Lucille's Resume
TRAINING PROGRAMS SPECIALIST
Asset Campus Housing, Asset Plus Companies (Houston, TX); Current;
•Develop, organize, conduct & evaluate training programs
•Identify and asses training needs in company of 2,000+ employees
•Create and distribute training materials
•Plan, organize and execute events for groups between 6-250+
OPERATIONS SPECIALIST
Asset Campus Housing, Asset Plus Companies (Houston, TX); July 2016 – August 2018;
•Produce and distribute weekly leasing reports and monthly financial packages
•Train new team members
•Develop new ways to ensure efficiency
•Organized knowledge base that is used company wide
OPERATIONS ASSISTANT
Asset Campus Housing, Asset Plus Companies (Houston, TX); February 2016 to July 2016;
•Provide support for reporting and processing in a timely manner to ensure all reports are delivered
to apartment ownership groups
•Work closely with accounting ensuring all financial reports are delivered and invoices are
completed
•Support the employees by answering any questions on databases that we operate
ASSISTANT GENERAL MANAGER
Asset Campus Housing, Abbey Glenn Apartments (Waco, TX); August 2015 to Feb 2016;
•Control all promotions, advertising and social media
•Collection of all rent payments
•Facilitate communication with the residents as well as their cosigners
•Complete regular financial audits
•Managed a staff of 5 Community Assistants and 2 Maintenance team members
LEASING/MARKETING MANAGER
Asset Campus Housing, The Outpost Apartments (Waco, TX); April 2014 to August 2015;
•Control all advertising and social media
•Complete and review leasing contracts
•Resolve resident and employee conflicts through listening and problem analysis
•Complete regular file audits
•Trained staff sales techniques, phone etiquette and leasing documents
STUDENT WORKER
Baylor Bear Foundation (Waco, TX); February 2012 to September 2014;
•Managed reception area; including, greeting visitors and responding to telephone, email, and in-person requests
for information, and related and maintained spreadsheets using Excel
MARKETING ANALYST INTERN
Intrigue Promotions (Houston, TX); May 2013 August 2013;
•Analyze purchasing trends referring to our product
•Determine strategies and tactics to better sell products
TRAINING PROGRAMS SPECIALIST
Asset Campus Housing, Asset Plus Companies (Houston, TX); Current;
•Develop, organize, conduct & evaluate training programs
•Identify and asses training needs in company of 2,000+ employees
•Create and distribute training materials
•Plan, organize and execute events for groups between 6-250+
OPERATIONS SPECIALIST
Asset Campus Housing, Asset Plus Companies (Houston, TX); July 2016 – August 2018;
•Produce and distribute weekly leasing reports and monthly financial packages
•Train new team members
•Develop new ways to ensure efficiency
•Organized knowledge base that is used company wide
OPERATIONS ASSISTANT
Asset Campus Housing, Asset Plus Companies (Houston, TX); February 2016 to July 2016;
•Provide support for reporting and processing in a timely manner to ensure all reports are delivered
to apartment ownership groups
•Work closely with accounting ensuring all financial reports are delivered and invoices are
completed
•Support the employees by answering any questions on databases that we operate
ASSISTANT GENERAL MANAGER
Asset Campus Housing, Abbey Glenn Apartments (Waco, TX); August 2015 to Feb 2016;
•Control all promotions, advertising and social media
•Collection of all rent payments
•Facilitate communication with the residents as well as their cosigners
•Complete regular financial audits
•Managed a staff of 5 Community Assistants and 2 Maintenance team members
LEASING/MARKETING MANAGER
Asset Campus Housing, The Outpost Apartments (Waco, TX); April 2014 to August 2015;
•Control all advertising and social media
•Complete and review leasing contracts
•Resolve resident and employee conflicts through listening and problem analysis
•Complete regular file audits
•Trained staff sales techniques, phone etiquette and leasing documents
STUDENT WORKER
Baylor Bear Foundation (Waco, TX); February 2012 to September 2014;
•Managed reception area; including, greeting visitors and responding to telephone, email, and in-person requests
for information, and related and maintained spreadsheets using Excel
MARKETING ANALYST INTERN
Intrigue Promotions (Houston, TX); May 2013 August 2013;
•Analyze purchasing trends referring to our product
•Determine strategies and tactics to better sell products