Kara Klauer - Professional Manager
KARA M. KLAUER
Tel: ------------, ------------
Diversified background in operations and management in a corporate setting, sales, management, marketing, general accounting, and executive level human resources. Able to demonstrate department growth and profits, manifesting monthly fiscal operation reports, departmental contract review and renewals, maintain individual employee chronological record management, as well as review of daily percentages needed to maintain current staff levels and overall department productivity. Backed by a solid work history, reputation as a team player; remedial and resolute planner, and consistently driven to being the best.
Advanced skills in Microsoft products, Kronos timekeeping and scheduling, Outlook, StaffPak+, PeopleSoft, ABS medical software, and Micros
Scottsdale Community College, Scottsdale, AZ
Associates Degree 2010
Ottawa University, Phoenix, AZ
76 credit hours completed towards undergrad program
Nationwide Signing Services, Tempe, AZ 2018
Notary Signing Agent
Accept loan signing assignments via e-mail or phone. Print and prepare loan documents, review closing documents for accuracy in names, addresses, dates and legal information, describes lender loan documents within scope and obtains signatures, ability to contact lender from the table to immediately address any client concerns, scan/email/courier executed documents in an appropriate timeframe, performs 30+ signings each month, 100% accuracy.
Banner Boswell Medical Center, Sun City, AZ 2016 – 2018
Department Manager (Transportation, Internal and External)
Works directly with clinical care operations director, responsible for planning, directing and overseeing the operations and fiscal health of an operating unit within this organization. Responsible for overseeing and leading the work of a staff of 35 on day to day patient transportation needs within this facility as well as overseeing a fleet and overseeing the external patient transport to rehabilitation and outsourced facilities, including but not limited to MD Anderson Cancer Centers. Additionally, responsible for direct activities related to dispatching, routing, and tracking transportation vehicles, plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. direct investigations to verify and resolve patient and/or intra-departmental complaints, serve as contact persons for all staff assigned to various departments to assist in transport of patients, and implement schedule and policy changes.
KTL Klassics Bakery, Peoria, AZ 10/2012 – 10/2015
Owner/Baker
Write press releases and market by promoting and designing upcoming sales and events through media outlets and networking agencies, preparing baked goods such as pastries, breads, cakes and cookies, experienced in baking in large quantities, responsible for merchandising baked goods and quality control.
Two Gals Event Planning, Phoenix, AZ 2012-2014
Event Planning and Marketing Associate
Impacts sales results by developing, supporting and executing field marketing and segment activities, executes marketing campaigns and plans events with a team of coordinators.
Mayo Clinic Hospital, Phoenix, AZ 2011 – 2012
Patient Care Technician
Demonstrated the ability to interact with patients and family members from diverse cultures and backgrounds , recognized changes in patient condition and reports to appropriate person as evidenced by documentation, applied appropriate techniques in range of motion, transferring, ambulating and positioning of patients as evidenced by observation, applied protective restraints safely and appropriately as evidenced by observation, demonstrated ability to perform in emergency situations as evidenced by observation, assisted in the admission, discharge and transfer of patients as evidenced by documentation and/or observation, demonstrated competency in some or all of these selected technical skills: insertion and care of Foley catheters, sterile technique and simple dressings, discontinuation of IV's, Blood glucose, I & O monitoring, phlebotomy, EKG, set up and maintaining traction equipment, splinting (for Emergency Services), responded to patient requests and call lights in a timely manner as evidenced by customer feedback and observation and customer service.
Bright Star of Greater Scottsdale, Scottsdale, Arizona 2010 - 2011
Patient Intake Coordinator
Handle newly discharged patients into home health sector, assist in processing case management, strong ability to read medical terminology as well as ICD 9 coding for billing, obtaining insurance authorizations for patient care, coordinate all aspects of scheduling field staff, maintain confidential patient information in medical database utilizing my IT background, HIPPA regulation compliance, as well as payroll processing preparation.
Apex Mechanical Solutions, Burbank, California 2005 - 2007
Human Resource Manager/Accounting Administrator
Creation and implementation of company policy and procedural guidelines, create and maintain database for clientele as well as current and newly hired employees, accounts payable and receivable, invoicing, billings, credit/debits, and collections on past due accounts.
