Latasha resume
Latasha Williams
409 Feldspar Way Durham, NC 27703
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EDUCATION
North Carolina Central University, Durham NC
Bachelor of Social Work, August 2017
Computer Skills: Microsoft Office
SOCIAL WORK EXPERIENCE
Social Work Intern, Durham Housing Authority, Durham, NC
Full-time field placement, June 2017 – August 2017
Resident Services Department
Collaborated with community partners to provide job placement and resources to residents living in low-income communities
Engaged with various diverse clients on establishing and accomplishing goals to obtain self-sufficiency
Applied critical thinking skills to find ways parents could increase their involvement with their children inside and outside of their residence
Assisted and engaged with summer camp participants through various activities to broaden their knowledge on different colleges and universities
Community Project, Cornwallis Resident Community, Durham NC, August 2017
Initiated and facilitated parent engagement seminar to enhance the communication and involvement with children
Helped families explore different options on how to get involved with their children through role play, and communication
ADDITONAL EXPERIENCE
Sales & Service Representative III, First Citizens Bank, Durham, NC, September 2018-Present
Worked with new and existing clients to resolve financial concerns and issues
Provided customer service and cross-selling opportunities during account opening
Uncovered potential referral opportunities to other bankers and professionals
Handled various cash and payment transactions for clients
Non-Profit Volunteer, DBBA Queens of the City Dance Company, Durham, NC, February 2016 – April 2017
Worked with female youth on developing dance technique training to increase their
Organized and conducted fundraisers to provide attire for competitions, and performances
Camp Counselor I, Durham Parks and Recreation, Durham, NC, June 2016 – August 2016
Initiated in teaching summer camp participants various indoor and outdoor recreational activities in a recreational setting.
Conducted weekly team building exercises with participants to increase their level of communication skills
Conducted weekly dance lessons to increase the mobility and activeness with various age groups
Merchandise Team Member, Babies “R” Us, Durham, NC, October 2010 - August 2016
Attracted potential customers by answering product and service questions; suggesting information about other products and services
Answered customer calls for purchase and answer customer questions
Met monthly sales goals
Functioned as a cashier, greet customers, and assist with purchase questions
Youth Program Coordinator, Durham Parks and Recreation, Durham, NC, August 2009 – June 2013
Collaborated with local business owners to provide funding and resources for upcoming engagements
Assisted director in organizing business ventures, meetings, and attendance for participants
Organized and maintained financial transactions and services
Customer Service Team Member, Target Stores, Raleigh, NC, May 2008 - October 2010
Answered customer calls
Restocked, organized, and displayed merchandise
Provided excellent customer service Via in-bound and out-bound calls
Prepared, sorted, and organized paperwork files for different departments
Performed HR duties, paperwork for new hires, trained new hires, and made schedules for team members
Assistant Property Manager, Springwood Park Apartments, Durham, NC, April 2006 - April 2008
Prepared, assisted and reviewed accuracy of all leasing paperwork,
Showed prospective renters apartments, and make follow-up calls about services
Scheduled maintenance services, record progress, and follow-up with services
Maintained monthly quotas for the leasing of apartments with the property management
Assured that the leasing office, model, property appearance and curb appeal is acceptable and apartments are ready to show to prospective residents.
Hostess, Red Robin, Raleigh, NC, April 2005 - March 2006
Answered multi-line phone lines for orders and questions
Greeted and assisted customers about their dining experience
Recorded and followed up on customer restaurant experience cards
TRAININGS
Trauma-Focused Cognitive-Behavioral Therapy with Childhood Traumatic Grief, National Crime Victims and Treatment Center, 2017
Collaborative Institutional Training Initiative, CITI Ethics Program, 2016
AFFILATIONS
National Association of Social Workers
Social Work Society, North Carolina Central University
INTERESTS
Team building, empowering others, providing resources, mentoring and advocating for women.
