My Resume
Haniya Winkler
------------ ------------ ------------/in/haniya-winkler-8a8384178/
EXPERIENCE
Transtar National Title: ?Plano, TX — ?Commitment Typist/Scheduler
APR. 2019 - PRESENT
? Examined documents thoroughly to ensure accuracy. ? Organized over 50-100 files per day.
? Typed out extensive commitments based on examined documents. ? Met daily deadlines long before projects were due.
? Kept up with 200+ emails per day from different lenders and
customers.
? Called various customers to schedule their signings. ? Located notaries for signings that were taking place. ? Assisted notaries, customers, and lenders with any scheduling or
commitment issues.
? Used Microsoft Outlook, Excel, Word, Powerpoint, and other products to consistently create the most efficient organization strategies.
SignPost: ?Austin, TX — ?Sales Representative OCT. 2018 - MARCH 2019
? Successfully outreached and completed marketing sales in a
fast-paced, startup environment.
? Researched and deep dived to understand the needs of local
businesses, often cold calling and emailing.
? Facilitated meetings between US clients and the business.
? Sourced leads using search engines (Yelp, Google, HomeAdvisor,
Groupon), which were self-taught.
? Compiled data and participated in weekly sales meetings while hitting monthly sales targets.
Instacart & Shipt: ?Austin, TX — ?Independent Contractor MARCH 2018 - OCT. 2018
? Picked and hand-delivered customer’s groceries to their preferred
addresses with a strict deadline.
? Audited groceries versus customer orders to guarantee a positive experience.
SKILLS
Can type up to 90 WPM
General administrative work
Manager experience at fast-paced work environments
Employee Morale
Leader & Staff Coaching
Training & Development
Sales
Time-Management
SOFTWARE & TOOLS
Microsoft Office (Excel, Word, Powerpoint, Outlook, etc.)
Google Suite (Docs, Sheets, Calendar)
Titlesoft
Snapdocs
Salesforce
Join.me.
Supported customers if they were unsatisfied by focusing on a strong customer service initiative and troubleshooting issues.
Zaxbys: ?Round Rock, TX??— ?Assistant Manager AUG. 2016 - MARCH 2018
? Managed 15-20 part-time and full-time employees at a popular
restaurant chain by managing work schedules and approving time off. ? Set goals (hourly, daily, weekly, monthly), established a team strategy,
and executed on the gameplan.
? Handled all customer service by providing a comfortable atmosphere
and resolving barriers.
? Maintained and arranged order for inventory of all restaurant food, janitorial supplies, hardware, officeware, etc. based on business needs.
Sonic Drive-In: ?Round Rock, TX??— ?Assistant Manager SEPT. 2015 - AUG. 2016
? Managed 10-15 part-time and full-time employees at a fast-paced, drive-in food chain by managing work schedules and approving time off.
? Handled confidential employee data and organized funds from
customers.
? Ensured a positive work atmosphere in a high pressure environment.
EDUCATION
Austin Community College: ?Round Rock, TX - ?Associate’s Degree (In Progress)
AUG. 2015 - MARCH 2018
? Completed online dual credit courses to obtain an Associate’s
Degree.
? Resuming online courses in Fall 2019.
North Garland High School: ?Garland, TX — ?High School Diploma
AUG. 2012 - JUNE 2015
? GPA: 3.9/4.0 (Rank 15/300+)
? Graduated with Advanced Placement (AP) courses and from the school
of Math Science and Technology
? Member of the National Honors Society, Student Council, Advancement
REFERENCES
Derek HumphriesJeremy Oakford Zaxby’s Franchise Owner Lead Sales Manager
------------------------
Alex RainerErik Matthews Director of Sales (Signpost)Sales Training Manager ------------ ------------
Bunny Campbell
Scheduling Supervisor (Transtar National Title) ------------ ext. 234
Haniya Winkler
------------ ------------ ------------/in/haniya-winkler-8a8384178/
EXPERIENCE
Transtar National Title: ?Plano, TX — ?Commitment Typist/Scheduler
APR. 2019 - PRESENT
? Examined documents thoroughly to ensure accuracy. ? Organized over 50-100 files per day.
? Typed out extensive commitments based on examined documents. ? Met daily deadlines long before projects were due.
? Kept up with 200+ emails per day from different lenders and
customers.
? Called various customers to schedule their signings. ? Located notaries for signings that were taking place. ? Assisted notaries, customers, and lenders with any scheduling or
commitment issues.
? Used Microsoft Outlook, Excel, Word, Powerpoint, and other products to consistently create the most efficient organization strategies.
SignPost: ?Austin, TX — ?Sales Representative OCT. 2018 - MARCH 2019
? Successfully outreached and completed marketing sales in a
fast-paced, startup environment.
? Researched and deep dived to understand the needs of local
businesses, often cold calling and emailing.
? Facilitated meetings between US clients and the business.
? Sourced leads using search engines (Yelp, Google, HomeAdvisor,
Groupon), which were self-taught.
? Compiled data and participated in weekly sales meetings while hitting monthly sales targets.
Instacart & Shipt: ?Austin, TX — ?Independent Contractor MARCH 2018 - OCT. 2018
? Picked and hand-delivered customer’s groceries to their preferred
addresses with a strict deadline.
? Audited groceries versus customer orders to guarantee a positive experience.
SKILLS
Can type up to 90 WPM
General administrative work
Manager experience at fast-paced work environments
Employee Morale
Leader & Staff Coaching
Training & Development
Sales
Time-Management
SOFTWARE & TOOLS
Microsoft Office (Excel, Word, Powerpoint, Outlook, etc.)
Google Suite (Docs, Sheets, Calendar)
Titlesoft
Snapdocs
Salesforce
Join.me.
Supported customers if they were unsatisfied by focusing on a strong customer service initiative and troubleshooting issues.
Zaxbys: ?Round Rock, TX??— ?Assistant Manager AUG. 2016 - MARCH 2018
? Managed 15-20 part-time and full-time employees at a popular
restaurant chain by managing work schedules and approving time off. ? Set goals (hourly, daily, weekly, monthly), established a team strategy,
and executed on the gameplan.
? Handled all customer service by providing a comfortable atmosphere
and resolving barriers.
? Maintained and arranged order for inventory of all restaurant food, janitorial supplies, hardware, officeware, etc. based on business needs.
Sonic Drive-In: ?Round Rock, TX??— ?Assistant Manager SEPT. 2015 - AUG. 2016
? Managed 10-15 part-time and full-time employees at a fast-paced, drive-in food chain by managing work schedules and approving time off.
? Handled confidential employee data and organized funds from
customers.
? Ensured a positive work atmosphere in a high pressure environment.
EDUCATION
Austin Community College: ?Round Rock, TX - ?Associate’s Degree (In Progress)
AUG. 2015 - MARCH 2018
? Completed online dual credit courses to obtain an Associate’s
Degree.
? Resuming online courses in Fall 2019.
North Garland High School: ?Garland, TX — ?High School Diploma
AUG. 2012 - JUNE 2015
? GPA: 3.9/4.0 (Rank 15/300+)
? Graduated with Advanced Placement (AP) courses and from the school
of Math Science and Technology
? Member of the National Honors Society, Student Council, Advancement
REFERENCES
Derek HumphriesJeremy Oakford Zaxby’s Franchise Owner Lead Sales Manager
------------------------
Alex RainerErik Matthews Director of Sales (Signpost)Sales Training Manager ------------ ------------
Bunny Campbell
Scheduling Supervisor (Transtar National Title) ------------ ext. 234