Melissa Haggerty Resume
I am including my current job resume which includes research, non-profit, and corporate/insurance experience. I am a level II certified Reiki healer and looking to make a career change to energy work. I am a beginner in Reiki and am looking for a place where I can be mentored and grow into my skills. Resume below:
Client Service Manager - Gallagher Construction Practice, 2018-Present
? Answer client questions regarding coverage
? Market a $3M+ book of business (largest accounts around $200k each in revenue) including a
captive program of 15 insureds
? Negotiate competitive pricing in a hardening market
? Work with claims and loss control to better understand the accounts and help show the client
in a better light to the carriers
? Put together and assist Producer in presenting proposals and premium comparisons
? Attend prospect meetings, proposal meetings, and post-renewal onboarding meetings with
Producer, clients, risk control, and carriers
? Attend carrier meetings to build relationships and facilitate the best programs for clients
? Organize the accounts and team to ensure a seamless renewal that adheres to internal and
external timelines
? Check quotes, binders, and policies for accuracy; request endorsements
? Invoice in Epic and solve any billing discrepancies with accounting
Customer Service Representative - Tave Risk Management, 2017-2018
? Issued certificates of insurance
? Prepared applications, exposures, binders, Auto ID cards, invoices
? Processed endorsement requests and corresponded with underwriters
? Prepared schedules of insurance, dashboards, loss summaries, etc. for client presentations
? Put together RFPs and renewal proposals
Development and Communications Associate - Gamaliel, 2017
? Managed the schedule and travel arrangements for the Executive Director
? Planned and coordinated national conferences
Project Management Intern - Plum Tree Group, 2016
? Acted as a liaison between developers, designers, and clients
? Kept the project timeline on track
? Led client facing phone and video conference calls while taking notes for client and team
Research Assistant - The IMPACT Lab at Loyola University Chicago, 2013-2016
? Awarded Provost Fellowship and presented research at the Midwestern Psychological
Association Conference
? Developed and distributed multiple-wave studies through Opinio and Sona-Systems
? Analyzed quantitative data in SPSS
? Took a semester long graduate level statistical analysis course
I am including my current job resume which includes research, non-profit, and corporate/insurance experience. I am a level II certified Reiki healer and looking to make a career change to energy work. I am a beginner in Reiki and am looking for a place where I can be mentored and grow into my skills. Resume below:
Client Service Manager - Gallagher Construction Practice, 2018-Present
? Answer client questions regarding coverage
? Market a $3M+ book of business (largest accounts around $200k each in revenue) including a
captive program of 15 insureds
? Negotiate competitive pricing in a hardening market
? Work with claims and loss control to better understand the accounts and help show the client
in a better light to the carriers
? Put together and assist Producer in presenting proposals and premium comparisons
? Attend prospect meetings, proposal meetings, and post-renewal onboarding meetings with
Producer, clients, risk control, and carriers
? Attend carrier meetings to build relationships and facilitate the best programs for clients
? Organize the accounts and team to ensure a seamless renewal that adheres to internal and
external timelines
? Check quotes, binders, and policies for accuracy; request endorsements
? Invoice in Epic and solve any billing discrepancies with accounting
Customer Service Representative - Tave Risk Management, 2017-2018
? Issued certificates of insurance
? Prepared applications, exposures, binders, Auto ID cards, invoices
? Processed endorsement requests and corresponded with underwriters
? Prepared schedules of insurance, dashboards, loss summaries, etc. for client presentations
? Put together RFPs and renewal proposals
Development and Communications Associate - Gamaliel, 2017
? Managed the schedule and travel arrangements for the Executive Director
? Planned and coordinated national conferences
Project Management Intern - Plum Tree Group, 2016
? Acted as a liaison between developers, designers, and clients
? Kept the project timeline on track
? Led client facing phone and video conference calls while taking notes for client and team
Research Assistant - The IMPACT Lab at Loyola University Chicago, 2013-2016
? Awarded Provost Fellowship and presented research at the Midwestern Psychological
Association Conference
? Developed and distributed multiple-wave studies through Opinio and Sona-Systems
? Analyzed quantitative data in SPSS
? Took a semester long graduate level statistical analysis course