HR
ERICA OTTEN
Address: 1970 Crosscreek Cir| T:------------ | Email: ------------
Human Resources
Communication | Leadership | Client Relationships
? Result-focused professional with experience in leading to accomplish the organizational objectives.
? Engaged in diverse activities such as maintaining client interaction, preparation, startup and commissioning.
? A competitive team player who consistently strives to positively contribute to overall team performance and the achievement of all stated objectives.
? High familiarity in administrative experience with knowledge of strategic operation processes that aim at enhancement of the overall efficiency of the organization.
CORE SKILLS AND COMPETENCIES
? Business Management ? Leadership Skills ? Relationship Building
? Planning & Coordination
? Outstanding Customer Service ? Attention to Detail
? Organization ? Client Management
PROFESSIONAL EXPERIENCE
Making Waves Salon and Spa (January 2008 � Present)
Hair stylist/ bridal hair specialist
? Ordered and maintained supplies.
? Managed successful business for over ten years.
? Handled and confirmed all client�s appointments.
? Count and documented opening and closing cash amounts daily.
? Established and maintained strong relationship with clients to generate long term business.
EDUCATION
Pensacola State College, Pensacola, Florida (current)
Bachelor of Applied Science in Business and management -HR
Pensacola State College, Pensacola, Florida (2018)
Associate in Arts General Studies
ACHIEVEMENTS
Accepted into International Honor Society for Business, Management, and Administration
A part of President�s list at Pensacola State College
PROFICIENCY
Microsoft Office suite
Adobe Acrobat
Adept at learning new systems
References Available Upon Request
ERICA OTTEN
Address: 1970 Crosscreek Cir| T:------------ | Email: ------------
Human Resources
Communication | Leadership | Client Relationships
? Result-focused professional with experience in leading to accomplish the organizational objectives.
? Engaged in diverse activities such as maintaining client interaction, preparation, startup and commissioning.
? A competitive team player who consistently strives to positively contribute to overall team performance and the achievement of all stated objectives.
? High familiarity in administrative experience with knowledge of strategic operation processes that aim at enhancement of the overall efficiency of the organization.
CORE SKILLS AND COMPETENCIES
? Business Management ? Leadership Skills ? Relationship Building
? Planning & Coordination
? Outstanding Customer Service ? Attention to Detail
? Organization ? Client Management
PROFESSIONAL EXPERIENCE
Making Waves Salon and Spa (January 2008 � Present)
Hair stylist/ bridal hair specialist
? Ordered and maintained supplies.
? Managed successful business for over ten years.
? Handled and confirmed all client�s appointments.
? Count and documented opening and closing cash amounts daily.
? Established and maintained strong relationship with clients to generate long term business.
EDUCATION
Pensacola State College, Pensacola, Florida (current)
Bachelor of Applied Science in Business and management -HR
Pensacola State College, Pensacola, Florida (2018)
Associate in Arts General Studies
ACHIEVEMENTS
Accepted into International Honor Society for Business, Management, and Administration
A part of President�s list at Pensacola State College
PROFICIENCY
Microsoft Office suite
Adobe Acrobat
Adept at learning new systems
References Available Upon Request