Medical Interpreter/Assistant(English/Mandarin)
no image
Medical Interpreter/Assistant(English/Mandarin)

Xiaochen Zhang | ------------

Summary of Qualifications
• Bellevue College healthcare program student and Seattle Children’s volunteer
• Trilingual: English, Native Chinese (Mandarin), and Japanese
• Strong knowledge of medical terminology in both English and Mandarin
• 8+ years’ office HR and Administrative working experience
• Rich experience in information collection and data analyzing in multichannel
• Proficient in MS Excel, Word, PowerPoint, and Outlook

Educational Background
Bellevue College (Straight-A’s grade /GPA 4.0) 2018.1 – 2019.3
• Course work includes: English Composition, Technical Writing, Intercultural communication, Medical Terminology, General Biology, Anatomy & Physiology I, Anatomy & Physiology II, Mathematics-Statistics, Physics,

Capital Normal University 2002.9 – 2006.7
• Bachelor degree in Japanese literature

Work Experience
Independent Medical Interpreter (Mandarin-English) 2019.1– Current
--Universal Language Service Greater Seattle area, WA
Provide medical interpreting service between patients and providers,
some clients include:Swedish Hospital, Evergreen Hospital, Overlake Medical Center, Seattle Children's, and etc.

Ambulatory Service Volunteer 2018.8-2018.11
--Seattle Children’s Hospital Bellevue, WA
Greeting patients and visitors, Stethoscope reprocessing, Clipboard collection and sanitizing, Administrative support, Supply refilling, Folding patient belonging bags

Human Resources Supervisor 2011.9 – 2015.2
Hitachi Capital Leasing (China) CO., LTD HR& Administration Dept.
1) Compensation and Benefits
• Establish and execute Compensation &Benefit system
• Calculate and adjust monthly payroll, annual bonus, incoming tax etc.
• Coordinate with vendor companies to settle down social insurance, public housing fund, and benefits
• Analyze human resource costing and budget and report to senior executive
• Annual remuneration survey to do job analysis, evaluation and maintain job grade to make sure that is competitive externally and equitable internally (Coordinate with Towers Watson Co.)
• Organize compensation and benefits investigation, participate in payroll reporting in the industry
• Internal HR system designing and development
• Support, guide and check on compensation and benefits of branches
2) Recruiting
• Candidate sourcing, Resume screening, interviewing, evaluation, and analyzing with hiring managers
• Establish, planning and execution recruiting requirement internally and externally
• New employees background check, enrollment, and orientation
3) HR information management and Employment relationships
• Research and report new HR policies, regulations trends, and industry HR Information periodically to executive
• Manage and maintain Hitachi global human resource database with head quarter and storage of HR and employee documents
• Corporate with company attorney to solve Labor disputes.
4) Performance Management
• Human resource performance evaluation semiannually, organize and execute on target management and bonus evaluation.

Human Resource & Administrative Supervisor 2008.6-2011.9
JEDAT China Software Inc. (SEIKO) HR& Administration Dept.
1) Human Resources:
• Recruiting
• Payroll (Attendance, salary, social security and benefits, etc.)
• Training planning and execution internally and externally
• Plan and revise HR policies and regulations
• Employee achievement management and performance reviews with salary/position adjustment
2) Administrative affairs:
• Office remodel management, Company event planning, Developing and maintaining relationship with government, Technical translation & Interpreting, Official website design, Traveling arrangement, Commercial real estate property management, Teaching internal Japanese classes etc.

Customer Representative 2006.3-2008.5
Beijing Foreign Enterprise Human Resources Service Co., Ltd. (FESCO) Japanese Dept.
• Providing HR solutions and services for over a hundred Japanese companies in China

Volunteer Work
Ambulatory Service Volunteer 2018.8-2018.11
Seattle Children’s Hospital, Bellevue, WA
• Stethoscope reprocessing, Clipboard collection and sanitizing, Administrative support, Supply refilling, Folding patient belong bags etc.

Film & Lectures Volunteer 2015.4
Seattle Cherry Blossom and Japanese Cultural Festival, Seattle, WA

Lodging Volunteer supervisor 2008.8
2008 Beijing Summer Olympics Games, Beijing, China

Certifications
• Washington State Medical Interpreter License 2018
• Chinese National Human Resources Certificate 2011
• Chinese Accounting Certificate 2012
• Japanese-Language Proficiency Test (JLPT): N1 2005