Leasing Consultant
JAMES E. TOWNSEND
21109 Gary Drive #211, Hayward, CA 94546
------------ (Home)
------------ (Cell)
J------------
EMPLOYMENT EXPERIENCE
February 2007 City and County of San Francisco
To March 2009 Municipal Transportation Agency
Enforcement Division
Senior Management Assistant
Review, tabulate and display statistical data, dealing with operating finances, staff deployments, officer safety, citation production and attendance. Review and analyze the operating budget revenues and expenditures, recommend revisions to line Item categories and funding levels and coordinate budget development. Analyze budget to actual expenditures, reconcile variances and institute financial controls. Research grant funding opportunities, analyze complex legislation and transit related public policies, recommend updates, revisions or modifications to policy, administrative and operational procedures. Review short and long range strategic and capital plans and make revisions and/or recommendation as necessary. Develop RFP and administer personal service contract for staff training services. Serve as liaison to MTA Finance, H.R and Grants divisions, as well as to other City Departments.
May 2006 to City and County of San Francisco
January 2007 Department of Building Inspections,
Office of the Director
Legislation and Policy Analyst
Report to Director of Building Inspections. Research, analyze, review and interpret complex legislation and public policy issues for impact on operations. Review and revise existing policies and/or develop and issue new policies and procedures to enhance productivity, efficiencies and effectiveness where required.
Perform best practices research on Conflicts of Interests, Incompatible activities and Quality Control programs, as pertains to Consistency in Code Application. Research and update the five- year strategic management plan i.e. develop goals and objectives, specific program activities and applicable performance measures. Coordinate outreach seminar for industry professionals, to solicit critique of proposed changes to the permit process. Prepare written responses and reports to local Grand Jury findings and audits by the city Controller’s office. Attend various Management, Building Inspection Commission and stakeholder meetings.
August 2005 to City Of Berkeley
May 2006 Department of Public Works
Senior Budget Specialist
Report to the Director of Public Works. Responsibilities included office management and supervision of (8) clerical and professional staff engaged in payroll, purchasing, accounts payable and contract development and processing. Supervise and direct development and issuance of requests for proposals, reviews subcontractors budget request for compliance with Federal, State and City guidelines, approve progress payments and change orders.
Supervise and direct the department’s budgetary and management analysis function. Coordinate planning, preparation and presentation of major budgets, monitors adopted budget and reconcile expenditures. Research and prepare responses to Grand Jury investigations and findings, and internal audits by the city Auditor’s office.
Sept 2004 to San Francisco Public Utilities Commission
Sept 2005 Infrastructure Resources’ Management
Administrative Services Manager
Report to the Manager of Administrative Services. Responsibilities included office management and supervision of (8) administrative and clerical staff engaged in payroll, purchasing and accounts payable. Developed and implemented various policies and standard operating procedures, designed in improve internal operations and inter-agency coordination. I coordinated staff development and training, and managed agency hiring and selections. Assisted with budget development, monitored and reviewed expenditures, analyzed variances and reallocated resources, fleet management.
July 1999 to San Francisco Municipal Railway
Sept 2004 General Manager’s Office
Administrative Services Manager
Direct report to the General Manager, Analyze and modify existing policies, develop new policies, standard operating procedures and ensure staff compliance. Negotiate management performance standards, develop performance measures, periodically monitor and evaluate outcomes based on operating goals and objectives.
Oversee development of the operating budget, monitor expenditures, analyze variances and re-allocate resources. Coordinate all hiring and employee selections, coordinate staff development and manage on-site consultants. Review and interpret complex legislation and respond orally and in writing on behalf of the General Manager to various inquiries from the Mayor, Commission and Board of Supervisors and Patrons.