KARA M. KLAUER
Tel: ------------, ------------
Diversified background in operations and management in a corporate setting, sales, management, marketing, general accounting, and executive level human resources. Able to demonstrate department growth and profits, manifesting monthly fiscal operation reports, departmental contract review and renewals, maintain individual employee chronological record management, as well as review of daily percentages needed to maintain current staff levels and overall department productivity. Backed by a solid work history, reputation as a team player; remedial and resolute planner, and consistently driven to being the best.
Advanced skills in Microsoft products, Kronos timekeeping and scheduling, Outlook, StaffPak+, PeopleSoft, ABS medical software, and Micros
Scottsdale Community College, Scottsdale, AZ
Associates Degree 2010
Ottawa University, Phoenix, AZ
76 credit hours completed towards undergrad program
Nationwide Signing Services, Tempe, AZ 2018
Notary Signing Agent
Accept loan signing assignments via e-mail or phone. Print and prepare loan documents, review closing documents for accuracy in names, addresses, dates and legal information, describes lender loan documents within scope and obtains signatures, ability to contact lender from the table to immediately address any client concerns, scan/email/courier executed documents in an appropriate timeframe, performs 30+ signings each month, 100% accuracy.
Banner Boswell Medical Center, Sun City, AZ 2016 – 2018
Department Manager (Transportation, Internal and External)
Works directly with clinical care operations director, responsible for planning, directing and overseeing the operations and fiscal health of an operating unit within this organization. Responsible for overseeing and leading the work of a staff of 35 on day to day patient transportation needs within this facility as well as overseeing a fleet and overseeing the external patient transport to rehabilitation and outsourced facilities, including but not limited to MD Anderson Cancer Centers. Additionally, responsible for direct activities related to dispatching, routing, and tracking transportation vehicles, plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. direct investigations to verify and resolve patient and/or intra-departmental complaints, serve as contact persons for all staff assigned to various departments to assist in transport of patients, and implement schedule and policy changes.
KTL Klassics Bakery, Peoria, AZ 10/2012 – 10/2015
Owner/Baker
Write press releases and market by promoting and designing upcoming sales and events through media outlets and networking agencies, preparing baked goods such as pastries, breads, cakes and cookies, experienced in baking in large quantities, responsible for merchandising baked goods and quality control.
Two Gals Event Planning, Phoenix, AZ 2012-2014
Event Planning and Marketing Associate
Impacts sales results by developing, supporting and executing field marketing and segment activities, executes marketing campaigns and plans events with a team of coordinators.
Mayo Clinic Hospital, Phoenix, AZ 2011 – 2012
Patient Care Technician
Demonstrated the ability to interact with patients and family members from diverse cultures and backgrounds , recognized changes in patient condition and reports to appropriate person as evidenced by documentation, applied appropriate techniques in range of motion, transferring, ambulating and positioning of patients as evidenced by observation, applied protective restraints safely and appropriately as evidenced by observation, demonstrated ability to perform in emergency situations as evidenced by observation, assisted in the admission, discharge and transfer of patients as evidenced by documentation and/or observation, demonstrated competency in some or all of these selected technical skills: insertion and care of Foley catheters, sterile technique and simple dressings, discontinuation of IV's, Blood glucose, I & O monitoring, phlebotomy, EKG, set up and maintaining traction equipment, splinting (for Emergency Services), responded to patient requests and call lights in a timely manner as evidenced by customer feedback and observation and customer service.
Bright Star of Greater Scottsdale, Scottsdale, Arizona 2010 - 2011
Patient Intake Coordinator
Handle newly discharged patients into home health sector, assist in processing case management, strong ability to read medical terminology as well as ICD 9 coding for billing, obtaining insurance authorizations for patient care, coordinate all aspects of scheduling field staff, maintain confidential patient information in medical database utilizing my IT background, HIPPA regulation compliance, as well as payroll processing preparation.
Apex Mechanical Solutions, Burbank, California 2005 - 2007
Human Resource Manager/Accounting Administrator
Creation and implementation of company policy and procedural guidelines, create and maintain database for clientele as well as current and newly hired employees, accounts payable and receivable, invoicing, billings, credit/debits, and collections on past due accounts.