Mariam Mabrouk's Resume
Mariam Mabrouk
OVERVIEW
The various jobs that I have had have given me varied insights and experiences in different settings that amount to an adequate understanding of customer service. Additionally, being a current student keeps my writing abilities and computer program skills refreshed. More specifically, the legal studies classes that I am enrolled in, in conjunction with work directly in the legal field, will strengthen the information I retain in class and will also help me to more successfully complete tasks.
SKILLS
I am proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
I am a fast learner and eager to succeed
EXPERIENCE
Cashier, Dunkin Donuts, May 2015-November 2018 Warren, RI
The classes that I am currently enrolled in will give me a fresh and helpful perspective on completing specific tasks or assignments in this field
I have experience in customer service and in the proper etiquette on how to deal with clients
Processed all transactions efficiently and timely.
Worked with customer service to resolve issues.
Took orders and prepared them through drive-thru as well as counter walk-in
Coffee and sandwich making
Checked prices and arranged for carry-outs to customer vehicles.
Assessed customer needs and responded appropriately to questions.
Reconciled cash drawer at the start and end of the shift.
Maintained gift certificate documentation.
Accepted cash, check, credit and debit payments in an accurate and efficient manner. Maintained clean, tidy and organized checkout areas.
Inventory and stocking
Babysitting, Yasmin Lemos, February 2018-Current East Providence, Rhode Island
I've watched and cared for baby Noah since he was born in February I change, wash, feed and play with him while his parents work
Maintained daily records of activities, behaviors, meals and naps.
Read stories to the children and taught them painting, drawing and crafts.
Noah is half Egyptian, so I make sure I speak to him in Arabic to encourage his development in understanding the language
Sales Associate, Mabrouk Imports , February 2014-August 2018 East Providence, Rhode Island
Helped organize and curate displays for wholesale trade shows in New York and New Jersey Set up and broke down display booths
Created attractive product displays to enhance customer experience and boost sales Assisted in pricing and naming products
Wrote invoices and documented sales
Sought opportunities to up-sell and add-on additional merchandise Administered all point-of-sale opening and closing procedures Recommended merchandise based on customer needs
EDUCATION AND TRAINING
High School Diploma
Barrington High Schoo, Barrington RI 2017
Bachelor of Arts
Political Science , Roger Williams University, Bristol RI 2021
I am a pre-law student Minoring in legal studies
ADDITIONAL INFORMATION
Despite the fact that I am a full time student, I made my schedule for the spring semester (beginning on January 24th) so that I am available on Monday mornings until 2pm and all day on Wednesday and Friday, as well as on Saturdays and Sundays. Until the semester begins, I am available 24/7 as we are on winter break.
Mariam Mabrouk
OVERVIEW
The various jobs that I have had have given me varied insights and experiences in different settings that amount to an adequate understanding of customer service. Additionally, being a current student keeps my writing abilities and computer program skills refreshed. More specifically, the legal studies classes that I am enrolled in, in conjunction with work directly in the legal field, will strengthen the information I retain in class and will also help me to more successfully complete tasks.
SKILLS
I am proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
I am a fast learner and eager to succeed
EXPERIENCE
Cashier, Dunkin Donuts, May 2015-November 2018 Warren, RI
The classes that I am currently enrolled in will give me a fresh and helpful perspective on completing specific tasks or assignments in this field
I have experience in customer service and in the proper etiquette on how to deal with clients
Processed all transactions efficiently and timely.
Worked with customer service to resolve issues.
Took orders and prepared them through drive-thru as well as counter walk-in
Coffee and sandwich making
Checked prices and arranged for carry-outs to customer vehicles.
Assessed customer needs and responded appropriately to questions.
Reconciled cash drawer at the start and end of the shift.
Maintained gift certificate documentation.
Accepted cash, check, credit and debit payments in an accurate and efficient manner. Maintained clean, tidy and organized checkout areas.
Inventory and stocking
Babysitting, Yasmin Lemos, February 2018-Current East Providence, Rhode Island
I've watched and cared for baby Noah since he was born in February I change, wash, feed and play with him while his parents work
Maintained daily records of activities, behaviors, meals and naps.
Read stories to the children and taught them painting, drawing and crafts.
Noah is half Egyptian, so I make sure I speak to him in Arabic to encourage his development in understanding the language
Sales Associate, Mabrouk Imports , February 2014-August 2018 East Providence, Rhode Island
Helped organize and curate displays for wholesale trade shows in New York and New Jersey Set up and broke down display booths
Created attractive product displays to enhance customer experience and boost sales Assisted in pricing and naming products
Wrote invoices and documented sales
Sought opportunities to up-sell and add-on additional merchandise Administered all point-of-sale opening and closing procedures Recommended merchandise based on customer needs
EDUCATION AND TRAINING
High School Diploma
Barrington High Schoo, Barrington RI 2017
Bachelor of Arts
Political Science , Roger Williams University, Bristol RI 2021
I am a pre-law student Minoring in legal studies
ADDITIONAL INFORMATION
Despite the fact that I am a full time student, I made my schedule for the spring semester (beginning on January 24th) so that I am available on Monday mornings until 2pm and all day on Wednesday and Friday, as well as on Saturdays and Sundays. Until the semester begins, I am available 24/7 as we are on winter break.