Latasha Williams
409 Feldspar Way Durham, NC 27703
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------------
References
Jasma Ikard-Rankin-FSS Coordinator, Durham Housing Authority-Resident Services
Email: ------------
Phone Number: ------------ Ext. 7430
Ayeshinaye Holt
Email: ------------
Phone Number: ------------
Tammy Jacobs- Education Program Manager
Email: ------------
Phone Number: ------------ Ext. 7428
Latasha Williams
409 Feldspar Way Durham, NC 27703
------------
------------
EDUCATION
North Carolina Central University, Durham NC
Bachelor of Social Work, August 2017
Computer Skills: Microsoft Office
SOCIAL WORK EXPERIENCE
Social Work Intern, Durham Housing Authority, Durham, NC
Full-time field placement, June 2017 – August 2017
Resident Services Department
Collaborated with community partners to provide job placement and resources to residents living in low-income communities
Engaged with various diverse clients on establishing and accomplishing goals to obtain self-sufficiency
Applied critical thinking skills to find ways parents could increase their involvement with their children inside and outside of their residence
Assisted and engaged with summer camp participants through various activities to broaden their knowledge on different colleges and universities
Community Project, Cornwallis Resident Community, Durham NC, August 2017
Initiated and facilitated parent engagement seminar to enhance the communication and involvement with children
Helped families explore different options on how to get involved with their children through role play, and communication
ADDITONAL EXPERIENCE
Sales & Service Representative III, First Citizens Bank, Durham, NC, September 2018-Present
Worked with new and existing clients to resolve financial concerns and issues
Provided customer service and cross-selling opportunities during account opening
Uncovered potential referral opportunities to other bankers and professionals
Handled various cash and payment transactions for clients
Non-Profit Volunteer, DBBA Queens of the City Dance Company, Durham, NC, February 2016 – April 2017
Worked with female youth on developing dance technique training to increase their
Organized and conducted fundraisers to provide attire for competitions, and performances
Camp Counselor I, Durham Parks and Recreation, Durham, NC, June 2016 – August 2016
Initiated in teaching summer camp participants various indoor and outdoor recreational activities in a recreational setting.
Conducted weekly team building exercises with participants to increase their level of communication skills
Conducted weekly dance lessons to increase the mobility and activeness with various age groups
Merchandise Team Member, Babies “R” Us, Durham, NC, October 2010 - August 2016
Attracted potential customers by answering product and service questions; suggesting information about other products and services
Answered customer calls for purchase and answer customer questions
Met monthly sales goals
Functioned as a cashier, greet customers, and assist with purchase questions
Youth Program Coordinator, Durham Parks and Recreation, Durham, NC, August 2009 – June 2013
Collaborated with local business owners to provide funding and resources for upcoming engagements
Assisted director in organizing business ventures, meetings, and attendance for participants
Organized and maintained financial transactions and services
Customer Service Team Member, Target Stores, Raleigh, NC, May 2008 - October 2010
Answered customer calls
Restocked, organized, and displayed merchandise
Provided excellent customer service Via in-bound and out-bound calls
Prepared, sorted, and organized paperwork files for different departments
Performed HR duties, paperwork for new hires, trained new hires, and made schedules for team members
Assistant Property Manager, Springwood Park Apartments, Durham, NC, April 2006 - April 2008
Prepared, assisted and reviewed accuracy of all leasing paperwork,
Showed prospective renters apartments, and make follow-up calls about services
Scheduled maintenance services, record progress, and follow-up with services
Maintained monthly quotas for the leasing of apartments with the property management
Assured that the leasing office, model, property appearance and curb appeal is acceptable and apartments are ready to show to prospective residents.
Hostess, Red Robin, Raleigh, NC, April 2005 - March 2006
Answered multi-line phone lines for orders and questions
Greeted and assisted customers about their dining experience
Recorded and followed up on customer restaurant experience cards
TRAININGS
Trauma-Focused Cognitive-Behavioral Therapy with Childhood Traumatic Grief, National Crime Victims and Treatment Center, 2017
Collaborative Institutional Training Initiative, CITI Ethics Program, 2016
AFFILATIONS
National Association of Social Workers
Social Work Society, North Carolina Central University
INTERESTS
Team building, empowering others, providing resources, mentoring and advocating for women.
Latasha Williams
409 Feldspar Way Durham, NC 27703
------------
------------
References
Jasma Ikard-Rankin-FSS Coordinator, Durham Housing Authority-Resident Services
Email: ------------
Phone Number: ------------ Ext. 7430
Ayeshinaye Holt
Email: ------------
Phone Number: ------------
Tammy Jacobs- Education Program Manager
Email: ------------
Phone Number: ------------ Ext. 7428