My resume
Warehouse environment safety Loading and unloading Packaging
Stocking and replenishing Guest relations management Point of sale knowledge
To-go order preparation Cash handling
Ordering procedures
Guest seating arrangements Bill computation
Cash register skills Heavy lifting Multi-tasking ability Customer assistance Cleaning and sanitizing Basic math skills
Care and handling techniques Sales and service-oriented Creative floral design
Package Handler, 04/2017 to Current Fedex – Jersey City, NJ
Merchandise display assembly Effective preservation methods Order placement
Floral and plant knowledge Flower arranging Goal-oriented
Retail sales Customer-oriented Detail-oriented
Active listening skills Motivated team player Strong interpersonal skills Quick learner
Computer literate Planning and organization People-oriented Personable
Skilled problem solver Positive and friendly
K S
1485 Buffett Terrace, Teaneck, NJ 07666 ? ------------ ? ------------ P S
Customer-focused professional offering demonstrated success in accurate money handling and guest support. Excellent interpersonal skills with a friendly and respectful nature. Talent for promoting customer loyalty with exceptional service and support.
S
W H
Used hand-held scanners and physical logs to accurately track item movements. Prevented load shifting or damage by using bracing and strapping techniques. Sorted items according to its destination.
Assembled, sealed and loaded packages into correct trucks.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Kept storage areas organized, clean and secure to fully protect company assets.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
Removed jams and unblocked conveyor system to maintain flow of goods.
Counter Girl, 02/2017 to 11/2017
Della Cucina Ristorante & Pizzeria – Hillsdale, NJ
Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency. Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Took food orders from patients and families, and explained offerings.
Processed payments and counted change to complete transactions.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons. Arranged food items on serving trays and placed in take-out packaging to produce orders for customers. Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Promoted customer loyalty by efficiently handling food and service complaints. Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Florist, 08/2016 to 12/2016
Bee Fresh Flowers – Saddle River, NJ
Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Drove customer satisfaction by providing recommendations for greenery and flower pairings. Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in
shop to inform arrangement decisions and provide information to customers.
Provided customers with care directions for flowers, including ideal temperature and how often water should be changed.
Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
Properly packed up flowers and plants to ensure damage-free delivery.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Stocked and replenished merchandise according to store merchandising layouts.
Cashier, 11/2013 to 08/2016 Wendy's Co – Bergenfield, NJ
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Counted cash in register drawer to balance register at beginning and end of shift.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Resolved issues with POS systems, card readers and receipt printers to prevent customer delays. Assisted counter staff in packing ready orders and distributing to customers.
Operated and sanitized all equipment in safe and proper manner.
Operated as full-service food provider in establishment by taking orders, preparing meals and collecting payments.
Performed shift change tasks each day to keep store efficient and neat.
Provided customers with information on specials and discount deals.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers. Checked completed orders for accuracy and bagged meals for easy carrying.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons. Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods. Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Processed payments and counted change to complete transactions.
E
Bachelor of Arts: English , 2019
William Paterson University of New Jersey - Wayne, NJ
Minored in Psychology
Member of National Society of Leadership and Success
High School Diploma: 2014
Teaneck High School - Teaneck, NJ
Did Community Service in the Elementary School (Working with pre-K and Kindergarten aged children
Warehouse environment safety Loading and unloading Packaging
Stocking and replenishing Guest relations management Point of sale knowledge
To-go order preparation Cash handling
Ordering procedures
Guest seating arrangements Bill computation
Cash register skills Heavy lifting Multi-tasking ability Customer assistance Cleaning and sanitizing Basic math skills
Care and handling techniques Sales and service-oriented Creative floral design
Package Handler, 04/2017 to Current Fedex – Jersey City, NJ
Merchandise display assembly Effective preservation methods Order placement
Floral and plant knowledge Flower arranging Goal-oriented
Retail sales Customer-oriented Detail-oriented
Active listening skills Motivated team player Strong interpersonal skills Quick learner
Computer literate Planning and organization People-oriented Personable
Skilled problem solver Positive and friendly
K S
1485 Buffett Terrace, Teaneck, NJ 07666 ? ------------ ? ------------ P S
Customer-focused professional offering demonstrated success in accurate money handling and guest support. Excellent interpersonal skills with a friendly and respectful nature. Talent for promoting customer loyalty with exceptional service and support.
S
W H
Used hand-held scanners and physical logs to accurately track item movements. Prevented load shifting or damage by using bracing and strapping techniques. Sorted items according to its destination.
Assembled, sealed and loaded packages into correct trucks.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Kept storage areas organized, clean and secure to fully protect company assets.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
Removed jams and unblocked conveyor system to maintain flow of goods.
Counter Girl, 02/2017 to 11/2017
Della Cucina Ristorante & Pizzeria – Hillsdale, NJ
Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency. Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Took food orders from patients and families, and explained offerings.
Processed payments and counted change to complete transactions.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons. Arranged food items on serving trays and placed in take-out packaging to produce orders for customers. Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Promoted customer loyalty by efficiently handling food and service complaints. Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Florist, 08/2016 to 12/2016
Bee Fresh Flowers – Saddle River, NJ
Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Drove customer satisfaction by providing recommendations for greenery and flower pairings. Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in
shop to inform arrangement decisions and provide information to customers.
Provided customers with care directions for flowers, including ideal temperature and how often water should be changed.
Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
Properly packed up flowers and plants to ensure damage-free delivery.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Stocked and replenished merchandise according to store merchandising layouts.
Cashier, 11/2013 to 08/2016 Wendy's Co – Bergenfield, NJ
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Counted cash in register drawer to balance register at beginning and end of shift.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Resolved issues with POS systems, card readers and receipt printers to prevent customer delays. Assisted counter staff in packing ready orders and distributing to customers.
Operated and sanitized all equipment in safe and proper manner.
Operated as full-service food provider in establishment by taking orders, preparing meals and collecting payments.
Performed shift change tasks each day to keep store efficient and neat.
Provided customers with information on specials and discount deals.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers. Checked completed orders for accuracy and bagged meals for easy carrying.
Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons. Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods. Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Processed payments and counted change to complete transactions.
E
Bachelor of Arts: English , 2019
William Paterson University of New Jersey - Wayne, NJ
Minored in Psychology
Member of National Society of Leadership and Success
High School Diploma: 2014
Teaneck High School - Teaneck, NJ
Did Community Service in the Elementary School (Working with pre-K and Kindergarten aged children