KATHERINE BOL�VAR
KATHERINE BOLIVAR ALDANA Mobile: ------------. Email: ------------ 1560 NW 15th Street Rd apt. 14. Miami, Fl. 33125 Skillful project manager engineer with commercial abilities that understands and search for the clients’ satisfaction within the organization standards. My key professional attributes include: ? Capacity to lead and maintain a healthy work relationship environment. ? Efficiency in solving problems, project managing, searching and understanding clients’ needs. ? Highly-developed analytical and capacity to multi-task in a fast-paced environment ? Significant customer service experience and communication skills with people at all levels ? Detail-oriented and ability to effectively work individually and/or in a team ? IT expertise including Microsoft Office (Word, Excel, Power Point, Project, Visio), Asterisk, Pathloss, Linux, managing ERP and CRM. ? Telecommunication knowledge: Microwave, VoIP, Network (netting, subnetting, network desing), WIFI and Optic Fiber. ? Undergrad studies in Telecommunications Engineering and grad studies in Project Manager. ? Spanish native speaker, fluent in English and Italian. Professional Experience IT and communication Ministry (MinTIC), WIFI analyst Bogota, Colombia Feb - 2018 to Dec – 2018 ? Responsible of monitoring at real-time the national WIFI Service. ? Analyze and report the anomalies of the national WIFI service. ? Generate weekly reports on the status and operation of the zones. ? Support the group of promotions, supplying the required information. ? Generate the analytical reports needed. IP Technologies, Senior Planning & Design Engineer Bogota, Colombia Apr - 2017 to Jan – 2018 ? Responsible of planning, designing and carrying out new services for the organization’s portfolio under ISO 9001 and ISO / IEC 20000-1 ITIL standards. ? Optimize the processes of creating offers. ? Design and enhance WIFI networks, structured cabling, IP Unified Communications, Fiber Optics, GPON and CCTV networks, adapted to each client’s needs. ? Ensure compliance with the Design Department internal KPIs. ? Maintain direct contact with both, suppliers and with the company's allies in search of new opportunities. ? Marketing. Global Job S.A.S., Commercial Engineer Bogota, Colombia Jul - 2016 to Mar – 2017 ? Study the electrical service market. ? Search and analyze new prospects. ? Pose and create new business strategies. ? Prepare and hold meetings and presentations for prospects and clients. ? Study the requirements and needs of prospects and clients. ? Creation of offers. ? Tracking offers. ? Management of CRM platform. ? Planning and start-up of attendance at events. Gecko S.A.S., Project Director Bogota, Colombia Jul - 2015 to Jul – 2016 ? Coordinate and supervise the Support and Development personnel performance. ? Examine and control the projects’ budget. ? Manage and supervise the help desk performance. ? Analyze, coordinate and follow up the projects’ execution. ? Ensure that the personnel in charge provide their services promptly and efficiently. ? Coordinate site visits. ? Implement mechanisms aimed to achieving maximum customer satisfaction, or the implementation of projects. Banco Fondo Comun C.A., Network Analyst Caracas, Venezuela Apr - 2013 to Sep – 2013 ? Be part of the bank's DATACENTER implementation team. ? Cisco router and switch configuration. ? Implement, monitor and solve the problems presented in the Bank’s national networks (WAN, LAN and WIFI). ? Investigation and resolution of failures. ? Help desk to the agencies’ internal lines.
Ceragon Networks, Project Controller Caracas, Venezuela Mar - 2012 to Apr – 2013 ? Responsible of the microwave projects performance. ? Coordinate the delivery times. ? Generate bi weekly, the status reports of each of the projects. ? Preservation the budget. ? Responsible of the project manager software. ? Constant monitoring of each of the projects, times, budget, contractors, access, materials. ? Assist and support the Operation Manager with updates and meetings. Ceragon Networks, Presales Engineer Caracas, Venezuela Jan - 2011 to Mar– 2012 ? Responsible of finding out the clients’ needs and possibilities. ? Analyze and calculate the microwave networks performances. ? In charge of designing and optimize microwave networks. ? Create the accurate proposal within the clients’ requirements. ? Build cases of study for new opportunities. EDUCATIONAL Project Manager Universidad Santo Tomas Bogota, Colombia 2014-2015 Achievements: ? Obtained distinction in Marketing for designing and creating a babies early stimulation product. ? Obtained distinction in Project Management for the design of a Unified communications solution project. Telecommunication Engineer Universidad Catolica Andres Bello Caracas, Venezuela 2003-2011 Relevant Coursework: Digital Electronic, Economics, Electromagnetics’ Fields, Communications, Microwave, Accounting, Telematics, Antennas, Optics’ Communications, Radio Communication, Signals, Radar Systems, Telematics Systems, Management and legislation, VoIP. OTHER TRAINING ? Telecommunications conference UCAB, Caracas-Venezuela (2004 - 2010) ? Astricon Denver, United States (2011). ? Engineering Traffic. CONATEL, Caracas-Venezuela (2012). ? Radio IP-10 Series, Caracas-Venezuela.