August 1987 to San Francisco Municipal Railway
July 1999 Deputy General Manager, Maintenance
Senior Management Assistant
Report to Deputy General Manager of maintenance; Supervise (8) administrative staff and oversee administrative processes, with in the facilities and Track and Rail operating divisions, i. e. budgeting, financial administration, hiring, and selections and staff development and training. Develop and administer contracts for procurement of materials and supplies, non-personal services and construction and repair services. Review various policies directly and indirectly affecting transit operations and develop standard operating procedures. Coordinate interdepartmental services (street, facilities and sewer maintenance and repair) with the department of Public Works. Review and interpret complex legislation and administrative agency rules and regulations.
August 1984 to San Francisco General Hospital/Medical Center
August 1987 Nursing Administration
Senior Management Assistant
Manage nursing service administrative office. Supervise (8) administrative staff engaged in purchasing, payroll, accounts payable and contract development. Develop RFP and budgets for capital improvements projects, facility construction and renovation. Develop RFP and administer personal services contracts for nursing services, contracts for equipment leases and procurement of materials and supplies. Review, analyze and interpret legislation and oversight agency rules and regulations, OHSA, State of California, Department of Health, Title 22 Nurse Practices Act, and regulation published by the Joint Commission on Accreditation of Hospitals. Prepare reports and presentations to the San Francisco Health and Civil Service Commissions.
January 1982 to San Francisco Police Department
August 1984 Consent Decree Division
Personnel Analyst
Developed and administered entry level and promotional police officer examinations, consistent with US Supreme Court case law and applicable professional standards. Performed job analysis, content and statistical test validation studies and associated research necessary preparing legally defensible exams. Testify in court as required. Actively participated in departmental recruitment and training activities designed to increase female and minority representation within the department. Serve as liaison to Department management, City and County and other officials, i.e. City Attorney, Mayor’s Office, U.S. Attorney and U.S Federal Judges.
July 1980 to City and County of San Francisco
January 1982 Mayor’s Office of Employment and Training
Contract Monitor
Review, analyze and interpret complex Federal legislation (Comprehensive Employment and Training Act of 1973), and U.S. Department of Labor, administrative rules and regulations.
Negotiate and monitor contractual agreements with community based and public agencies for employment and training services. Review and analyze planned verses actual program achievements and expenditures, review and monitor contractor’s recruitment and selection procedures for consistency with EEO/AA, city, state and federal requirements. Serve as liaison to Federal agencies, community organizations, various city departments and elected officials.
March 1979 to National Alliance of Business
July 1980 Adult Program Services
Regional Ex-Offender Program Coordinator
Supervise sixteen local program managers, requiring routine travel to sixteen west coast cities. Co-sponsor facilitate and coordinate statewide Governor’s conferences, job fairs, and seminars to promote ex-offender hiring, and make presentations to the various member company’s boards of directors. Present progress reports to
N.A.B national President and Board of Directors. Analyze legislation, agency rules and regulations and assist local managers to develop strategies to facilitate ex-offender hiring.
May 1978 to San Mateo County
March 1979 Private Industry Council
Planning and Administrative Analyst
Plan employment and training programs. Review, analyze and interpret the Comprehensive Employment and Training Act and
U.S Labor Department rules and regulations. Conduct labor market and workforce analysis, as well as, population demographic studies of the selected geographical areas of the county. Develop request for proposals, negotiate and administer contracts with private non- profit and public agencies for employment training services for unemployed, underemployed and economically disadvantaged individuals. Prepare annual program budgets, grant proposals and applications for funding consideration. Administered $1.5 million Public Service Employment grant received from the U.S. Department of Labor.
December 1976 to Sacramento Municipal Utility District
May 1978 Personnel Department
Equal Employment Opportunity Coordinator
Develop and administer company Affirmative Action Program. Prepare and submit required reports to the U.S. Equal Employment Opportunity Commission and the U.S. Department of Labor.
Developed focused recruitment and selection procedures designed to accomplish Affirmative Action goals and objectives. Serve as chairperson of the Affirmative Action Planning Committee and as liaison between the company, various community groups and compliance agencies. Attended community meetings and worked with various community organizations and employee organizations in order to maximize recruitment and other program efforts.
