John Hackett's Resume
JOHN PATRICK HACKETT
EXPERIENCE
November 2014-Present Two Trees Management Co. LLC Brooklyn, NY
Tenant Services Coordinator
Oversee the front desk at a high-end residential building in DUMBO Brooklyn, managing tenant needs and coordinating with building staff. Specific duties include:
? Operating several computer programs to aid in managing new-tenant arrivals and move-outs.
? Establishing relationships with over five hundred tenants to adequately manage their needs and become familiar with visitors to manage building security.
? Act as an intermediary for residents, including fielding tenant queries regarding any building policies and services.
? Having an extensive knowledge of building protocol and systems to be able to act independently in case of emergency.
? Managing certification and scheduling of all third parties entering the building. Ensuring they have the proper insurance and paperwork to maintain building safety and standards.
? Coordinating building staff for various maintenance requests.
? Working closely with the leasing agents to ensure that prospective tenants are given an exceptional first impression of the building.
March 2014 - November 2014 Archway Cafe Brooklyn, NY
Manager
Managed front of house operations for a boutique café in a busy section of Brooklyn.
? Managed office operations by scheduling staff, coordinating deliveries, and maintaining inventory.
? Trained new staff on company policies and food service regulations and familiarized them with the menu.
? Facilitated accounting responsibilities by managing daily totals and reconciling accounts.
? Oversaw the tracking of inventory and ordering of stock.
? Coordinated marketing campaigns by managing social design and printing advertising material.
May 2014 - August 2014 Concept Farm Advertising Agency New York, NY
Art Illustrator
Participated in creative decision-making and took direction in creating and revising images for a broad range of subjects, at this full-time internship.
? Rendered illustrations for a children’s book and a youth voting campaign.
? Created logos by hand and reworked them using Photoshop.
? Designed several letterings for trade book.
? Analyzed growth report data for client review presentations.
? Provided social media strategy insight for new business proposals and conducted extensive market research.
? Worked closely with the team to develop new strategies for growing and engaging audience and keeping track of social media trends.
EDUCATION
2008-2012 Binghamton University Binghamton, NY
? Bachelors of Arts with honors – Fine Arts, Painting
AWARDS
? Martha Norcross Student Art Award 2012
? Group exhibition MOMA Annex 2007
SKILLS
Highly skilled with Microsoft Office Suite, KeyLink, and BuildingLink.
Experienced with Powerpoint, Social Media, and illustration.
Knowledge of graphic design, customer service, advertising, building policy, fire guard certification, directing staff, organization and prioritizing, projecting a professional demeanor, coordinating between staff and management, and working well within a team.
------------ • JOHNPATRICKHACKETT@GMAIL.COM
287 AVENUE C APT 7A • NEW YORK, NY 10009
JOHN PATRICK HACKETT
EXPERIENCE
November 2014-Present Two Trees Management Co. LLC Brooklyn, NY
Tenant Services Coordinator
Oversee the front desk at a high-end residential building in DUMBO Brooklyn, managing tenant needs and coordinating with building staff. Specific duties include:
? Operating several computer programs to aid in managing new-tenant arrivals and move-outs.
? Establishing relationships with over five hundred tenants to adequately manage their needs and become familiar with visitors to manage building security.
? Act as an intermediary for residents, including fielding tenant queries regarding any building policies and services.
? Having an extensive knowledge of building protocol and systems to be able to act independently in case of emergency.
? Managing certification and scheduling of all third parties entering the building. Ensuring they have the proper insurance and paperwork to maintain building safety and standards.
? Coordinating building staff for various maintenance requests.
? Working closely with the leasing agents to ensure that prospective tenants are given an exceptional first impression of the building.
March 2014 - November 2014 Archway Cafe Brooklyn, NY
Manager
Managed front of house operations for a boutique café in a busy section of Brooklyn.
? Managed office operations by scheduling staff, coordinating deliveries, and maintaining inventory.
? Trained new staff on company policies and food service regulations and familiarized them with the menu.
? Facilitated accounting responsibilities by managing daily totals and reconciling accounts.
? Oversaw the tracking of inventory and ordering of stock.
? Coordinated marketing campaigns by managing social design and printing advertising material.
May 2014 - August 2014 Concept Farm Advertising Agency New York, NY
Art Illustrator
Participated in creative decision-making and took direction in creating and revising images for a broad range of subjects, at this full-time internship.
? Rendered illustrations for a children’s book and a youth voting campaign.
? Created logos by hand and reworked them using Photoshop.
? Designed several letterings for trade book.
? Analyzed growth report data for client review presentations.
? Provided social media strategy insight for new business proposals and conducted extensive market research.
? Worked closely with the team to develop new strategies for growing and engaging audience and keeping track of social media trends.
EDUCATION
2008-2012 Binghamton University Binghamton, NY
? Bachelors of Arts with honors – Fine Arts, Painting
AWARDS
? Martha Norcross Student Art Award 2012
? Group exhibition MOMA Annex 2007
SKILLS
Highly skilled with Microsoft Office Suite, KeyLink, and BuildingLink.
Experienced with Powerpoint, Social Media, and illustration.
Knowledge of graphic design, customer service, advertising, building policy, fire guard certification, directing staff, organization and prioritizing, projecting a professional demeanor, coordinating between staff and management, and working well within a team.
------------ • JOHNPATRICKHACKETT@GMAIL.COM
287 AVENUE C APT 7A • NEW YORK, NY 10009