strict set of standards
o To ensure compliance with local law we use stringent food safety procedures
? Perform inventory audits and stock management
? Proactively work side by side with multiple levels of upper management to ensure consistent, high quality customer service is maintained and presented to each client
? Assist with new partner training by positively reinforcing alarms and changes in partner morale and performances, and communicating them to the store manager
? Provide assistance by responding to customer questions in an effective and efficient manner

Dicks Sporting Goods Jun. 2017 – Aug. 2018
Apparel Sales Associate Arlington, VA
? Described and suggested merchandise to clientele
? Consulted with a diverse range of costumers on footwear options for business, leisure, and casual use
? Developed and maintained proper high traffic displays, resulting in increased sales
? Assisted management with promotional ideas, display suggestions, and buying recommendations which were adopted by store and resulted in improved sales




VCU ASPIRE Aug. 2016 – May. 2018
Volunteer Richmond, VA
? 100+ hours of community service at schools, food banks, and community restoration programs to address critical community needs
? Promoted community engagement through academic coursework
o 6 credits worth of courses on topics related to community development

EDUCATION

Virginia Commonwealth University Aug. 2015 – May. 2019
BS, Urban and Regional Planning Major, Environmental Science Minor Richmond, VA
? Wilder School of Science – GPA 3.1
? Certificate in Community Engagement from Virginia Commonwealth University
? Sudanese Student Association
? Greenunity Club

SKILLS & INTERESTS

? Skills: proficient in Arabic language; sales, & distribution; advanced Word skills, intermediate PowerPoint skills, and beginner with Excel and Spreadsheet; minor ArcMap capabilities; Advanced email and social media navigation; intermediate IT troubleshooting; writing and communication with both staff and clients/costumers
? Interests: travel; fashion; violin; dance; meeting new people