Represent the General Manager’s office before SMUD board of director’s and at various public commissions and authorities.
August 1972 to City of Tulsa
August 1976 Manpower Planning Council
Planning and Administrative Analyst
Analyzed and interpreted the Comprehensive Employment and Training Act and federal regulations issued by the U.S. Department of labor, General Services Administration, Housing and Urban Development and the Department of Energy. Plan, monitor, and evaluate employment and training programs designed for unemployed, underemployed and economically disadvantaged individuals. Conduct labor market and workforce analysis.
Negotiate and administer contracts for employment and training services. Monitor contractor’s recruitment and selection strategy for compliance with federal mandates and directives and evaluate overall program effectiveness. Designed and administered program research tools to determine causes for excessively high rates of absenteeism. Prepared grant applications, annual budgets and administered $4.5 million Public Service Employment grant received from the U.S. Department of Labor. Prepare and disseminate program requirements and funding information to the Mayor, City Commission, Area Planning Council and other interested parties and participants.
December 1968 to City of Tulsa
August 1972 Police Department
Police Officer
Routinely patrolled a designated area of the city to prevent and/or discover criminal acts. Respond to emergency situations; enforce criminal laws and motor vehicle codes. Take proper police action to preserve crime scenes, gather evidence, locate witnesses and identify, pursue and arrest suspects and perpetrators of criminal acts. Testify and present evidence in court against persons accused of committing crimes. Perform initial investigation of crimes and prepare reports for follow-up investigators. Review facts of incidents to determine whether a violation or crime has taken place. Monitor, note, report and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area, prepare field interrogation cards, incident reports, end of shift reports and other forms of documentation.
EDUCATION
1989 San Francisco Law School, San Francisco, California Juris Doctor, Law
1976 University of Tulsa, Tulsa, Oklahoma
Master of Arts, Urban Studies- Policy, Planning and Administration
1972 University of Tulsa, Tulsa, Oklahoma, Bachelor of Science, Sociology/Social Work
JAMES E. TOWNSEND
21109 Gary Drive #211, Hayward, CA 94546
------------ (Home)
------------ (Cell)
J------------
EMPLOYMENT EXPERIENCE
February 2007 City and County of San Francisco
To March 2009 Municipal Transportation Agency
Enforcement Division
Senior Management Assistant
Review, tabulate and display statistical data, dealing with operating finances, staff deployments, officer safety, citation production and attendance. Review and analyze the operating budget revenues and expenditures, recommend revisions to line Item categories and funding levels and coordinate budget development. Analyze budget to actual expenditures, reconcile variances and institute financial controls. Research grant funding opportunities, analyze complex legislation and transit related public policies, recommend updates, revisions or modifications to policy, administrative and operational procedures. Review short and long range strategic and capital plans and make revisions and/or recommendation as necessary. Develop RFP and administer personal service contract for staff training services. Serve as liaison to MTA Finance, H.R and Grants divisions, as well as to other City Departments.
May 2006 to City and County of San Francisco
January 2007 Department of Building Inspections,
Office of the Director
Legislation and Policy Analyst
Report to Director of Building Inspections. Research, analyze, review and interpret complex legislation and public policy issues for impact on operations. Review and revise existing policies and/or develop and issue new policies and procedures to enhance productivity, efficiencies and effectiveness where required.
Perform best practices research on Conflicts of Interests, Incompatible activities and Quality Control programs, as pertains to Consistency in Code Application. Research and update the five- year strategic management plan i.e. develop goals and objectives, specific program activities and applicable performance measures. Coordinate outreach seminar for industry professionals, to solicit critique of proposed changes to the permit process. Prepare written responses and reports to local Grand Jury findings and audits by the city Controller’s office. Attend various Management, Building Inspection Commission and stakeholder meetings.
