Multimedia & Operations
Multimedia & Operations

THURNAPUF



Experience
Operations Assistant
August 2018 - Current
SNAC System | San Carlos, CA

Amazon fulfillment
Managing relationships with distributors
Shipping and receiving
Inventory and stocking
Customer service
Email management
Accepting and receiving phone calls

Multimedia Consultant & Operations
September 2016 - August 2018
Golden Almach Creation | Sunnyvale, CA

Events planning
Content creation (photography & video production)
Website management
Accepting and making phone calls
Email management
Meeting/conference management
Daily calendar management
Community management

Executive Assistant
August 2014 - August 2016
Salearea | San Jose, CA

Accepting and making phone calls
Meeting/conference management
Review incoming reports
Daily calendar management


Education
Associate of Arts
August 2013 - December 2015
Ohlone Community College | Fremont, CA

Graduated with an AA-T in English (Creative Writing).


Awards
Ohlone College Promise Scholarship Awardee, 2013 � 2015.


Certifications
Hootsuite Social Marketing Certified Professional
Certified Level 2 Reiki Healing Certificate




Skills
Computer - Microsoft, Apple & Google office suites, iOS and Android, type 80+ word per minute, email management, basic troubleshooting, social media management & content creation (Twitter / Instagram / Facebook / Youtube), copy / fax / scanner, multi-line phones

Administrative - Organizational communication, business writing and document production, office and records management, operational functions, project and event management, attention to detail

Customer Service - Excellent communication skills in person & over all avenues, above & beyond ownership / connection, can-do problem-solving attitude, technical support

Public Speaking - Formal & impromptu speeches, strong speaking voice & presence, confidence & poise in front of a group

Social Media Management - Instagram for brand/product engagement -Facebook community management (business industrial) -Community management & content creation on YouTube

Management / Training - Strong leadership & instruction skills, ability to describe complex ideas in simple, easy to understand language, thoughtfully guide lessons / lesson plans / feedback around dynamic goals