M Rodrigues Resume
Marika Rodrigues
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Nationality: US Citizen
EXPERIENCE
Christie’s Auction House, NYC, USA
Leading global auction house of fine arts and antiquities.
Operations-Inventory Controller August 2018 - May 2019
• Lead execution of the Stock Clearance Project
o Returned artwork to Christie’s VIP and HNW clients from Christie’s NY locations
• Oversaw movement of artwork for all Christie’s NY auctions by maintaining accurate and timely location reports and managing reporting by warehouse staff
• Managed conflicts arising from external communication with clients
o i.e. property damage and compensation, attaining proof of legal ownership, VIP special requests, etc.
• Controlled operational inventory discrepancy changes supporting Specialists and Sale Managers
o Balanced inventory stock values against balance sheets
o Corrected department reporting errors and ensure departments maintain good practice
• Managed compliance with all legal and data protection obligations
Achievements:
• Delivered weekly personal targets for the Stock Clearance Project
o Average 6-8 initial client contacts per week
o Managed team member, client, and departmental queries
o Overhauled client accounts on a weekly basis and assigning them to team members
• Trained and Managed Inventory Control Coordinators on the Stock Clearance Project
• Grew working relationship with a third-party auction house as Relationship Manager
o Resolved discrepancies, coordinated contracts, client information, and item transfers for a smooth collection process from start to finish
Travel, Europe (November 2017-May 2018)
Victoria and Albert Museum, London, UK
World's leading and largest museum of decorative arts and design.
Gallery Assistant May 2017- November 2017
Worked within the museum galleries providing Art Historical Expertise and Exceptional Client Service
• Orchestrated individual visitor experiences through giving short talks on museum objects, specific galleries, or on the history of the museum
• Delivered extensive knowledge of the collection, layout, and activities to visitors and inspired them to take part in the museum’s daily free activities
• Controlled excellent museum standards through advising curatorial staff on any issues with collection display and environment to ensure excellent care and presentation of artwork
Achievement:
• Consistently met weekly targets:
o Sold 3-6 museum memberships weekly
NHS Foundation Trust, London, UK
National Health Service (NHS) is the publicly funded national healthcare system for England.
Project Manager June 2012– May 2017
Project Manager for Referrals and Admissions across service teams and departments
• Headed operational management of the Referral Project, working closely with the Head of Service and Team Managers to ensure all referrals to the service were dealt with in a timely manner and in accordance with all government compliance and regulations
• Led and monitored Administrator’s workflow on data entry and booking patient appointments
• Oversaw operational duties, i.e. raising purchase orders and liaising with estates
• Delivered ad-hoc admin expertise through editing service bid proposals, producing data for service reports, and formatting and producing content for presentations at executive level
• Organized external and internal meetings, produced agendas, and took minutes
Achievements:
• Developed an Excel workbook to help manage clarity and consistency across teams ensuring teams and clinicians met their KPI’s for number of patient contacts and outcomes
o Saw an increase of 20% more contacts across the board for first quarter and steady increase for following two quarters
• Initiated and Developed a patient satisfaction survey for new patient appointments, which was incorporated as an ongoing survey as part of the service
o Increased patient feedback
o Enabled the service to make positive changes for patients
• Contributed to a positive change in work environment for receptionists/ administrators by streamlining workflow process, i.e. creating a prioritization system for incoming requests and by opening lines of communication between clinicians and administrators
• Developed Meet the Community Events
o Increased community visibility and engagement
o Helped to engage the service with family members of new and existing patients
Intern Sandra Higgins Art Advisor and Curator, London, UK Jan 2012- Mar 2012 Researched and contacted prospective corporate clients, maintained client database
Tickets/ Information Officer Buckingham Palace, London, UK May 2011-Aug 2011 Communicated extensive knowledge of the collection and activities to visitors (Summer Contract)
Special Projects Intern Idea Generation Gallery, London, UK Oct 2010-Mar 2011 Shoreditch’s largest gallery space exhibiting international contemporary art and popular photography.
In this cross-functional role I worked closely with the Gallery Manager and Marketing Manager on ad-hoc projects in Marketing/ Events Planning, Operations, and Exhibition Implementation
• Organized logistics of opening events for exhibitions
• Managed social media platforms: content and implementation
• Executed art handling and installation of artwork and text/ signage
Achievements:
• Grew online audience by 40% through managing content and all aspects of social media platforms; Facebook and Twitter
Exhibition Intern Pioneer Village Museum, Perdue, Indiana, USA Summers 2009/2010 Devised and Implemented a catalogue of artefacts, prepared and designed exhibitions, fundraised with VIP events
Intern Evansville Museum of Art, History, and Science, Indiana, USA Jan 2010-May2010 Aided the Gallery Manager and Registrar in exhibition installation and implementation, object research, cataloguing/ photography and database work
EDUCATION & ACADEMIC ACHIEVEMENTS
2014-2016 SOAS, University of London MA History of Art: Distinction (magna cum laude)
Focus: Philosophy of Art, Representations of Violence in Art
2006-2010 University of Evansville, Indiana, USA BA in Art History with Minor in Business Administration
OTHER
Skills: Research – Excellent Customer Service – Membership Relations – Organizational Effectiveness – Database Administration with Transferable skills – Microsoft Suite – CRM systems – Interpersonal Communication – Fundraising – Confidentiality – Project Management – Social Media Marketing and Writing – Operations Management – Exhibition Planning and Implementation – Staff Management & Training
Interests: Art History, Hiking, Yoga, 20th Century American Literature, Painting, Gardening
Marika Rodrigues
------------
Nationality: US Citizen
EXPERIENCE
Christie’s Auction House, NYC, USA
Leading global auction house of fine arts and antiquities.