August 2005 to City Of Berkeley
May 2006 Department of Public Works
Senior Budget Specialist
Report to the Director of Public Works. Responsibilities included office management and supervision of (8) clerical and professional staff engaged in payroll, purchasing, accounts payable and contract development and processing. Supervise and direct development and issuance of requests for proposals, reviews subcontractors budget request for compliance with Federal, State and City guidelines, approve progress payments and change orders.
Supervise and direct the department’s budgetary and management analysis function. Coordinate planning, preparation and presentation of major budgets, monitors adopted budget and reconcile expenditures. Research and prepare responses to Grand Jury investigations and findings, and internal audits by the city Auditor’s office.
Sept 2004 to San Francisco Public Utilities Commission
Sept 2005 Infrastructure Resources’ Management
Administrative Services Manager
Report to the Manager of Administrative Services. Responsibilities included office management and supervision of (8) administrative and clerical staff engaged in payroll, purchasing and accounts payable. Developed and implemented various policies and standard operating procedures, designed in improve internal operations and inter-agency coordination. I coordinated staff development and training, and managed agency hiring and selections. Assisted with budget development, monitored and reviewed expenditures, analyzed variances and reallocated resources, fleet management.
July 1999 to San Francisco Municipal Railway
Sept 2004 General Manager’s Office
Administrative Services Manager
Direct report to the General Manager, Analyze and modify existing policies, develop new policies, standard operating procedures and ensure staff compliance. Negotiate management performance standards, develop performance measures, periodically monitor and evaluate outcomes based on operating goals and objectives.
Oversee development of the operating budget, monitor expenditures, analyze variances and re-allocate resources. Coordinate all hiring and employee selections, coordinate staff development and manage on-site consultants. Review and interpret complex legislation and respond orally and in writing on behalf of the General Manager to various inquiries from the Mayor, Commission and Board of Supervisors and Patrons.
August 1987 to San Francisco Municipal Railway
July 1999 Deputy General Manager, Maintenance
Senior Management Assistant
Report to Deputy General Manager of maintenance; Supervise (8) administrative staff and oversee administrative processes, with in the facilities and Track and Rail operating divisions, i. e. budgeting, financial administration, hiring, and selections and staff development and training. Develop and administer contracts for procurement of materials and supplies, non-personal services and construction and repair services. Review various policies directly and indirectly affecting transit operations and develop standard operating procedures. Coordinate interdepartmental services (street, facilities and sewer maintenance and repair) with the department of Public Works. Review and interpret complex legislation and administrative agency rules and regulations.
August 1984 to San Francisco General Hospital/Medical Center
August 1987 Nursing Administration
Senior Management Assistant
Manage nursing service administrative office. Supervise (8) administrative staff engaged in purchasing, payroll, accounts payable and contract development. Develop RFP and budgets for capital improvements projects, facility construction and renovation. Develop RFP and administer personal services contracts for nursing services, contracts for equipment leases and procurement of materials and supplies. Review, analyze and interpret legislation and oversight agency rules and regulations, OHSA, State of California, Department of Health, Title 22 Nurse Practices Act, and regulation published by the Joint Commission on Accreditation of Hospitals. Prepare reports and presentations to the San Francisco Health and Civil Service Commissions.
January 1982 to San Francisco Police Department
August 1984 Consent Decree Division
Personnel Analyst
Developed and administered entry level and promotional police officer examinations, consistent with US Supreme Court case law and applicable professional standards. Performed job analysis, content and statistical test validation studies and associated research necessary preparing legally defensible exams. Testify in court as required. Actively participated in departmental recruitment and training activities designed to increase female and minority representation within the department. Serve as liaison to Department management, City and County and other officials, i.e. City Attorney, Mayor’s Office, U.S. Attorney and U.S Federal Judges.
July 1980 to City and County of San Francisco
January 1982 Mayor’s Office of Employment and Training
Contract Monitor
Review, analyze and interpret complex Federal legislation (Comprehensive Employment and Training Act of 1973), and U.S. Department of Labor, administrative rules and regulations.
