Keonya Gilliam-Harrell's Resume
Objective: To obtain an internship/career in relation to my college studies in Psychology and/or Child Development.
Education
• Highland Springs High School, Henrico, VA
• Hampton University, Hampton, VA
Professional Experience
Consumer Directed Services
Mr. & Mrs. Washington December 2016 – May 2019
• Assist special needs child: Cerebral Palsy/Chronic Lung Disease
• Trained in utilizing G-tube, trach, and suction catheter
• Provide medications and meals
• Bathing, educational activities, play, etc.
• Assist with indoor and outdoor activities
Summer Internship: Virginia Premier Health Plan
Medical Management Grievances and Appeals May 2019—August 2019
• Assist with daily Grievance and Appeals intake process
• Enter member grievances and provider appeals into the Medical Management database
• Sort, scanned and distributed incoming mail and fax for the department
• Assist with drafting acknowledgement and resolution letters within a timely manner
• Assigned grievances to coordinator
Administration Department May 2018—August 2018
• Provide general administrative support including; data entry, mailing, copying and scanning
• Schedule meetings
• Organize and create spreadsheets using Excel and Microsoft.
Child Care
Mr. & Mrs. Ernest Ellis June 2017 – September 2017
• Maintain child-friendly and safe environment
• Prepare breakfast and lunch
• Engaged in a range of educational and fun activities
Retail: Customer Support Associate
At Home May 2016 – August 2016
• Provided customers with a positive shopping experience
• Accurately performed cashier duties while processing all transactions per store policies
References
Virginia Premier Supervisor: Tierra Clarke
Contact: ------------
The Washington’s
Contact: ------------
The Ellis’s: Jacenta Ellis
Contact: ------------
At Home Supervisor: Sandy Waevekin
Contact: ------------
Objective: To obtain an internship/career in relation to my college studies in Psychology and/or Child Development.
Education
• Highland Springs High School, Henrico, VA
• Hampton University, Hampton, VA
Professional Experience
Consumer Directed Services
Mr. & Mrs. Washington December 2016 – May 2019
• Assist special needs child: Cerebral Palsy/Chronic Lung Disease
• Trained in utilizing G-tube, trach, and suction catheter
• Provide medications and meals
• Bathing, educational activities, play, etc.
• Assist with indoor and outdoor activities
Summer Internship: Virginia Premier Health Plan
Medical Management Grievances and Appeals May 2019—August 2019
• Assist with daily Grievance and Appeals intake process
• Enter member grievances and provider appeals into the Medical Management database
• Sort, scanned and distributed incoming mail and fax for the department
• Assist with drafting acknowledgement and resolution letters within a timely manner
• Assigned grievances to coordinator
Administration Department May 2018—August 2018
• Provide general administrative support including; data entry, mailing, copying and scanning
• Schedule meetings
• Organize and create spreadsheets using Excel and Microsoft.
Child Care
Mr. & Mrs. Ernest Ellis June 2017 – September 2017
• Maintain child-friendly and safe environment
• Prepare breakfast and lunch
• Engaged in a range of educational and fun activities
Retail: Customer Support Associate
At Home May 2016 – August 2016
• Provided customers with a positive shopping experience
• Accurately performed cashier duties while processing all transactions per store policies
References
Virginia Premier Supervisor: Tierra Clarke
Contact: ------------
The Washington’s
Contact: ------------
The Ellis’s: Jacenta Ellis
Contact: ------------
At Home Supervisor: Sandy Waevekin
Contact: ------------