Jeff Scott Resume
CAREER SUMMARY
Accomplished supervisor, estimator, customer advocate, and fleet manager with Enterprise Holdings, Inc. handling a fleet of 8,300 vehicles. During my time with Enterprise I oversaw the analytics, reporting, maintenance, collision repair, and financial impact of the fleet under my control, provided customer facing support and sales, and negotiated with business partners.
EMPLOYMENT
Vehicle Repair Field Supervisor Enterprise Holdings April 2010 – May 2019
? Appraised and audited 1,400+ estimates per month
? Completed and maintained I-Car Platinum individual Level 3 Appraiser certification since 2013
? Successfully negotiated discounts with 15 repair facilities in South Carolina and Coastal Georgia reducing overall annual spend by $473,000
? Developed and maintained relationships with the Presidents, General Managers, CFO’s, and Fixed Operations Directors of business partners involved in the repair program for EHI on a local and national scale
? Created the analytics database and PowerPoint for the Corporate Vehicle Repair Update
? Worked with engineers, lawyers, and insurance personnel on customer defect allegations
? Provided expert testimony to legal division on high profile claims
? During file review reduced average expense for territory from $1043 to $878 resulting in $850,000 annual cost savings
? Reduced uninsured losses for territory by $46,000 moving the territory into the top 25% corporate performance
? Oversaw the adaptation of ADAS equipped vehicles in our fleet and authored the group repair plan
? Negotiated ADAS scanning procedures with repair facilities to be 25% of prevailing rate
? Developed the Business Continuity Plan for the Vehicle Repair Department in the event of a natural disaster
? Worked with repair facilities to adapt new technology to reduce repair times and costs
? Managed dealership and maintenance vendor relations within territory reducing maintenance expenses by $242,000 annually
? Chosen to represent local territory at the Bi-Annual Corporate Retreat
Rental Management Assistant Enterprise Holdings April 2009 - April 2010
? Promoted from Management Trainee to Management Assistant in 6 months for meeting sales metrics
? Oversaw corporate account sales and marketing producing an increase in revenue of 143% during Fiscal Year
? Recognized with multiple corporate sales awards
? Recognized as top sales employee at Airport Rental Branch 5 months in a row
Loss Control Administrator Enterprise Holdings September 2007 - April 2009
? Oversaw claim subrogation for 34 rental branches
? Held highest collection rate in department during tenure
? Determined liability and negotiated claim settlement with at fault party
? Reviewed collision estimates for accuracy of loss details
EDUCATION
Macon, GA
? B.B.A. in Marketing and Management – Double Major
? Member and Officer of Lambda Chi Alpha Fraternity
? Active Officer on the Interfraternity Council
TECHNICAL EXPERIENCE
Programs
? Excel: Pivot tables, advanced formulas, subtotal functions
? Word: Word processing and template design
? Outlook: Calendar management
? PowerPoint: Advanced display options, transitions
CAREER SUMMARY
Accomplished supervisor, estimator, customer advocate, and fleet manager with Enterprise Holdings, Inc. handling a fleet of 8,300 vehicles. During my time with Enterprise I oversaw the analytics, reporting, maintenance, collision repair, and financial impact of the fleet under my control, provided customer facing support and sales, and negotiated with business partners.
EMPLOYMENT
Vehicle Repair Field Supervisor Enterprise Holdings April 2010 – May 2019
? Appraised and audited 1,400+ estimates per month
? Completed and maintained I-Car Platinum individual Level 3 Appraiser certification since 2013
? Successfully negotiated discounts with 15 repair facilities in South Carolina and Coastal Georgia reducing overall annual spend by $473,000
? Developed and maintained relationships with the Presidents, General Managers, CFO’s, and Fixed Operations Directors of business partners involved in the repair program for EHI on a local and national scale
? Created the analytics database and PowerPoint for the Corporate Vehicle Repair Update
? Worked with engineers, lawyers, and insurance personnel on customer defect allegations
? Provided expert testimony to legal division on high profile claims
? During file review reduced average expense for territory from $1043 to $878 resulting in $850,000 annual cost savings
? Reduced uninsured losses for territory by $46,000 moving the territory into the top 25% corporate performance
? Oversaw the adaptation of ADAS equipped vehicles in our fleet and authored the group repair plan
? Negotiated ADAS scanning procedures with repair facilities to be 25% of prevailing rate
? Developed the Business Continuity Plan for the Vehicle Repair Department in the event of a natural disaster
? Worked with repair facilities to adapt new technology to reduce repair times and costs
? Managed dealership and maintenance vendor relations within territory reducing maintenance expenses by $242,000 annually
? Chosen to represent local territory at the Bi-Annual Corporate Retreat
Rental Management Assistant Enterprise Holdings April 2009 - April 2010
? Promoted from Management Trainee to Management Assistant in 6 months for meeting sales metrics
? Oversaw corporate account sales and marketing producing an increase in revenue of 143% during Fiscal Year
? Recognized with multiple corporate sales awards
? Recognized as top sales employee at Airport Rental Branch 5 months in a row
Loss Control Administrator Enterprise Holdings September 2007 - April 2009
? Oversaw claim subrogation for 34 rental branches
? Held highest collection rate in department during tenure
? Determined liability and negotiated claim settlement with at fault party
? Reviewed collision estimates for accuracy of loss details
EDUCATION
Macon, GA
? B.B.A. in Marketing and Management – Double Major
? Member and Officer of Lambda Chi Alpha Fraternity
? Active Officer on the Interfraternity Council
TECHNICAL EXPERIENCE
Programs
? Excel: Pivot tables, advanced formulas, subtotal functions
? Word: Word processing and template design
? Outlook: Calendar management
? PowerPoint: Advanced display options, transitions