Operations-Inventory Controller August 2018 - May 2019
• Lead execution of the Stock Clearance Project
o Returned artwork to Christie’s VIP and HNW clients from Christie’s NY locations
• Oversaw movement of artwork for all Christie’s NY auctions by maintaining accurate and timely location reports and managing reporting by warehouse staff
• Managed conflicts arising from external communication with clients
o i.e. property damage and compensation, attaining proof of legal ownership, VIP special requests, etc.
• Controlled operational inventory discrepancy changes supporting Specialists and Sale Managers
o Balanced inventory stock values against balance sheets
o Corrected department reporting errors and ensure departments maintain good practice
• Managed compliance with all legal and data protection obligations
Achievements:
• Delivered weekly personal targets for the Stock Clearance Project
o Average 6-8 initial client contacts per week
o Managed team member, client, and departmental queries
o Overhauled client accounts on a weekly basis and assigning them to team members
• Trained and Managed Inventory Control Coordinators on the Stock Clearance Project
• Grew working relationship with a third-party auction house as Relationship Manager
o Resolved discrepancies, coordinated contracts, client information, and item transfers for a smooth collection process from start to finish
Travel, Europe (November 2017-May 2018)
Victoria and Albert Museum, London, UK
World's leading and largest museum of decorative arts and design.
Gallery Assistant May 2017- November 2017
Worked within the museum galleries providing Art Historical Expertise and Exceptional Client Service
• Orchestrated individual visitor experiences through giving short talks on museum objects, specific galleries, or on the history of the museum
• Delivered extensive knowledge of the collection, layout, and activities to visitors and inspired them to take part in the museum’s daily free activities
• Controlled excellent museum standards through advising curatorial staff on any issues with collection display and environment to ensure excellent care and presentation of artwork
Achievement:
• Consistently met weekly targets:
o Sold 3-6 museum memberships weekly
NHS Foundation Trust, London, UK
National Health Service (NHS) is the publicly funded national healthcare system for England.
Project Manager June 2012– May 2017
Project Manager for Referrals and Admissions across service teams and departments
• Headed operational management of the Referral Project, working closely with the Head of Service and Team Managers to ensure all referrals to the service were dealt with in a timely manner and in accordance with all government compliance and regulations
• Led and monitored Administrator’s workflow on data entry and booking patient appointments
• Oversaw operational duties, i.e. raising purchase orders and liaising with estates
• Delivered ad-hoc admin expertise through editing service bid proposals, producing data for service reports, and formatting and producing content for presentations at executive level
• Organized external and internal meetings, produced agendas, and took minutes
Achievements:
• Developed an Excel workbook to help manage clarity and consistency across teams ensuring teams and clinicians met their KPI’s for number of patient contacts and outcomes
o Saw an increase of 20% more contacts across the board for first quarter and steady increase for following two quarters
• Initiated and Developed a patient satisfaction survey for new patient appointments, which was incorporated as an ongoing survey as part of the service
o Increased patient feedback
o Enabled the service to make positive changes for patients
• Contributed to a positive change in work environment for receptionists/ administrators by streamlining workflow process, i.e. creating a prioritization system for incoming requests and by opening lines of communication between clinicians and administrators
• Developed Meet the Community Events
o Increased community visibility and engagement
o Helped to engage the service with family members of new and existing patients
Intern Sandra Higgins Art Advisor and Curator, London, UK Jan 2012- Mar 2012 Researched and contacted prospective corporate clients, maintained client database
Tickets/ Information Officer Buckingham Palace, London, UK May 2011-Aug 2011 Communicated extensive knowledge of the collection and activities to visitors (Summer Contract)
Special Projects Intern Idea Generation Gallery, London, UK Oct 2010-Mar 2011 Shoreditch’s largest gallery space exhibiting international contemporary art and popular photography.
In this cross-functional role I worked closely with the Gallery Manager and Marketing Manager on ad-hoc projects in Marketing/ Events Planning, Operations, and Exhibition Implementation
• Organized logistics of opening events for exhibitions
• Managed social media platforms: content and implementation
• Executed art handling and installation of artwork and text/ signage
Achievements:
• Grew online audience by 40% through managing content and all aspects of social media platforms; Facebook and Twitter
Exhibition Intern Pioneer Village Museum, Perdue, Indiana, USA Summers 2009/2010 Devised and Implemented a catalogue of artefacts, prepared and designed exhibitions, fundraised with VIP events
Intern Evansville Museum of Art, History, and Science, Indiana, USA Jan 2010-May2010 Aided the Gallery Manager and Registrar in exhibition installation and implementation, object research, cataloguing/ photography and database work
EDUCATION & ACADEMIC ACHIEVEMENTS
2014-2016 SOAS, University of London MA History of Art: Distinction (magna cum laude)
Focus: Philosophy of Art, Representations of Violence in Art
2006-2010 University of Evansville, Indiana, USA BA in Art History with Minor in Business Administration
OTHER
Skills: Research – Excellent Customer Service – Membership Relations – Organizational Effectiveness – Database Administration with Transferable skills – Microsoft Suite – CRM systems – Interpersonal Communication – Fundraising – Confidentiality – Project Management – Social Media Marketing and Writing – Operations Management – Exhibition Planning and Implementation – Staff Management & Training
Interests: Art History, Hiking, Yoga, 20th Century American Literature, Painting, Gardening