Address: Canada, Toronto, M5S3A6, 1001 Bay street.
Hospitality management and tourism, Bachelor degree, Altai State University, Russia. (September 2007-June 2012)
Global business management, Humber college, Toronto, Canada. (May 2019-anticipated)
• Assistant of executive director – IMCA company, Russia, Barnaul
(January 2015-April 2018)
Administrative office tasks, completing expense reports, preparing correspondence, arranging travel plans and expenses, compiling documents for meetings, maintains appointment schedules and coordinates meetings, personal director’s tasks, coordinates team events.
• Office manager- LLC Elena, Russia, Barnaul
(February 2013-December 2014)
Answering phone calls, preparing letters, presentations and reports, dealing with correspondence, complaints and queries, ordering stationery and furniture.
Front desk administrator - Hotel “Alexander house”, Russia, Barnaul
(October 2012-February 2013)
General Reception; room reservations-register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; answering phone calls, filing system and photocopying, sorting and distributing mail.
LANGUAGES- English(fluent), Russian(native).
Microsoft Office (Microsoft Office Word, Excel, Power Point, Outlook).
Administrative skills- clerical work; keeping an office organized; communication skills.
Ability to work in a Team- thrive in a team environment and work well with others, ability to work as a team member as well as independently, demonstrated flexibility and reliability.
Customer service- strong multitasking skills to manage customer service, data entry, invoicing, inventory control. Respond to customer inquiries in person and over the phone.
Skilled in the principles of administration and management, including strategic planning, human resources, and the coordination of people and resources
internship, english, russian