KATHERINE BOLIVAR ALDANA Mobile: ------------. Email: ------------ 1560 NW 15th Street Rd apt. 14. Miami, Fl. 33125 Skillful project manager engineer with commercial abilities that understands and search for the clients’ satisfaction within the organization standards. My key professional attributes include: ? Capacity to lead and maintain a healthy work relationship environment. ? Efficiency in solving problems, project managing, searching and understanding clients’ needs. ? Highly-developed analytical and capacity to multi-task in a fast-paced environment ? Significant customer service experience and communication skills with people at all levels ? Detail-oriented and ability to effectively work individually and/or in a team ? IT expertise including Microsoft Office (Word, Excel, Power Point, Project, Visio), Asterisk, Pathloss, Linux, managing ERP and CRM. ? Telecommunication knowledge: Microwave, VoIP, Network (netting, subnetting, network desing), WIFI and Optic Fiber. ? Undergrad studies in Telecommunications Engineering and grad studies in Project Manager. ? Spanish native speaker, fluent in English and Italian. Professional Experience IT and communication Ministry (MinTIC), WIFI analyst Bogota, Colombia Feb - 2018 to Dec – 2018 ? Responsible of monitoring at real-time the national WIFI Service. ? Analyze and report the anomalies of the national WIFI service. ? Generate weekly reports on the status and operation of the zones. ? Support the group of promotions, supplying the required information. ? Generate the analytical reports needed. IP Technologies, Senior Planning & Design Engineer Bogota, Colombia Apr - 2017 to Jan – 2018 ? Responsible of planning, designing and carrying out new services for the organization’s portfolio under ISO 9001 and ISO / IEC 20000-1 ITIL standards. ? Optimize the processes of creating offers. ? Design and enhance WIFI networks, structured cabling, IP Unified Communications, Fiber Optics, GPON and CCTV networks, adapted to each client’s needs. ? Ensure compliance with the Design Department internal KPIs. ? Maintain direct contact with both, suppliers and with the company's allies in search of new opportunities. ? Marketing. Global Job S.A.S., Commercial Engineer Bogota, Colombia Jul - 2016 to Mar – 2017 ? Study the electrical service market. ? Search and analyze new prospects. ? Pose and create new business strategies. ? Prepare and hold meetings and presentations for prospects and clients. ? Study the requirements and needs of prospects and clients. ? Creation of offers. ? Tracking offers. ? Management of CRM platform. ? Planning and start-up of attendance at events. Gecko S.A.S., Project Director Bogota, Colombia Jul - 2015 to Jul – 2016 ? Coordinate and supervise the Support and Development personnel performance. ? Examine and control the projects’ budget. ? Manage and supervise the help desk performance. ? Analyze, coordinate and follow up the projects’ execution. ? Ensure that the personnel in charge provide their services promptly and efficiently. ? Coordinate site visits. ? Implement mechanisms aimed to achieving maximum customer satisfaction, or the implementation of projects. Banco Fondo Comun C.A., Network Analyst Caracas, Venezuela Apr - 2013 to Sep – 2013 ? Be part of the bank's DATACENTER implementation team. ? Cisco router and switch configuration. ? Implement, monitor and solve the problems presented in the Bank’s national networks (WAN, LAN and WIFI). ? Investigation and resolution of failures. ? Help desk to the agencies’ internal lines.
Ceragon Networks, Project Controller Caracas, Venezuela Mar - 2012 to Apr – 2013 ? Responsible of the microwave projects performance. ? Coordinate the delivery times. ? Generate bi weekly, the status reports of each of the projects. ? Preservation the budget. ? Responsible of the project manager software. ? Constant monitoring of each of the projects, times, budget, contractors, access, materials. ? Assist and support the Operation Manager with updates and meetings. Ceragon Networks, Presales Engineer Caracas, Venezuela Jan - 2011 to Mar– 2012 ? Responsible of finding out the clients’ needs and possibilities. ? Analyze and calculate the microwave networks performances. ? In charge of designing and optimize microwave networks. ? Create the accurate proposal within the clients’ requirements. ? Build cases of study for new opportunities. EDUCATIONAL Project Manager Universidad Santo Tomas Bogota, Colombia 2014-2015 Achievements: ? Obtained distinction in Marketing for designing and creating a babies early stimulation product. ? Obtained distinction in Project Management for the design of a Unified communications solution project. Telecommunication Engineer Universidad Catolica Andres Bello Caracas, Venezuela 2003-2011 Relevant Coursework: Digital Electronic, Economics, Electromagnetics’ Fields, Communications, Microwave, Accounting, Telematics, Antennas, Optics’ Communications, Radio Communication, Signals, Radar Systems, Telematics Systems, Management and legislation, VoIP. OTHER TRAINING ? Telecommunications conference UCAB, Caracas-Venezuela (2004 - 2010) ? Astricon Denver, United States (2011). ? Engineering Traffic. CONATEL, Caracas-Venezuela (2012). ? Radio IP-10 Series, Caracas-Venezuela.