Mauro N
MAURICIO NAVARRO GONZALEZ
------------~------------1~ ------------/solucionesintegralesfmp
Summary
Electronic Engineering and entrepreneur with 38-years work experience in high and mid-level positions. I have founded and sold several businesses, acted as a general manager in some, and as an operational manager in others. Areas of skill include management, teamwork, problem-solving and conflict-resolution, database design, marketing analysis, and research, logistics, and general services.
Experience
FileMaker Database Freelance work (September 2011 – Present)
I have contributed to manage and organize businesses data by developing more than 120 FileMaker database solutions.
Office Administrator (2009-2011)
First Realty, Playa Hermosa, Costa Rica
Improved current customer relations by providing updated data on their property investments and management.
Coordinated with local property maintenance services to provide on-time service and to guarantee their work.
Increased website traffic by applying the latest SEO techniques.
Updated business document requirements outlining key service improvements.
Added Property Management Services to the business profile.
Administrator and Software Developer (2006-2009)
Hotel Bahía de los Piratas, Playa Real, Costa Rica
Developed the hotel CRM to track kitchen, villa and maintenance inventories, hotel assets, reception logbook, guest check-in/out and expenses, as well as the restaurant-bar POS, and other financial calculations.
Personnel contracts and health affiliation records were updated as required by the CCSS.
Oversaw the work and training of 17 hotel workers among housekeepers, maintenance workers, waiters/waitresses, kitchen personnel and receptionists.
Reduced hotel suppliers' debt by 60%.
To boost up the income I implemented new services by opening the swimming pool to the public, night bonfires once a week, horseback riding and fishing tours.
Owner-Manager (2005-2006)
XROAD, Playa Tamarindo, Costa Rica
Conceptualized and implemented this ATV rental service into the local tourist attractions.
Created and designed several tour routes with marketing strategies like "Ladies Ride Day", "Newlyweds Sunset Rides", "ATV Bonfires Ride", "Turtle Rides at Dawn", others.
Partnered with local tour businesses for mutual economic benefits.
Created and led the business maintenance shop.
Liaised with banks, insurance, and ambulance services.
The business sold by the end of 2006.
Between 1994 and 2003 I managed four companies, consecutively.
Owner_Manager (1995-2003)
Colviper Ltda (Pagers). Neiva, Colombia
Purchased this paging business at the dawn of the mobile phone service in my country.
Developed the business commercial, financial and operating software.
Managed business expenses, costs as well as the business daily operation.
Liaised with banks and credit companies for the elaboration of Credit Warranties and Financing Letters.
Closed by 2003.
Owner/Partner and Operation Manager (1994-2000)
Colcell Ltda, Neiva, Colombia
Developed the business commercial, financial and operating software.
Increased the number of stores from the initial three to over 26 country wide.
Spearheaded and supported the addition and opening of 110 sub-distributors owned and operated by third parties.
Partnered the foundation of this business the year cell phone service started in the country.
Streamlined and introduced budgeting and operation improvements to enhance productivity.
Owner/Partner and Operation Manager (1994-1998)
Colosal F.M Stereo and Radio Futuro A.M. (Radio Stations), Neiva, Colombia
Improved the sound fidelity and increased the stations broadcasting reach by upgrading the station equipment.
I made both stations presence in sports by broadcasting live the city soccer team matches.
Positioned the FM station 6 - 9 a.m. news as the most listening radio news segment in the city.
Renamed the F.M. station from Colosal FM Stereo to Colosal Digital FM Stereo to upgrade its marketing appeal.
Created many varieties of programs to suit a wider range of audiences.
Developed software for equipment, music and advertising inventories.
Liaised with banks and credit companies for the elaboration of Credit Warranties and Financing Letters.
Owner-Manager (1990-2000)
OSP Internacional Ltda, Bogotá, Colombia
Started business as a junk mail service delivering 10.000 stuffed envelopes per month.
By 1992 converted the business to an advertisement company focusing on outdoor, mainly.
I increased assets of the company from the initial three billboards on display to over 100.
Liaised with banks, insurance, and credit companies for the elaboration of Credit, Warranties, insurances and Finance Letters.
