management and customer service
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management and customer service

Aldana Ledesma

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Summary
I have been in retail for the past seven years experiencing different age groups of customers and how to talk to them differently. Became successful in managing priorities and how to manage my team. I’ve worked in three different companies in the last seven years.

Skills
? Customer service and communication skills
? Working with a busy team
? Floor set
? Visuals
? Merch Flow
? Shipment and Transfers

Work History
Sales Lead
Aeropostale – Aventura Mall
? Sells
? Floor sets
? Merch flow
? Shipment and transfers
Sales associate
Gap- Dadeland Mall
? Worked on communication skills with a very different age group
? Sales
? Vsuals
Full Time Assistant Manager
Hot topic- Pembroke Lakes
? Visuals
? Shipment
? Floor sets
? Making sure goal is being reached, Keeping our average dollar and UPT up as much as possible.

Education
Associate of arts degree
Broward College- 3501 Davie Rd, Davie, FL 33314