Negotiate and monitor contractual agreements with community based and public agencies for employment and training services. Review and analyze planned verses actual program achievements and expenditures, review and monitor contractor’s recruitment and selection procedures for consistency with EEO/AA, city, state and federal requirements. Serve as liaison to Federal agencies, community organizations, various city departments and elected officials.
March 1979 to National Alliance of Business
July 1980 Adult Program Services
Regional Ex-Offender Program Coordinator
Supervise sixteen local program managers, requiring routine travel to sixteen west coast cities. Co-sponsor facilitate and coordinate statewide Governor’s conferences, job fairs, and seminars to promote ex-offender hiring, and make presentations to the various member company’s boards of directors. Present progress reports to
N.A.B national President and Board of Directors. Analyze legislation, agency rules and regulations and assist local managers to develop strategies to facilitate ex-offender hiring.
May 1978 to San Mateo County
March 1979 Private Industry Council
Planning and Administrative Analyst
Plan employment and training programs. Review, analyze and interpret the Comprehensive Employment and Training Act and
U.S Labor Department rules and regulations. Conduct labor market and workforce analysis, as well as, population demographic studies of the selected geographical areas of the county. Develop request for proposals, negotiate and administer contracts with private non- profit and public agencies for employment training services for unemployed, underemployed and economically disadvantaged individuals. Prepare annual program budgets, grant proposals and applications for funding consideration. Administered $1.5 million Public Service Employment grant received from the U.S. Department of Labor.
December 1976 to Sacramento Municipal Utility District
May 1978 Personnel Department
Equal Employment Opportunity Coordinator
Develop and administer company Affirmative Action Program. Prepare and submit required reports to the U.S. Equal Employment Opportunity Commission and the U.S. Department of Labor.
Developed focused recruitment and selection procedures designed to accomplish Affirmative Action goals and objectives. Serve as chairperson of the Affirmative Action Planning Committee and as liaison between the company, various community groups and compliance agencies. Attended community meetings and worked with various community organizations and employee organizations in order to maximize recruitment and other program efforts.
Represent the General Manager’s office before SMUD board of director’s and at various public commissions and authorities.
August 1972 to City of Tulsa
August 1976 Manpower Planning Council
Planning and Administrative Analyst
Analyzed and interpreted the Comprehensive Employment and Training Act and federal regulations issued by the U.S. Department of labor, General Services Administration, Housing and Urban Development and the Department of Energy. Plan, monitor, and evaluate employment and training programs designed for unemployed, underemployed and economically disadvantaged individuals. Conduct labor market and workforce analysis.
Negotiate and administer contracts for employment and training services. Monitor contractor’s recruitment and selection strategy for compliance with federal mandates and directives and evaluate overall program effectiveness. Designed and administered program research tools to determine causes for excessively high rates of absenteeism. Prepared grant applications, annual budgets and administered $4.5 million Public Service Employment grant received from the U.S. Department of Labor. Prepare and disseminate program requirements and funding information to the Mayor, City Commission, Area Planning Council and other interested parties and participants.
December 1968 to City of Tulsa
August 1972 Police Department
Police Officer
Routinely patrolled a designated area of the city to prevent and/or discover criminal acts. Respond to emergency situations; enforce criminal laws and motor vehicle codes. Take proper police action to preserve crime scenes, gather evidence, locate witnesses and identify, pursue and arrest suspects and perpetrators of criminal acts. Testify and present evidence in court against persons accused of committing crimes. Perform initial investigation of crimes and prepare reports for follow-up investigators. Review facts of incidents to determine whether a violation or crime has taken place. Monitor, note, report and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area, prepare field interrogation cards, incident reports, end of shift reports and other forms of documentation.
EDUCATION
1989 San Francisco Law School, San Francisco, California Juris Doctor, Law
1976 University of Tulsa, Tulsa, Oklahoma
Master of Arts, Urban Studies- Policy, Planning and Administration
1972 University of Tulsa, Tulsa, Oklahoma, Bachelor of Science, Sociology/Social Work