The company was sold to employees.
Production Manager (1987-1990)
Dines y Cia. Bogotá, Colombia
Managed all aspects of production ensuring on-time supply of materials, maintaining equipment as dictated by the manufacturers.
Redesigned most of the extruder and injection machines setups in the factory to shorten displacement times between machines, warehouse, and the loading dock.
Started a reduction in scrap and waste by educating the machine operators on better practices.
Provided better and safer work conditions for machine operators.
Developed software to keep track of assistance of personnel, machine production, and maintenance.
Research Engineer (1982-1986)
Sonitrol, Orlando, Florida, USA.
Took part in designing and testing new security alarm products.
Developed recommendations to create a better communication channel between floor technicians, production line and the research department.
Updated supplier's database and compromised them to deliver supplies using Just-in-time inventory management philosophy.
Junior Research Engineer (1980-1982)
Qwip Systems, Orlando, Florida.
As a junior engineer, I was part of a team who designed, tested and developed the first fax machines in the USA.
Assisted with the use of an electron microscope, laser machines, the environmental chamber, and all electronic equipment.
Kept data updated on all tryouts performed by the different research engineers.
Education
FTU, Orlando, Florida, BSEE, 1978
CUNY – New York, Marketing Certification and International Business.
Skills and Qualities
- Ability to manage time effectively, organizing and completing tasks simultaneously.
- Ability to maintain flexibility, to work with frequent and constant interruptions, and to manage changing and multiple priorities.
- Diverse and broad work experience/enthusiasm for new challenges.
- Special Expertise in Project Management.
- Highly skilled in planning and organizing.
- Relational marketing abilities.
- Dynamic team player.
- File Maker Pro Advanced application.
- Use of many MS Office Professional suite.
- Financial modeling skill.
- Fluency in Spanish and English.
- Above average oral and written communication.
- Responsibility, Honesty, Intelligence.
HOBBIES AND INTERESTS
Reading, tennis, squash, walking, sailing, technology, space, 3D Printing, recycling., recycling.
MAURICIO NAVARRO GONZALEZ
------------~------------1~ ------------/solucionesintegralesfmp
Summary
Electronic Engineering and entrepreneur with 38-years work experience in high and mid-level positions. I have founded and sold several businesses, acted as a general manager in some, and as an operational manager in others. Areas of skill include management, teamwork, problem-solving and conflict-resolution, database design, marketing analysis, and research, logistics, and general services.
Experience
FileMaker Database Freelance work (September 2011 – Present)
I have contributed to manage and organize businesses data by developing more than 120 FileMaker database solutions.
Office Administrator (2009-2011)
First Realty, Playa Hermosa, Costa Rica
Improved current customer relations by providing updated data on their property investments and management.
Coordinated with local property maintenance services to provide on-time service and to guarantee their work.
Increased website traffic by applying the latest SEO techniques.
Updated business document requirements outlining key service improvements.
Added Property Management Services to the business profile.
Administrator and Software Developer (2006-2009)
Hotel Bahía de los Piratas, Playa Real, Costa Rica
Developed the hotel CRM to track kitchen, villa and maintenance inventories, hotel assets, reception logbook, guest check-in/out and expenses, as well as the restaurant-bar POS, and other financial calculations.
Personnel contracts and health affiliation records were updated as required by the CCSS.
Oversaw the work and training of 17 hotel workers among housekeepers, maintenance workers, waiters/waitresses, kitchen personnel and receptionists.
Reduced hotel suppliers' debt by 60%.
To boost up the income I implemented new services by opening the swimming pool to the public, night bonfires once a week, horseback riding and fishing tours.
Owner-Manager (2005-2006)
XROAD, Playa Tamarindo, Costa Rica
Conceptualized and implemented this ATV rental service into the local tourist attractions.
Created and designed several tour routes with marketing strategies like "Ladies Ride Day", "Newlyweds Sunset Rides", "ATV Bonfires Ride", "Turtle Rides at Dawn", others.
Partnered with local tour businesses for mutual economic benefits.
Created and led the business maintenance shop.
Liaised with banks, insurance, and ambulance services.
The business sold by the end of 2006.
Between 1994 and 2003 I managed four companies, consecutively.
Owner_Manager (1995-2003)
Colviper Ltda (Pagers). Neiva, Colombia
Purchased this paging business at the dawn of the mobile phone service in my country.
Developed the business commercial, financial and operating software.
Managed business expenses, costs as well as the business daily operation.
Liaised with banks and credit companies for the elaboration of Credit Warranties and Financing Letters.
Closed by 2003.
Owner/Partner and Operation Manager (1994-2000)
Colcell Ltda, Neiva, Colombia
Developed the business commercial, financial and operating software.
Increased the number of stores from the initial three to over 26 country wide.
Spearheaded and supported the addition and opening of 110 sub-distributors owned and operated by third parties.
Partnered the foundation of this business the year cell phone service started in the country.
Streamlined and introduced budgeting and operation improvements to enhance productivity.
Owner/Partner and Operation Manager (1994-1998)
Colosal F.M Stereo and Radio Futuro A.M. (Radio Stations), Neiva, Colombia
Improved the sound fidelity and increased the stations broadcasting reach by upgrading the station equipment.
I made both stations presence in sports by broadcasting live the city soccer team matches.
Positioned the FM station 6 - 9 a.m. news as the most listening radio news segment in the city.
Renamed the F.M. station from Colosal FM Stereo to Colosal Digital FM Stereo to upgrade its marketing appeal.
Created many varieties of programs to suit a wider range of audiences.
Developed software for equipment, music and advertising inventories.
Liaised with banks and credit companies for the elaboration of Credit Warranties and Financing Letters.
Owner-Manager (1990-2000)
OSP Internacional Ltda, Bogotá, Colombia
Started business as a junk mail service delivering 10.000 stuffed envelopes per month.
By 1992 converted the business to an advertisement company focusing on outdoor, mainly.
I increased assets of the company from the initial three billboards on display to over 100.
Liaised with banks, insurance, and credit companies for the elaboration of Credit, Warranties, insurances and Finance Letters.
The company was sold to employees.
Production Manager (1987-1990)
Dines y Cia. Bogotá, Colombia
Managed all aspects of production ensuring on-time supply of materials, maintaining equipment as dictated by the manufacturers.
Redesigned most of the extruder and injection machines setups in the factory to shorten displacement times between machines, warehouse, and the loading dock.
Started a reduction in scrap and waste by educating the machine operators on better practices.
Provided better and safer work conditions for machine operators.
Developed software to keep track of assistance of personnel, machine production, and maintenance.
Research Engineer (1982-1986)
Sonitrol, Orlando, Florida, USA.
Took part in designing and testing new security alarm products.
Developed recommendations to create a better communication channel between floor technicians, production line and the research department.
Updated supplier's database and compromised them to deliver supplies using Just-in-time inventory management philosophy.
Junior Research Engineer (1980-1982)
Qwip Systems, Orlando, Florida.
As a junior engineer, I was part of a team who designed, tested and developed the first fax machines in the USA.
Assisted with the use of an electron microscope, laser machines, the environmental chamber, and all electronic equipment.
Kept data updated on all tryouts performed by the different research engineers.
Education
FTU, Orlando, Florida, BSEE, 1978
CUNY – New York, Marketing Certification and International Business.
Skills and Qualities
- Ability to manage time effectively, organizing and completing tasks simultaneously.
- Ability to maintain flexibility, to work with frequent and constant interruptions, and to manage changing and multiple priorities.
- Diverse and broad work experience/enthusiasm for new challenges.
- Special Expertise in Project Management.
- Highly skilled in planning and organizing.
- Relational marketing abilities.
- Dynamic team player.
- File Maker Pro Advanced application.
- Use of many MS Office Professional suite.
- Financial modeling skill.
- Fluency in Spanish and English.
- Above average oral and written communication.
- Responsibility, Honesty, Intelligence.
HOBBIES AND INTERESTS
Reading, tennis, squash, walking, sailing, technology, space, 3D Printing, recycling., recycling.